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Whiteleys Hotel

Property class: 2

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Photo gallery for Whiteleys Hotel

A room with a white door, a reception desk, a chandelier, and a painting on the wall.
A building with a blue door and a sign that reads 'WHITELEYS HOTEL.'
A spacious room with a high arched ceiling, a chandelier, two green armchairs, a small table, and a black doormat.
A room with a green chair, a small table, a clock, and a door with a view of the street.
A hotel room with two beds, a window with curtains, a mirror, a sink, and a hairdryer.

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
64-65 Prince's Square, London, England, W2 4PX
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Portobello Road Market
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

A bedroom with a bed, a TV mounted on the wall, a window with curtains, a door, and a power outlet.

Standard Double Room, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Ensuite

A neatly made bed with white linens, a teal headboard, a bedside table with a phone and a coffee maker, and a window with teal curtains.

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Ensuite (with extra bed)

A hotel room with two beds, a TV, a mirror, and a window with curtains.

Superior Double Room, Ensuite (with extra bed)

  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Whiteleys Hotel

This hotel features a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
Whiteleys Hotel offers 42 accommodations with free toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Housekeeping is provided on request.
During your stay at Whiteleys Hotel, you're just a quick walk from Kensington Gardens. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Within a 15-minute walk of Kensington Gardens and Kensington Palace
WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 415267113

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

Whiteleys Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 3 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 13 out of 60 reviews
Rating 2 - Terrible. 22 out of 60 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

emilio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Petri

Liked: Cleanliness, staff & service
Great location and friendly service
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025
Verified review

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Martin

Disliked: Property conditions & facilities
Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Celso Damián

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Paolo Ruben Carlo

Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Be better with fridge and better ventilated
Stayed 7 nights in Jul 2025
Verified review

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

carl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

New chapter next week

I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Jon

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Araceli

Disliked: Property conditions & facilities, room comfort

Worst hotel of my life

The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, something here and there but okey
Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

André

Disliked: Cleanliness, staff & service, amenities
The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Azmal

It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Touqeer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Ajit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small .
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Apoorva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly the property is extremely dirty and unhygienic, it stinks, and the first 5 mins of checking in there was leak in the toilet and the smell lingered for 2 days and they did nothing about it when we asked for it multiple times, they did not clean our room when we wanted it to be cleaned, clearly the sheets weren’t washed as me and my friends got an allergic rash. There was a broken glass door of the shower just kept in a very unsafe way. Would never recommend this hotel to anyone. Highly disappointed.
Stayed 2 nights in Oct 2025