GebÀude recht alt und Fenster veraltet und durchlÀssig. Schlechte Isolation. Sonst oberflÀchlich sieht es schön aus v.a.Rezeption und Eingang. Personal ist gut und hilfsbereit. MÀngel bei Putzen da hier vielleicht contract Arbeter dies machen (externe).
Staying there was a dream come true for my wife. Everything was very clean, the breakfast was spectacular and elegant, the facilities were spotless and the place felt very safe. Highly recommended!
The hotel is conveniently located in walking distance from downtown Richmond and a short drive from Kew Gardens, Syon House and other historic attractions. The service was good and the room comfortable.
Fantastic hotel with excellent service - nothing was too much effort for the hotel staff. We were staying to visit Kew gardens and the whole hotel experience really elevated our trip. Would definitely recommend!
The property is very nicely looked anfter and finished to a very high spec. The staff were very professional and friendly. The hotel is perfectly situated in Richmond and is close to everything. The only downside was to discover that it costs ÂŁ20 per night to park the car! However the cost of the hotel was reasonable so not a disaster. I would definitely recommend this hotel and hope to return soon.