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The Mayfair Townhouse

5.0 star property
VIP Access

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Photo gallery for The Mayfair Townhouse

Classic Room | Premium bedding, free minibar, in-room safe, desk
Designer toiletries, hair dryer, bathrobes, slippers
Suite (Garden) | Premium bedding, free minibar, in-room safe, desk
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27-41 Half Moon Street, London, England, W1J 7BG
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Place, Piccadilly Circus
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Loft

Loft | Premium bedding, free minibar, in-room safe, desk

Loft

  • Sleeps 3
  • 2 King Beds

View all photos for Executive Room

Premium bedding, free minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Garden)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Fifth Floor)

Premium bedding, free minibar, in-room safe, desk

Suite (Fifth Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Skylight)

Premium bedding, free minibar, in-room safe, desk

Suite (Skylight)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, free minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Premium bedding, free minibar, in-room safe, desk

Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Green Park )

Premium bedding, free minibar, in-room safe, desk

Suite (Green Park )

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Premium bedding, free minibar, in-room safe, desk

Suite (Garden)

  • Sleeps 2
  • 1 King Bed

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About this property

The Mayfair Townhouse

A fitness centre, a bar/lounge and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
The Mayfair Townhouse offers 172 air-conditioned accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Mayfair Townhouse. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Hyde Park and Buckingham Palace
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Mayfair Townhouse, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury The Mayfair Townhouse also features a garden, concierge services, and dry cleaning/laundry services.

This Georgian London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
The Dandy Bar – This cocktail bar serves breakfast, lunch and dinner.

Awards and affiliations

The Mayfair Townhouse is listed in the 2021 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 25 per person
  • A bar/lounge

Restaurants on site

  • The Dandy Bar

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 25 per person
  • Nearby parking fee: GBP 50 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Mayfair Townhouse
The Mayfair – An Iconic Luxury
The Mayfair Townhouse – by Iconic Luxury Hotels
The Mayfair Townhouse – an Iconic Luxury Hotel Hotel
The Mayfair Townhouse – an Iconic Luxury Hotel London
The Mayfair Townhouse – an Iconic Luxury Hotel Hotel London

The Mayfair Townhouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 902 out of 1197 reviews
Rating 8 - Good. 160 out of 1197 reviews
Rating 6 - Okay. 76 out of 1197 reviews
Rating 4 - Poor. 35 out of 1197 reviews
Rating 2 - Terrible. 24 out of 1197 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jolie

Stayed 3 nights in Nov 2025

2/10 Terrible

soraya

Disliked: Cleanliness, staff & service
I booked this hotel for a special birthday surprise for my boyfriend, and unfortunately the entire experience was one disappointment after another. From the moment we arrived, the service was disorganized and unprofessional. There was a reservation mix-up on the hotel’s end, not ours, yet we were made to wait more than an hour in the lobby with no clear communication. Instead of offering any form of compensation or upgrade for the inconvenience, the hotel actually downgraded us to a smaller room for the first night — and we never received the price difference back. The room itself was far below five-star standards. The window was extremely dirty, and even after asking twice for it to be cleaned (and being repeatedly told it would be taken care of), nothing ever happened. To make matters worse, when we checked out, they never provided us with an invoice. I have now emailed them three times, and still no response. This level of inefficiency and lack of basic service is shocking for a hotel that advertises itself as luxury. Overall, the quality of the hotel and the staff was far below what you would expect from a five-star property. The reception team was unhelpful, unprofessional, and seemed unable to resolve even simple issues. I would not stay here again and cannot recommend it.
Stayed 1 night in Nov 2025

6/10 Okay

Kelvin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good, clean room, smaller than expected, and No amenities like toothbrush though. Definitely not luxury , but more standard business room. Property is very excellent location , Good reception and excellent staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and atmosphere. Perfect London location and would highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 2 nights in Nov 2025

8/10 Good

Ingrid

Clean nice room. Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

alice

Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Stayed 4 nights in Oct 2025

8/10 Good

Michelle

Stayed 3 nights in Oct 2025

6/10 Okay

Jamilah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall, it did not give or feel 5* Breakfast was basic. Not everyone wants an English breakfast. Had breakfast for one morning there and I went out after that. Limited options. SOME staff members were nice. The room felt claustrophobic and the hallways to the rooms are narrow. There is nothing exceptional about the hotel, nowhere to go inside the hotel. My room windows were low, it felt like I was in the attic. It had two windows but I had to have the room lights on the whole time, I would be walking into the furniture otherwise. The limited daylight of November was never utilised and that really stuck out for me. There were too many little things that added up to make my stay a forgettable experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities
Absolutely lovely hotel. Good services, convenient and well priced
Stayed 4 nights in Nov 2025

10/10 Excellent

Helen

Stayed 3 nights in Oct 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities
My room was spotless and very comfortable. The bed was so amazing. I felt at home and welcomed every day. The room is a bit on the smaller side and I upgraded. Honestly, it was such a wonderful experience with very attentive staff Nebih was particularly helpful. Additionally, te concierge
Stayed 5 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 5 nights in Nov 2025

10/10 Excellent

Beatriz, Madrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall! The hotel is beautiful, perfectly located, and the staff were outstanding. Breakfast was delicious with plenty of options. The room was lovely but a bit small, and the wardrobe was tiny. Bathroom was nice with a huge shower, though we had a brief issue with water pressure one day. Despite that, I’d definitely recommend this hotel.
Stayed 2 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Plush and in good state or repair with friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Stayed 5 nights in Oct 2025

10/10 Excellent

hussam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Oct 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was great and service was good, however some painting was done on my floor and the odor was awful made me nauseous when I was in the hallway which detracted from the stay considerably.
Stayed 4 nights in Oct 2025

10/10 Excellent

Claire

Stayed 1 night in Oct 2025

10/10 Excellent

Jaklyn

Stayed 1 night in Oct 2025

10/10 Excellent

Kemal

Stayed 4 nights in Oct 2025

4/10 Poor

Ella

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator smelled of vim it
Stayed 3 nights in Oct 2025

10/10 Excellent

Krystie

Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the hotel was so conveniently located, walking distance to everything! All the staff was so pleasant and accommodating.
Stayed 3 nights in Oct 2025

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