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The Rubens at the Palace

5.0 star property
VIP Access

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Photo gallery for The Rubens at the Palace

Daily English breakfast (GBP 45 per person)
Creator video
Reception
Exterior
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Green Park
    ‪5 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, in-room safe, individually decorated

Classic Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Premium bedding, down duvets, in-room safe, individually decorated

Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Double Room (Royal Themed)

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View) | Premium bedding, down duvets, in-room safe, individually decorated

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, in-room safe, individually decorated

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View) | Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master) | Premium bedding, down duvets, in-room safe, individually decorated

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed) | Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed (Royal Themed)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, in-room safe, individually decorated

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy) | Premium bedding, down duvets, in-room safe, individually decorated

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About this property

The Rubens at the Palace

This hotel features 2 restaurants, 4 bars/lounges and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around The Rubens at the Palace. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus 2 restaurants and 4 bars. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and litter trays.
  • Free WiFi
  • Enjoy British cuisine at The English Grill, one of the property's 2 restaurants and 4 bars/lounges
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Within a 15-minute walk of Buckingham Palace and Hyde Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter trays
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
The English Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Curry Room – This restaurant only serves dinner. Reservations are required. Open selected days.
The Leopard Bar – This Champagne bar only serves light fare. Open daily.
The New York Bar – This cocktail bar only serves light fare. Open daily.
Bbar & Restaurant – This bar serves brunch, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)
  • Limited on-site valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1022 reviews
Rating 8 - Good. 165 out of 1022 reviews
Rating 6 - Okay. 77 out of 1022 reviews
Rating 4 - Poor. 29 out of 1022 reviews
Rating 2 - Terrible. 11 out of 1022 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, amenities
Disliked: Staff & service
Reception staff average, expected more for a five star hotel. Disappointed with the extra charges on checkout: charity donation and tip for service? Again, not what you expect from a five star hotel. On the positive side, the breakfast was delicious. But for £45 per head it should be.
Stayed 1 night in Dec 2025

10/10 Excellent

simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great location , literally a stones throw from Buckingham Palace and all the drama that comes with it . The hotel staff were warm and welcoming and concierge was particularly efficient. The hotel is traditionally and warmly decorated but it is a little fraid at the edges and could do with minor repairs …… but the room was spotlessly clean and the bed and sheets were exceptional . No gym and no arrangement with a local gym other than at a high cost is a huge disappointment for a five star hotel .
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything! Had a wonderful stay and fabulous sleep
Stayed 2 nights in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night on a theatre and shopping trip. The hotel was lovely and welcoming, beautifully dressed for Christmas and the staff were really friendly and helpful. We didn’t order breakfast so cannot comment on that. Our room was immaculately clean and comfortable but we only had a double bed and I prefer a kingsize as a minimum.
Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
The staff was fantastic. The rooms were clean. The food in both restaurants was excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raymund

Stayed 4 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Everything, it was awesome, highly recommended. Very attentive staff (in a good way. Not pushy or irritating)
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff were very welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Clean room and a good location with friendly and efficient staff. It has gotten progressively better over the last 20 years.
Stayed 1 night in Dec 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities
OH what a perfect experience don't know where to begin- Staff was outstanding!! Fro bellman, front desk, to bar both managers and staff! Room cant say enough ~ GORGEOUS!! roomy comfortable!! WE were there in December and the holiday decor a fantastic! I already looking forward to returning to London ad mainly due to this hotel!! Location was great as well!
Stayed 4 nights in Dec 2025

6/10 Okay

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

jeff, birmingham

Liked: Cleanliness, property conditions & facilities
They called us on a regular basis to check on us Nice room comfortable bed
Stayed 9 nights in Nov 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff was efficient and friendly. They accomodated my early arrival easily and with a good attitude.
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Muhammad

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, peaceful sleep, but the staff are superb.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph Decker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Great staff. Made me feel welcome
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. Great location. Courteous, friendly, helpful service.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel are top-notch and care about one thing - the satisfaction of their guests. Whether it be the doorman - who always was there with a smile and has a great sense of humor - or the folks at the registration desk - customer service is number one. My daughter got extremely sick with food poisoning - like EXTREMELY SICK. We needed garbage bags, towels, cleaning products, towels, etc. Never once did they say no and never once did they end up put out. There are more details that I will spare you with - but I will spare you. EVERYONE from the registration desk to the concierge, etc. cared about our health and safety and made sure that we were OK and taken care of. Great hotel - a short walk to Buckingham and the staff makes this place well worth it as well. Five Stars!
Stayed 2 nights in Nov 2025

10/10 Excellent

Avril

Stayed 1 night in Nov 2025