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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Lobby
Indoor pool
Fitness studio
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Studio

  • Sleeps 1
  • 1 Single Bed

Cozy Studio

  • Sleeps 1

Similar properties

Front of property
Novotel London Canary Wharf Hotel
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is CHF 145
includes taxes & fees
18 Jan - 19 Jan
Novotel London Canary Wharf Hotel

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and at the weekend from 8:30 AM to 1:00 PM.
Another Brother – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 603 out of 1465 reviews
Rating 8 - Good. 331 out of 1465 reviews
Rating 6 - Okay. 196 out of 1465 reviews
Rating 4 - Poor. 153 out of 1465 reviews
Rating 2 - Terrible. 182 out of 1465 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Amina

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

2/10 Terrible

Tilly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rohan

Liked: Property conditions & facilities
Disliked: Room comfort
Tiny bathroom, no glasses, plates, cutlery in rooms, no hand soap in bathrooms either
Stayed 4 nights in Sep 2025

6/10 Okay

Russell

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jeremy

Business traveller
Liked: Cleanliness
Bedding really poor quality, room very very hot. Got there late and left really early as difficult to sleep
Stayed 1 night in Sep 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Yassine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flat review of ARK -

The stuff was very helpful and friendly. However I didn’t know that if I needed anything, I needed to contact the reception. I came late and there was not a mug or spoon to have a cup of coffee. Also not even a small bottle of water. The same for breakfast, i couldn’t have a cup of coffee. I asked the reception and then they told me I needed to ask 😀. Apart from that great views and very clean flat.
Stayed 1 night in Sep 2025

4/10 Poor

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very expensive for what it is

Nice enough place, but a few things to note - the room is tiny. Yes, it’s London, but it’s very, very small (bathroom is particularly small) - shower isn’t great (very small; not much pressure) - bed is like sleeping in a hammock (it sags in the middle) - no air con - if you open the window, the DLR trains are very noisy Good points: - free (fast) wifi - the TV works - fridge / kitchenette in room (altho there’s no cutlery / plates to use) - check in was quick - it’s secure
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Liked: Cleanliness, room comfort

okay

was an overall nice stay minus the sauna and the steam room not working & tea bag’s and sugar provided in room but just no mugs to use them with not even disposable cups. would visit again but i’m no rush too
Stayed 1 night in Sep 2025

4/10 Poor

Kairan

Stayed 2 nights in Sep 2025

4/10 Poor

Yvette

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, room comfort
I was told just before check in that the room I had booked wasn’t available and I was bumped down to a
Stayed 1 night in Sep 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

RAZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Tatum

Stayed 2 nights in Sep 2025

2/10 Terrible

Ophelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming and Unimpressed.

The staff were unhelpful and dismissive. I had a parcel delivered and they couldn’t find it, no sense of urgency. The room was underwhelming and not very clean. Would not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Karmarley

Stayed 1 night in Jul 2025

2/10 Terrible

Hamida

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice
Stayed 1 night in Jul 2025

8/10 Good

Julia

Stayed 1 night in Aug 2025

2/10 Terrible

Ruslan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel – avoid

A brand-new swimsuit was stolen from our room after housekeeping, and despite countless follow-ups (even emailing the founder), management completely ignored me. Zero accountability, zero respect for guests – stay anywhere else in London.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kalina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly tiny shower but other than that amazing ! Highly recomend
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, window doesn’t stay open. WiFi kept disconnecting.
Stayed 1 night in Sep 2025