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The Tower Hotel, by Thistle

4.0 star property

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Exterior
Family Room | 1 bedroom, premium bedding, in-room safe, desk
Outdoor banquet area
Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar

Explore the area

View in a map
St Katharine's Way, London, England, E1W 1LD
  • Place, Tower Bridge
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Place, The Shard
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, in-room safe, desk

Suite

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

8.2 out of 10
Very good
(218 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(351 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

7.6 out of 10
Good
(23 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

8.2 out of 10
Very good
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, with Bridge View

8.2 out of 10
Very good
(302 reviews)
  • 16 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | 1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, with Bridge View

8.0 out of 10
Very good
(144 reviews)
  • 16 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Sleeper Double Room

Sleeper Double Room | 1 bedroom, premium bedding, in-room safe, desk

Sleeper Double Room

8.0 out of 10
Very good
(124 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Double Bed

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | 1 bedroom, premium bedding, in-room safe, desk

Executive Double, with Bridge View

8.2 out of 10
Very good
(25 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

7.8 out of 10
Good
(88 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room with Tower Bridge View

1 bedroom, premium bedding, in-room safe, desk

Standard Room with Tower Bridge View

  • Sleeps 2

View all photos for Standard Double Limited View

Standard Double Limited View | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Limited View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View | 1 bedroom, premium bedding, in-room safe, desk

Standard Twin Limited View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Sleeper Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Sleeper Double Room

  • Sleeps 2

View all photos for Standard Double Limited View

1 bedroom, premium bedding, in-room safe, desk

Standard Double Limited View

  • Sleeps 2

View all photos for Standard Twin Limited View

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Limited View

  • Sleeps 2

View all photos for Standard Double Room With Tower Bridge View

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room With Tower Bridge View

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room With Tower Bridge View

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room With Tower Bridge View

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room with Tower Bridge View

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room with Tower Bridge View

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 2

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About this property

The Tower Hotel, by Thistle

Hotel with 2 restaurants, steps from Tower of London
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Housekeeping is available on request.
The Tower Hotel, by Thistle offers 801 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The sightseeing around The Tower Hotel, by Thistle gets high marks from our customers. During your stay, you're just a quick walk from Tower of London. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local and international cuisine at Vicinity, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level, cleanliness and comfy beds
  • Steps from Tower of London and Tower Bridge
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 18 meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly The Tower Hotel, by Thistle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Vicinity – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
VU from the Tower – This brasserie specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn – This bar only serves light fare. Open selected days.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 29 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 21.50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Terrace

Accessibility

  • Lift (100 centimetre wide door)
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Covered self-parking fee: GBP 29 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel
The Tower Hotel London
The Tower Hotel, by Thistle Hotel
The Tower Hotel, by Thistle London
The Tower Hotel, by Thistle Hotel London

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3950 out of 8409 reviews
Rating 8 - Good. 2370 out of 8409 reviews
Rating 6 - Okay. 1213 out of 8409 reviews
Rating 4 - Poor. 498 out of 8409 reviews
Rating 2 - Terrible. 378 out of 8409 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rhoniel

Stayed 3 nights in Jul 2025

8/10 Good

Sinead

Stayed 3 nights in Jul 2025

10/10 Excellent

Juana I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Layover!

Excellent service close to everything and extremely friendly staff and personnel
Stayed 1 night in Jul 2025

2/10 Terrible

Camilo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A terrible experience – we were robbed! We spent four wonderful days in London, enjoying the history and beauty of the city. Sadly, our experience at The Tower Hotel completely ruined our trip. When we arrived home, we realized that some of our clothes had been stolen from our room. I sent an email to the hotel to report the incident, but never received any response. On top of that, the rooms were extremely dirty — far from what you’d expect from a hotel in such a prime location. It’s a real shame that what could have been a perfect vacation ended with us being victims of theft and neglect. The only positive thing I can say is that the location is excellent. But honestly, that’s not enough to make up for what happened.
Stayed 4 nights in Jul 2025

