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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Lobby
Indoor pool
Fitness studio
1 bedroom, memory-foam beds, in-room safe, laptop workspace
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, O2 Arena
    ‪5 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪7 min drive‬
  • Place, Tower Bridge
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, memory-foam beds, in-room safe, laptop workspace

Studio

  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory-foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Classic studio

  • Sleeps 2

View all photos for Premium Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

1 bedroom, memory-foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • Sleeps 2

Similar properties

Front of property

Novotel London Canary Wharf Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,028 reviews
The price is CHF 145
includes taxes & fees
19 Oct - 20 Oct
Novotel London Canary Wharf Hotel

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and at the weekend from 8:30 AM to 1:00 PM.
Another Brother – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Reviews

ARK Canary Wharf Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 1438 reviews
Rating 8 - Good. 326 out of 1438 reviews
Rating 6 - Okay. 193 out of 1438 reviews
Rating 4 - Poor. 144 out of 1438 reviews
Rating 2 - Terrible. 185 out of 1438 reviews

Reviews

6/10 Okay

Roisin

Business traveller
Liked: Cleanliness, staff & service, amenities
Communal areas were lovely. No aircon was disappointing and very hot not even fans in the room. House keeping came round looking to clean at 10:30 although check out was 11
Stayed 1 night in Jun 2025

8/10 Good

Oscar

Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 5 nights in Jun 2025

2/10 Terrible

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not the friendliest or most comfortable space

Shockingly small room with an even smaller bed. Were kicked out by housekeeping 5min prior to check out time which I thought was very rude
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, oust DLR
Stayed 2 nights in Jun 2025

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Melvin

Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool and its view. Staff really friendly and love the coffee shop on the ground floor
Stayed 1 night in Jun 2025

10/10 Excellent

Inaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore bad reviews and experience it yourself!

It was brilliant, we stayed for one night and was our first time in Canary Wharf! Me and my husband were worried after reading the reviews, but we went with an open mind anyways and it was amazing. The room was compact and comfortable, lovely views etc. The size of the room doesn’t bother us as we were out most of the time enjoying other facilities within the hotel! We did find out through the reviews about the £100 damage deposit which wasn’t really specified in the description as it didn’t say the amount. While waiting in the reception before checking in, 4 different people checking in before us were all equally shocked by the £100 damage deposit and some were unprepared and couldn’t pay. This wasn’t a problem for us since we luckily knew beforehand, plus they returned the deposit into our account instantly after we check out. Our favourite facility was the pool, hot tub and sauna! The hot tub was out of order when we arrived which was disappointing but luckily they reopened it while we were enjoying the main pool. We stayed until sunset/dark and the view was magnificent, could see the O2 Arena and all the other skyscraper buildings! I also really loved the location asit’s a scenic walk from the Canary Wharf station. Overall, we really enjoyed our stay and would recommend people who are nervous after reading the bad reviews to not worry so much about them because most of the time they’re just really picky. Just don’t forget about the £100 damage deposit.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Used it for the o2 good location but because it was warm we had the window open and the early morning trains are quite loud
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcela

Stayed 3 nights in Jun 2025

4/10 Poor

Satjinder

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
no air conditioning. too hot. don't visit in summer
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Jess

Stayed 1 night in Jun 2025

6/10 Okay

Graham

Disliked: Room comfort
The rooms really need Aircon, the weather was so hot which made the rooms very uncomfortable to sleep in
Stayed 2 nights in Jun 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Riyaadh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Indie

Stayed 1 night in Jun 2025

8/10 Good

Julia, Leeds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wax clean, staff friendly and explained that if I needed anything, like cutlery, more towels etc, to just ask. Pool was lovely, gym also was good. I didn’t use many of the facilities as was working, but had a nice area to sit outside in the evening and was ideally situated. It was very hot the week I was there, I left the window open all the time and that helped. No air con, but I’m not a fan of that anyway. People have commented before about the train noise, it didn’t bother me at all. I could hear it but it’s literally like for a few seconds. Bed and pillows were super comfy. Decent bedding. Shower, loo and sink, small but perfectly usable for average sized person. Shows power very good, Kitchen had kettle fridge, microwave and hob. When I got there fridge was on, which was good as meant I could get food straight away. Crockett, I had my own, so you might need to ask, but there were mugs provided. Loads of power points, both plug and USB ports both around the bed and throughout the room. Light switches controlling all lights by bed, door and in kitchen. Bathroom light turns on as you walk into it. Cafe down stairs nice and cool, plenty of seats and variety. I would certainly stay there again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, the environment is clean, and the pool side has great view and the cafe is great too
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Stayed 1 night in Jun 2025

2/10 Terrible

Nick

Business traveller
Disliked: Room comfort
Didn’t end up staying - was simply too hot - booked an alternative hotel
Stayed 1 night in Jun 2025

4/10 Poor

Michelle

Disliked: Room comfort
Room was sooo hot. Fan requested, but broken. Noisy. Shower cold. Really bad sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Aslam

Stayed 2 nights in Jun 2025