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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Terrace/patio
Lobby lounge
Airport shuttle
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Windsor Castle
    ‪12 min drive‬
  • Place, Thorpe Park
    ‪12 min drive‬
  • Place, LEGOLAND® Windsor
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(85 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(311 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

7.8 out of 10
Good
(19 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1115 out of 2866 reviews
Rating 8 - Good. 1000 out of 2866 reviews
Rating 6 - Okay. 460 out of 2866 reviews
Rating 4 - Poor. 150 out of 2866 reviews
Rating 2 - Terrible. 141 out of 2866 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the bed was very cosy and comfy after a long day of travel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The use of Pod certainly was a plus!! Breakfast is great, too! Will come back!
Stayed 1 night in Aug 2025

10/10 Excellent

lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Thistle Terminal 5 was the perfect location to spend a couple of days before flying home. The hotel was clean and comfortable, with extra amenities for just in case…think umbrella rental stands, uber kiosk and a board with clear directions on the different options to get to the airport. We used public transportation, and got to Terminal 5 in 5 minutes and paid less than £2. The additional cost for breakfast was well worth it, as we were fueled for our day trip. The convenient bus stop allowed us to explore the city very easily. There isn’t much to do in the exact area, but using the #81 bus we ventured to Hounslow a little area with lots of restaurants, mini groceries and the tube station. Would definitely stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great service and excellent breakfast.

Good service by all the staff, amazing views of the runway and excellent breakfast. Ample of parking and the location is great as well so all in all very good.
Stayed 3 nights in Aug 2025

8/10 Good

Andrew, CALGARY

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Tatiana

Travelled with family
Liked: Room comfort
Disliked: Staff & service

NOT on Terminal 5 premises

Hotel is NOT located at Terminal 5 - you will need to commute.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It's a pleasant enough option if you just need an overnight stay before a morning flight. The staff were very helpful, especially Deanne and Noelle on the front desk.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel to plane spot

Great hotel. Excellent airport viewing terrace
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Staff & service

Tired but convenient

Very Convenient for T5 with a 5 min transfer by driverless pod although there is a £8.50 per person per way charge. Rooms are tired and walls very thin. Staff really friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great connection to the airport, basic hotel

The hotel had a fantastic connection to terminal 5. However the hotel was very basic and the shop located inside the hotel was extremely expensive.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent just one night here and it was comfortable. Had GF chicken wings for late night snack. There is a lot of walking to get from pod to hotel, so if you have any mobility issues, this might be a problem. I guess accessing the pod itself might be difficult too. Hotel is huge and we had many hallways and turns to get to our room. We each only had a carry on, so none of this was a problem for us.
Stayed 1 night in Aug 2025

6/10 Okay

Phillip

Disliked: Room comfort

A few prickles.

The hotel itself was quite a distance from the T5 terminal (£20 taxi) as pod was impossible to find. Staff very helpful and dinner was good standard. Great view of airfield.
Stayed 1 night in Aug 2025

6/10 Okay

lee

Business traveller
Stayed 3 nights in Aug 2025

8/10 Good

l.b.kennerley

Business traveller
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2025

6/10 Okay

Ann Sian

Liked: Cleanliness
Conveniently located to Heathrow airport, but parking can be iffy is expensive
Stayed 1 night in Aug 2025

8/10 Good

Sheng Wen, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for overnight stay around Heathrow.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Great location. Rooms nice and clean
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Stayed 1 night in Aug 2025

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Very convenient for T5. Liked the pod transfer.
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

We would not recommend a stay at this hotel, we arrived at the airport and had no idea where to get a Pod from to transport us to the hotel, we asked several people for assistance only to be sent up and down in the lift and get nowhere, finally we arrived at the Thistle hotel only to find out that we had been charged £8.25 per person for this service, which had not been communicated to us prior to been transported in the Pod. The bed was uncomfortable, so overall this experience was stressful and not the way we would have wanted to start our holiday.
Stayed 1 night in Jul 2025

10/10 Excellent

Rada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at Thistle!

Super convenient location if you have a flight from T5. The bus stop is on the road at the hotel. The bed was comfy. We had buffet breakfast nexr day that was wonderful and a great value.
Stayed 1 night in Aug 2025