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The Dilly

5.0 star property

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Photo gallery for The Dilly

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants; breakfast, lunch, and dinner served
Property amenity
Massage
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21 Piccadilly, London, England, W1J 0BH
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪1 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪73 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

7.8 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

8.0 out of 10
Very good
(24 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Dilly

This smoke-free hotel features 2 restaurants, 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, 2 restaurants and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly – This restaurant serves breakfast and lunch. A children's menu is available.
Madhus of Mayfair – This restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Downstairs at The Dilly – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Downstairs at The Dilly
  • Madhus of Mayfair
  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to June 16 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

Piccadilly Hotel

The Dilly Hotel

The Dilly London

The Dilly Hotel London

Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Stuart

Liked: Staff & service
Room wasn’t the 5* experience we were expecting we have stayed in nicer premier inns which are much cheaper. Aircon was broken and room was so hot! The tv was broken kept saying the hdmi isn’t connected or switched off completely. The light in the wardrobe didn’t turn off when we closed the door so was on all night. The radiator in the bathroom was on and we were unable to turn it off. There was sellotape on the corner of the dressing table far from 5* more like a 2*.
Stayed 1 night in Feb 2026

10/10 Excellent

lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and nothing was too much trouble. The room was made extra special for our wedding anniversary Couldn't have done anything more Amazing
Stayed 2 nights in Feb 2026

8/10 Good

Kirstie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got given a free room upgrade on check in which was pretty awesome 😊. Great that the hotel has a pool and steam room.
Stayed 1 night in Feb 2026

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Kirill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can be a good idea to swap out the shower head for a detachable one
Stayed 2 nights in Feb 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
What an amazing friendly hotel me and my girlfriend stayed here it was such a great hotel staff so friendly helpful and after a day walking around London sat I the piano bar for a few drinks highly recommend this hotel to anyone
Stayed 2 nights in Feb 2026

2/10 Terrible

Phil

Disliked: Staff & service
Awful hotel - they are doing renovations to the reception which was annoying - but unavoidable. What was annoying was the recycling centre next door that worked through the night and kept me awake. AVOID AT ALL COSTS!
Stayed 4 nights in Feb 2026

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities
Brilliant central location. Staff were lovely, although the building work around reception made it feel quite chaotic. Room was good - if I was being picky I’d say it could probably do with a bit of a refresh - but it was absolutely fine for a short stay and the view was fantastic.
Stayed 1 night in Jan 2026

10/10 Excellent

Dmitri

Stayed 2 nights in Feb 2026

6/10 Okay

Holly, Pompano Beach

Stayed 3 nights in Jan 2026

10/10 Excellent

cristino

Liked: Cleanliness, staff & service, amenities
Excellent experience. The staff were exceptionally courteous and helpful, and the Terrace Restaurant offered a great atmosphere with good music and very kind, patient service.
Stayed 3 nights in Feb 2026

4/10 Poor

Thomas

Carpet had tears in it. Multiple spots were worn through to the floor. Furniture had rips in the fabric. Curtains shed dust when
Stayed 7 nights in Jan 2026

4/10 Poor

Reeva

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
It was absolutely incredible! The service was genuinely better than anywhere else and the bed was soooo comfy, we will definitely be back
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, comfy beds, great as usual
Stayed 1 night in Jan 2026

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities
Room lovely, staff amazing, facilities fantastic. Only point of concern was that the air con did not work in my room.
Stayed 1 night in Jan 2026

2/10 Terrible

Alison

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room, and something else
Stayed 1 night in Jan 2026

10/10 Excellent

Laverne

Liked: Cleanliness, amenities, property conditions & facilities
Even though undergoing renovations, hotel is running smoothly, staff are consistently attentive and efficient. Room was very comfortable and clean.
Stayed 6 nights in Jan 2026

10/10 Excellent

Morag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic for families and a great find in the centre of London. The staff were lovely and helpful creating a relaxed experience. The pool and gym facilities are excellent.
Stayed 5 nights in Jan 2026

6/10 Okay

Emma

Disliked: Cleanliness, staff & service, amenities
The staff were pretty uninterested & not very welcoming hotel tired & felt grubby Room badly furnished & noisy
Stayed 2 nights in Dec 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with locaty
Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Work outside the room which was very noisy and we weren’t warned about. We were only staying for one night and the room was lovely but the noise very disturbing.
Stayed 1 night in Sep 2025

4/10 Poor

Rod

Disliked: Cleanliness, staff & service, amenities
No comms around the renovations. Only one restaurant was open, and the reception is closed; you enter the hotel through a side entrance. Poor experience due to disappointment with the lack of transparency about the work being done.
Stayed 1 night in Jan 2026