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The Wellington Hotel

3.0 star property

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Photo gallery for The Wellington Hotel

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior
Serves breakfast, lunch and dinner
Single Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
81-83 Waterloo Road, London, England, SE1 8UD
  • London Eye
    ‪7 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Trafalgar Square
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Double Room

In-room safe, desk, iron/ironing board, free WiFi

Luxury Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

7.2 out of 10
Good
(9 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free WiFi

Family Room

9.2 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

The Wellington Hotel

Eco-certified hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and tour/ticket assistance. WiFi in public areas is free. Other amenities include ATM/banking services.
The Wellington Hotel offers 25 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Wellington Hotel. During your stay, you're just a quick walk from London Eye. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of London Eye and Big Ben
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified The Wellington Hotel also features tour/ticket assistance and an ATM.

This 3-star London hotel is smoke free.

The Wellington – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Wellington

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Wellington Hotel London
Wellington London
The Wellington Hotel Hotel
The Wellington Hotel London, England
The Wellington Hotel London
The Wellington Hotel Hotel London

The Wellington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 1001 reviews
Rating 8 - Good. 410 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
Room was fine but seemed a bit tired and in need of some maintenance. Didn't stay for breakfast as starting that at 8am seems a little late for London (needed to be on the other side of London by 9am).
Stayed 1 night in Jun 2025

4/10 Poor

Siu Wa

Travelled with family
Disliked: Cleanliness
Ventilation if the toilet is really poor, it smelled stinky. The room is old. I live in top floor but need to move the luggages to the stairs by ourselves without any help.
Stayed 1 night in Jun 2025

10/10 Excellent

keith

Disliked: Property conditions & facilities
It’s an old building so it’s very small rooms and even smaller showers but the staff is excellent and they go out of their way to help you. I would stay here again
Stayed 5 nights in May 2025

10/10 Excellent

Sherielyn, Innisfil

Travelled with partner
Liked: Staff & service, amenities
Chris and his staff were amazing. Very helpful. Breakfast was very good, even ate dinner there a couple nights.
Stayed 3 nights in May 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, room comfort
Room was basic but suited our needs for one night. Included breakfast was nice, staff were friendly. Our only issue was the outside noise as the hotel is "wedged" between Waterloo station and the overground
Stayed 1 night in May 2025

10/10 Excellent

Blais

Stayed 1 night in May 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely welcoming and friendly pub and hotel. All the staff from bar, cleaning and breakfast staff are helpful and efficient. Breakfast is varied and sets you up for the day. Great location and easy to get to from Euston station. Thanks to all the team at The Wellington.
Stayed 3 nights in May 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff; friendly and accommodating! Easy check-in process! Highly recommend! There is a wonderful bar and restaurant located on the first floor, but we could not hear any noise! Great food and drinks!! The street/location is a little noisy, with a busy road and train station close by, but with ear plugs we all slept well! Only area of improvement would be the bathroom in room; significant amount of mildew (black mold). Thanks for an enjoyable time!! We’ll be back!!
Stayed 1 night in May 2025

8/10 Good

Patti

Travelled with group
Liked: Cleanliness, staff & service
The staff were awesome! The food was very good. It would have been nice to know no elevators.
Stayed 2 nights in May 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hen weekend

Hotel is couple of minutes walk from exit 2 at Waterloo station Booked a twin room as it was for my daughter & myself for her hen weekend. The room was quite warm but there were fans provided. Had a fridge in the room with complimentary milk & bottles of water. Breakfast was included in the room price & was delicious, cooked perfectly.
Stayed 1 night in May 2025

10/10 Excellent

Caroline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grat little Hotel, good location near Waterloo.

Wonderfu helpful staff team. Good location near to Waterloo. Geat breakfast inlcuded in the price too. Good value.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service

Nice central location great breakfast!!

The lack of lifts makes the luggage. Oven ent more challenging and the proximity to train station is a plus and minus.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent breakfast and good beers!
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find. Friendly staff and great food. The atmosphere is amazing.
Stayed 1 night in May 2025

10/10 Excellent

Philippa

Stayed 1 night in May 2025

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location,

Good location and great breakfast
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness
Love staying here but looking a little careworn now staff are very helpful and very friendly the food is very good The downside for us being in our 70s find the stairs difficult but would still return
Stayed 1 night in Apr 2025

10/10 Excellent

Ihor, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building with unfortunate absence of elevator - but: the staff is very kind and helpful moving suitcases fit you in and out of the room. Very good water pressure and shower all renovated to the current standards. Breakfast is excellent. Thank you !
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Stayed 1 night in Apr 2025

8/10 Good

MA AYE AYE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
location very good. Night time a little bit noisy. Breakfast very good
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Friendly, fun stay

Nice stay, central to all main attractions. Great breakfast. Not worth the money we paid tho. Train station sooooo close
Stayed 1 night in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort

Central London visitor hotspot

Amazingly central stay, welcoming staff, reasonable tariff. No hidden extras. Had to be able to navigate stairs. Within walking distance of central sights and on direct bus routes. Will certainly stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

IAN

Liked: Staff & service

OK

Access with baggage is a bit challenging from the street and once inside. Staff were helpful and kind. Location so close to Waterloo station is a big plus. En suite bathroom very nice if a little on the small side. Bed comfy. Train line next to the window provided some noise until quite late.
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda, North Vancouver