10/10 Excellent

Arwyn

Liked: Cleanliness, staff & service, room comfort
The room we had was a pleasant surprise considering the age of the hotel. There was a few w&t marks in the room; but generally speaking it was ok. Fortunately the AC in our room was working, which wasn't the case for other that I spoke to. The staff were excellent especially in the Vicinity bar/restaurant, always very helpful. The location of the hotel is it's main selling point
Stayed 2 nights in Jul 2025

10/10 Excellent

Millie

Stayed 1 night in Jul 2025

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We got a room with a view of tower bridge which was amazing. Hotel staff were pleasant. My only problem was the elevators. You could be waiting 15 minutes for an elevator to come
Stayed 3 nights in Jul 2025

2/10 Terrible

Dereck

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Old and Tired - the hotel, and me..

The room is very dates, broken down and needs a refurbishing badly. No AC, useless fan. My biggest complaint is the room, and floor smells of cigarettes. However, stunning view and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edna, Filderstadt

Liked: Cleanliness, staff & service, property conditions & facilities
Easy site seeing, staff was excellent
Stayed 3 nights in Apr 2025

4/10 Poor

DIPAK, BOXBORO

Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! The staff were friendly and helpful, the hotel itself is stunning and the location is awesome. The only downside to this hotel, and other buildings in the UK,is the absence of air conditioning. When we visited London it was in excess of 32C. The hotel does provide fans and heavy blackout drapery, but it was still stifling throughout the hotel. Overall though, I loved this hotel. Easy walking distance to dining, entertainment, shopping, cultural sights and train stations. Clean, modern rooms and amenities, with nice beds and pillows. Would stay here again!
View from our room at night
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyowon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with good service and great location

Stayed in this hotel with my brother for 5 nights. It was great - the hotel is very clean, well-serviced, air con works well, desk staff were all very helpful and kind. The location of the hotel is great, right beside Tower Bridge, and nearby Tesco (grocery), Costa (cafe), short walk to Starbucks, Wagamama (Japanese restaurant), and to tube station called Tower Hill.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Esra

Travelled with family
Wonderful hotel with wonderful view Best service..
Stayed 3 nights in Jun 2025

6/10 Okay

Paul

Stayed 3 nights in Jul 2025

6/10 Okay

Dasa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very hot. No AC
Stayed 4 nights in Jul 2025

6/10 Okay

Minerva

Liked: Cleanliness
The hotel is very nice and the view from our room was beautiful. The only complaint was that we were told the rooms had ac but when we arrived we were told they were being maintained and we had only fans in our room. Thankfully it wasn’t too warm while we were there.
Stayed 2 nights in Jul 2025

6/10 Okay

Beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location was great. Staff are very polite. Food services onsite did not have reliable hours however many great cafes and restaurants within walking distance. Low rating was due to lack of air conditioning. They provided a small fan but unable to lower temperature below 23C or approximately 74F. Very warm in room. No refrigerator for medical supplies. Our view was limited however friends traveling with us had a great view of Tower Bridge. We booked together but were on different floors. Close to transportation.
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

damari

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a few other places in London and found the Tower Hotel our favourite. The room was spacious, we had a view of the Thames, the beds were comfortable and the bathroom had a bathtub - not common for a London hotel. The hotel was easy to get to from the Tube station. We recommend visiting the Tower and plan a full day. The only thing our room could have had was a fridge. We were only staying one night before moving on so it wasn't an issue this time, but for a longer stay we would prefer to have one. There is so much to see in London and this is great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and surrounding area. Felt safe and lots of staff on hand. The shower/tub needs updating. It was a procedure getting it to work and not flood the bathroom. Overall a good stay and a wonderful location.
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We delt with a great manager that sorted out the problem but this should not be happening at such a big hotel
Stayed 1 night in Jul 2025