The Rubens at the Palace

5.0 star property
VIP Access

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Photo gallery for The Rubens at the Palace

Exterior
4 bars/lounges, Champagne bar, cocktail bar
Junior Suite | 1 bedroom, premium bedding, down duvets, in-room safe
Executive Suite | 1 bedroom, premium bedding, down duvets, in-room safe
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪4 min walk‬
  • Piccadilly Circus
    ‪18 min walk‬
  • Big Ben
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Royal Double Room (5) Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

Royal Room, 1 King Bed (9) Royal Themed)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Royal Room, 1 King Bed (8) Royal Mews View)

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Double Room (4) Royal Mews View)

10.0 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants and bars/lounges
This hotel features 2 restaurants, 4 bars/lounges and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around The Rubens at the Palace. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus 2 restaurants and 4 bars. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and litter trays.
  • Free WiFi
  • Enjoy British cuisine at The English Grill, one of the property's 2 restaurants and 4 bars/lounges
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Buckingham Palace and Green Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter trays
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
The English Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Curry Room – This restaurant only serves dinner. Reservations are required. Open selected days.
The Leopard Bar – This Champagne bar only serves light fare. Open daily.
The New York Bar – This cocktail bar only serves light fare. Open daily.
Bbar & Restaurant – This bar serves brunch, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews
Rating 8 - Good. 172 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Amenities
Everything was wonderful. Our first time in London and felt we had a “British Experience”. Would highly recommend the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Philip, MERCER ISLAND

Stayed 2 nights in May 2025

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and the staff was fantastic. Very friendly and helpful. Location was great. We will definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good traditional hotel in the heart of London

A traditional hotel within walking distance of the main attractions. The hotel’s staff are excellent, so welcoming and helpful. It’s the staff that really make this hotel a good place to stay. Rooms can be rather small, even the superior rooms. Ours had frosted glass in the window as there was no outlook. But this is central London and even the top hotels often have no outlook from their windows. The rooms are clean and well equipped and offer all you need for your stay. Breakfast was very good with a wide choice of freshly prepared food.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks from the palace. The doorman was so wonderful and helpful. The afternoon tea was great.
Stayed 3 nights in May 2025

10/10 Excellent

STEVEN, RUGBY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are exceptional.
Stayed 1 night in Mar 2025

6/10 Okay

stephen, fareham

Travelled with family
Liked: Cleanliness, staff & service
Property is very dated. The wi-fi is so bad a signal is not possible. You are also unable to receive a cellular signal either
Stayed 1 night in Apr 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great British hotel

Full of character and charm We had a good view too! Very friendly helpful staff Clean and well kept Will definitely return
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with quick access to the London Tube. Staff is very helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very nice and went above and beyond at every opportunity in order to make our vacation the best it could be.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Extremely friendly and ready to help with anything. The hotel is very conveniently located and had a wonderful breakfast
Stayed 6 nights in Apr 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing from start to finish. The staff are very tentative and made you feel like you were the only guest in the hotel. Room was absolutely beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Comfortable classic hotel,excellent customer service, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 3 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing location and absolutely the best staff
Stayed 1 night in Apr 2025

10/10 Excellent

R J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Rubens

Great stay as always at Rubens. Staff very nice and lovely room. Only issue ever seems to be around wifi... Breakfast are first class although on the expensive side.
Stayed 4 nights in Mar 2025

8/10 Good

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalya

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel - amazing staff!

Staff are amazing, so friendly and helpful. Hotel is a real deight all round. Bar prices a little excessive....
Stayed 2 nights in Mar 2025

10/10 Excellent

helen

Stayed 1 night in Feb 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, the staff was amazing. The only concern was the hotel wasn’t full yet we were given a room surrounded by construction. For the first three days the only folks we saw on our floor was the one construction guy (very nice and worked quietly) but we could see every room around us was being refurbished except ours which was likely next. Finally saw others on our floor on our last night so it made us feel a little safer. I can’t say enough about the bellmen. They are fantastic and I would definitely stay again, I just would hope they wouldn’t stock us in the middle of the constrained if they weren’t full. Location was amazing!
Stayed 4 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Roussi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the people that work there. Extremely friendly, helpful, accommodating. The vicinity to most tourist locations was fabulous.
Stayed 1 night in Mar 2025