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Thistle London Heathrow Terminal 5

3.5 star property

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Daily buffet breakfast (GBP 16.50 per person)
Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; British cuisine
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(106 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(392 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

7.4 out of 10
Good
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

7.4 out of 10
Good
(39 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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About this property

Thistle London Heathrow Terminal 5

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1326 out of 3275 reviews
Rating 8 - Good. 1106 out of 3275 reviews
Rating 6 - Okay. 521 out of 3275 reviews
Rating 4 - Poor. 175 out of 3275 reviews
Rating 2 - Terrible. 147 out of 3275 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, perfectly connected to T5 via the Pod. Nice , very gentle staff ! Excellent stay
Stayed 1 night in Jan 2026

8/10 Good

Jim

Liked: Cleanliness
It gets quite loud with plane noise, but not to a point I couldn’t sleep. Though for people who are sensitive with noise, I wouldn't recommend
Stayed 1 night in Jan 2026

6/10 Okay

Rebekah

Travelled with family
Disliked: Amenities, property conditions & facilities
Dated
Stayed 1 night in Dec 2025

8/10 Good

Lalith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

8/10 Good

Alisan

Stayed 2 nights in Dec 2025

8/10 Good

Nathan, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice comfortable room, views of aircraft brilliant. Food and drink pricey but in line with others. Parking for overnight guests £18 this is not fair as staying 3 nights adds a lot to the cost of the stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, and inexpensive. The host helped me find my booking very quickly and inefficiently.
Stayed 1 night in Dec 2025

4/10 Poor

Christel Maria

Disliked: Cleanliness
Definitely not a fav place I’ve stayed at and won’t stay again. Before arriving I asked for a quiet room due to suffering insomnia. When I arrived I asked for a quiet room again. Got room 203. A bathroom vent which was extremely noisy kept me awake to 4 am ! Exactly the opposite of what I desperately needed. Had about 3.5 hours sleep before heading down for breakfast and getting the hell out. Reception staff seemed friendly enough but I’m not happy that my requests were not met. Especially as I paid to get upgraded to a king room and this hotel isnt at the terminal.You need to use the pods to get there ( easy though) Also they do a limited room service menu but only from 2.30-22. As I had flight delays there was no food other than a self service kiosk that sold snacks. A bar was open but wasn’t what I needed. Not convenient. Room wasn’t that clean ( few marks on the pillows) noisy bathroom vent and wasn’t rested or happy when I left!
Stayed 1 night in Jan 2026

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean simple room. Kind staff. Appreciated conditioner and shampoo in bathroom
Stayed 1 night in Jan 2026

6/10 Okay

Khazeena, Manchester

If you need no frills, basic one night stay over hotel, this is it. Bus 423 from stand 6 outside terminal 5 gets you straight here for £1.75. Room is standard, walls are not soundproof. You can hear the planes which is cool and in the restaurant uou can see them take off. Nothing soecial about chrck in, there is no lift. So if you have heavy luggage request a room on the ground floor
Stayed 1 night in Jan 2026

8/10 Good

Irene

Business traveller
Liked: Cleanliness, staff & service, room comfort
The breakfast was not “free”, but paid for aside when booking the stay. Please change the wording on the feedback form.
Stayed 1 night in Jan 2026

8/10 Good

Gavin

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, amenities
Pretty basic room, no fridge.
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Found the heater/air con unit difficult to adjust. Room was small but ok for 1 night. The restaurant was very good- food was nicely cooked and hot. Staff in restaurant were very pleasant and professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2026

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, breakfast was good. PRICEY £8 EACH WAY PER PERSON and it is not constant reliable due to charging station time required resulting to few pod available.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

8/10 Good

Julia, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient if you are flying out of Heathrow T5. A bit dated, but they’ve clearly worked to maintain it.
Stayed 1 night in Jan 2026

2/10 Terrible

Lloyd

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

RODERICK

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as usual. Got the room I requested Staff always welcoming and attentive. Room had all I needed. Clean and warm.
Stayed 2 nights in Dec 2025

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
I asked the staff for help with something, they forgot about it and I had to chase. The shower didn't work until they helped me and even then it took 5 minutes, the TV in the room didn't work, apparently a problem with their dish and the heating/air con was ineffectual - not a good stay and wouldn't recommend
Stayed 1 night in Dec 2025