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The Resident Victoria

4.0 star property
VIP Access

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Photo gallery for The Resident Victoria

Comfortable room with a large bed, two bedside tables, and a sofa.
Experience the charm of The Resident, where a striking sign and geometric details set the tone for a unique stay.
Relax in a stylish living room with a sofa, armchairs, and a coffee table.
Welcome to our reception area, featuring a central desk and comfortable seating.
Enjoy quick meals and coffee breaks in this well-lit kitchenette with a microwave, sink, and coffee maker.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
10 Palace Place, London, England, SW1E 5BW
  • Buckingham Palace
    ‪4 min walk‬
  • Piccadilly Circus
    ‪18 min walk‬
  • Big Ben
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room (King bed)

Superior Double Room (King bed) | 1 bedroom, in-room safe, desk, soundproofing

Superior Double Room (King bed)

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Large Double Room

Large Double Room | 1 bedroom, in-room safe, desk, soundproofing

Large Double Room

9.6 out of 10
Exceptional
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(47 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room

Small Double Room | 1 bedroom, in-room safe, desk, soundproofing

Small Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (King bed)

Deluxe Double Room (King bed) | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Double Room (King bed)

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About this property

The Resident Victoria

Eco-certified hotel in London with a 24-hour front desk
Along with concierge services, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site.
The Resident Victoria offers 73 accommodations with laptop-compatible safes and espresso makers. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around The Resident Victoria. During your stay, you're just a quick walk from Buckingham Palace. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free Wi-Fi in some public areas
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 5-minute walk from Buckingham Palace and 14 minutes on foot from Hyde Park
The Resident Victoria offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified The Resident Victoria also features dry cleaning/laundry services, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 4-star London hotel.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (130 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Property is also known as

Nadler Victoria Hotel
Nadler Hotel
Nadler Victoria
Nadler
The Nadler Victoria London, England
The Nadler Victoria London
The Nadler Victoria
The Resident Victoria Hotel
The Resident Victoria London
The Resident Victoria Hotel London
Nadler Victoria

The Resident Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1006 reviews
Rating 8 - Good. 143 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 6 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

marlene hollis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! We will recommend to friends ! They
Stayed 2 nights in Apr 2025

8/10 Good

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and clean rooms. Happy Hour each evening, although the pickings as to food, were unimpressive. Front staff were superb and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and polite. Every evening a happy hour was provided. The rooms were so lovely. Very close to public transport
Stayed 6 nights in Apr 2025

10/10 Excellent

BRISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

The hotel is in a great location within a couple of minutes walk from Buckingham palace. The staff at the hotel were extremely friendly and helpful, we had a bottle of Prosecco on arrival which was a lovely touch and the kitchen area was a nice extra. The room was large for London and very clean. Due to circumstances of our stay we opted for a late check out and the staff couldn’t have been more helpful to accommodate us.
Stayed 1 night in Apr 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Was okay

The service was brilliant and the staff were lovely! However, the room was really dark even with the lights on, there was mold in the bathroom and the tap water (which was meant to be filtered) was VILE. I’m used to London water but this was something else! Spent a small fortune on buying their bottled watered.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was excellent. So accommodating,especially Lawrence who was so friendly, knowledgeable and helpful. He gave great advice and tips on navigating London.
Stayed 4 nights in Apr 2025

10/10 Excellent

Pamela Carter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at The Resident Victoria. Their continued success, in my humble opinion, can be attributed to location, cleanliness, great customer service, a solidly quiet building, kitchenettes in each guest room, and those rainfall showers!
Stayed 6 nights in Mar 2025

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're absolutely like this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie, Leawood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

QI

Stayed 4 nights in Mar 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
The property is very close to the Victoria line for Underground travel and walkable to famous tourist spots - that is what you’re paying for. The rooms are small and not quite proportionate to the price you pay. Overall, the building is a bit outdated, but rooms are clean and house staff available round the clock.
Stayed 7 nights in Mar 2025

8/10 Good

paul

Travelled with family
Liked: Cleanliness
Location is excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, really recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Faye

Stayed 2 nights in Mar 2025

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queen Victoria would approve

Proper Hotel in an unbeatable location. No hesitation to give this hotle 5 stars, very profesional and proper staff. Very clean hotel and quarters. The location is 10 min or less from main station walking from buckingham is less than 5 min. Amenities were top notch, was was great size, comfortable bed. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!!!

Perfect!! The location was Perfect, literally being next door to Buckingham palace. Also alot of shopping and food places close by!
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super close
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lacy

Stayed 1 night in Mar 2025