ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Fitness studio
Lobby sitting area
Indoor pool
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

Classic Studio

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic studio

  • Sleeps 2

Premium Studio

  • Sleeps 2

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

Studio

  • Sleeps 1
  • 1 Single Bed

Cozy Studio

  • Sleeps 1

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About this property

ARK Canary Wharf

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and at the weekend from 8:30 AM to 1:00 PM.
Another Brother – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 641 out of 1541 reviews
Rating 8 - Good. 345 out of 1541 reviews
Rating 6 - Okay. 211 out of 1541 reviews
Rating 4 - Poor. 158 out of 1541 reviews
Rating 2 - Terrible. 186 out of 1541 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdi

Stayed 1 night in Dec 2025

8/10 Good

Joanna

Stayed 1 night in Dec 2025

4/10 Poor

Jenna

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice location and good facilities but terrible rooms. When we arrived we were given a room on the 10th floor and as soon as we entered we were met with the stench of cigarette smoke. Definitely not worth the money we paid for the room
Stayed 1 night in Dec 2025

6/10 Okay

Amy

Liked: Amenities
Disliked: Cleanliness
The room was ok, for what it was. We only needed a bed to sleep in. However, we found an open baggie (of drugs) on the floor under the table, which not only is very unsanitary and unclassy, but made us worry about how well the room had actually been cleaned. Additionally, when we arrived to check in, a couple were complaining about a smell in their room. This obviously was not a problem for us, but the staff could have handled that issue with more professionalism.
Stayed 2 nights in Dec 2025

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were friendly and efficient the swimming pool was great as was the Gym
Stayed 1 night in Dec 2025

4/10 Poor

Waqas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

6/10 Okay

Alisdair

Liked: Staff & service
Bathroom had bad odour on arrival, room hot without ability to moderate temperature despite it being winter.
Stayed 1 night in Dec 2025

8/10 Good

James

Exactly what I expected for the price, somewhere to crash. Friendly front office :)
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Mischa

Stayed 1 night in Dec 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was very very small
Stayed 2 nights in Dec 2025

8/10 Good

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

2/10 Terrible

Jonic

The room was dirty, and the bed sheets had a mysterious stain that we only noticed when getting into bed. Someone from front-desk came upstairs to change the sheets, but by that point we'd had enough and
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
I especially like the top floor pool, jacuzzi, sauna & steam room. The location was fantastic and the facilities onsite. The manager gave me a tour of the building and was impressed with the cinema, golf simulator & work spaces. A real community as a co living space.
Stayed 1 night in Nov 2025

6/10 Okay

Amarhi

Liked: Cleanliness, staff & service
Disliked: Amenities
Kitchen facilities with no utensils, pots, pans etc. Drilling and nail gun work at 9am in the morning woke the whole hotel up. Went on for about 2 hours
Stayed 1 night in Nov 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very small but clean and in a good location for where I needed to be
Stayed 1 night in Nov 2025

8/10 Good

Aurimas

Stayed 3 nights in Nov 2025

8/10 Good

Karl

Stayed 3 nights in Nov 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good!
Stayed 3 nights in Nov 2025