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Gem Strathmore Hotel

4.0 star property

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Photo gallery for Gem Strathmore Hotel

Bar (on property)
Lobby lounge
Staircase
Lounge
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Victoria and Albert Museum
    ‪9 min walk‬
  • Hyde Park
    ‪10 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Quadruple Room

7.4 out of 10
Good
(9 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

7.8 out of 10
Good
(26 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

7.8 out of 10
Good
(16 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Street view

Executive Double Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Twin Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Quadruple Room

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Quadruple Room

  • Sleeps 4

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

  • Sleeps 3

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Single Room

  • Sleeps 1

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About this property

Gem Strathmore Hotel

Hotel with a restaurant, a quick walk to Victoria and Albert Museum
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Gem Strathmore Hotel offers 77 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Gem Strathmore Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Science Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Czech, English, Estonian, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 387 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic stay. The staff could not do enough for us. After I mentioned it was the end of his SATS week, they upgraded us and made his and my entire year. They were kind and thoughtful and so friendly. Best hotel I’ve stayed in in London! Room was lovely and bed comfy. Decor lovely too.

6/10 Okay

Clare

Stayed 1 night in May 2025

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The hotel is in a great location and provided a comfortable base for exploring London.
Stayed 5 nights in May 2025

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Stayed 5 nights in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value and location
Stayed 1 night in May 2025

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities, room comfort
I don't know where to start. On check-in, our room was described as luxury - 30 years ago this may have been true. Holes in the carpet, tatty, old furniture, torn valance, tiny, claustrophobic bathroom, sticky biscuit packets, stained, old pillows. Generally, if we hadn't been rushing off to an appointment, we wouldn't have stayed
Stayed 1 night in May 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert stay

Great location for visiting museum and royal albert hall.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were stellar. I rate this place as top notch for me.
Stayed 2 nights in May 2025

8/10 Good

william

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort

Disappointing

Room was extremely hot and a weird smell in corridor (smelt of weed) which drifted into my room. Not very pleasant.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sinziana

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Janine

Travelled with group
The property is a lot older than I expected and our room smelled of wet dog for some reason. Walls are paper thin and I could hear the screaming from the floors above us and people coming out of the lifts as our room was situated near the lift. We asked to get the room cleaned each day and they didn't stock up on toilet paper and any other toiletries. However, the hotel is very close to the tube and convenient to travel to central London. It was within walking distance to convenience stores and a few restaurants too.
Stayed 7 nights in Apr 2025

8/10 Good

Paul

Stay

Was a good choice hotel with what we needed
Stayed 1 night in Apr 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant overnight stay

Friendly courteous staff. Twin room small but fine for one night stay. Luggage storage facilities excellent. Position excellent for south ken and museums. Gloucester rd tube short 5-10 mins wslk
Stayed 1 night in Apr 2025

10/10 Excellent

Joan M

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant helpful staff. Rooms clean and nice toiletries.
Stayed 1 night in Apr 2025

6/10 Okay

Rhian

Travelled with partner
Liked: Staff & service
Staff happy to help and accommodate.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cassandra

Liked: Cleanliness
Disliked: Room comfort

Clean but needs updating.

The room was clean but the bathroom was in need of an upgrade. It was very dated and showed its age. The bed was really hard and uncomfortable. Staff seemed nice but didnt acknowledge the birthday of one of us despite a prior email from the hotel saying they would make the stay special. No fridge in the room which meant the bottled water in the room was luke warm due to the hot sun shining in all day prior to check in. At night, the door was open and we went straight into the lift without seeing night staff. The lift was not activated by a key so anyone could have accessed the building and various floors. The hall ways and lift need some attention to fix/redecorate etc... The hotel was advertised as 4* but it felt very much like a 3*.
Stayed 1 night in Apr 2025