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Thistle Westminster

2.5 star property

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Restaurant
Lobby
Non-Smoking | Minibar, in-room safe, iron/ironing board, WiFi
Lobby
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Buckingham Palace Road, London, England, SW1W 0QT
  • Place, Victoria Palace Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

Similar properties

Exterior
Park Grand Hyde Park
London City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,002 reviews
The price is CHF 110
includes taxes & fees
25 May - 26 May
Park Grand Hyde Park

About this property

Thistle Westminster

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Thistle Westminster offers 134 accommodations with minibars and a safe. This London hotel provides wireless Internet access for a surcharge.

Bathrooms include a bath and bidets. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a fitness centre.
During your stay at Thistle Westminster, you're just a quick walk from Buckingham Palace. A restaurant, a gym and a bar are available.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 8 minutes on foot from Buckingham Palace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A fitness centre, tour/ticket assistance, and concierge services are also featured at Thistle Westminster.

This London hotel is smoke free.

Thistle Westminster has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Bidet

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Check-out

Check-out before 12:00 PM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

Property is also known as

Thistle Hotel

Thistle Hotel Westminster

Thistle Westminster

Thistle Westminster Hotel London

Thistle Westminster London, England

Thistle Westminster Hotel

Thistle Westminster London

Thistle Westminster Hotel London

Thistle Westminster Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 103 reviews
Rating 8 - Good. 51 out of 103 reviews
Rating 6 - Okay. 22 out of 103 reviews
Rating 4 - Poor. 6 out of 103 reviews
Rating 2 - Terrible. 5 out of 103 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

izhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

the hotel is very comfortable with large and clean room. although it's on the main road the rooms are not noisy. buckingham palace and victoria station are 2 minutes walk from the hotel

10/10 Excellent

Dawn, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Super Clean, and Best Price!

Great Location, Super Clean, and Best Price! Everyone was very helpful. We arrived early before check-in, and although at arrival our room was not available, they were quick in response to get it ready for us within an hour... still hours before check-in time! Really great place to stay if you have 4 or more traveling with you... This hotel offers to sleep 4 in a room(family deluxe)... that's not common in England. Therefore, it cut our hotel cost in HALF... it was a BIG difference!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A motel

This is not a four-star hotel. The quality of the room and service is at most at motel level. The staff is somehow 'pushy' and not polite.

8/10 Good

Claire, Edinburgh

Liked: Staff & service
Disliked: Room comfort

Thistle Westminster - location, location, location

I recently stayed for 1 night, mid-week, in the Thistle Westminster while I was London for a conference. The hotel was easy to find from Victoria tube station and close in proximity to my meeting venue too, which was why I chose it. The staff was efficient and friendly enough and the room did exactly what it said on the tin. It was basic and could have done with some updating, especially the bathroom, but was clean and comfortable enough for 1 night. PROs: location, price CONs: traffic noise, basic & dated decor

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night only - never again!

Hotel was not 4 Star, 3 Star at best, the room was freezing, I reported it to reception, they sent up a portable heater, the room did eventually heat up. I went for breakfast in the morning, £16.95, I asked for it to be charged to my room and I would pay on check-out i was asked to pay there and then, due to time costraints and that I had a few quid on me I went round the corner, full english £4.95. In general a poor hotel would not stay here again.

8/10 Good

Sam, New Orleans, LA

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location, okay hotel

The hotel was clean, rooms were in good condition. The location was excellent, around the corner from Victoria tube station and in walking distance of many great attractions. Only real criticism was that in our twin room the TV was on the desk which was level with your head when you lay down so there was no way to watch TV in bed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

James, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great rooms and wonderful food. Staff are very helpful and friendly and the location is great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

the benefit of being downtown without the huge price tag... 2 blocks from Buckingham Palace and close to one of the main stops for all of the big bus tours... easy to get around! The staff seemed a little surprised when asked for assistance (or recommendations of where to eat), which was a bit odd, but overall a great experience

8/10 Good

S, Maryland

Liked: Cleanliness, staff & service, room comfort

Thistle Westminster - location is key

My two children and I stayed at this hotel for one night to enable us to take in the central London sights and to be close to shopping and the parks. For this, the hotel is perfect. It is an older hotel, rather tired and showing its age, so dont expect luxury or the most up to date decor. The room was clean and fine for one night, but would have been cramped for more with next to no space to unpack or spread out. We did not try breakfast, but the bar was not the most hospitable place and the barman could do with a crash course in English - this is London after all !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great location close to victoria station metro.

10/10 Excellent

Kurt, Normandy, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely pleased with hotel!

Great location, clean hotel, nice breakfast! We stayed for the weekend and it was close to Buckingham Palace so easy to walk to all of the tourist sites. We also traveled with a 2 month old and they were very accomodating.

4/10 Poor

Pauline, Norwich Norfolk

Disliked: Staff & service, property conditions & facilities, room comfort

Not impressed

Fire alarm going off during the night with no explanation from staff the following day. Started to go to street level but alarm stopped assumed it was false alarm but no one to verify this! Rest of the nights sleep was a bit unsettling. Did not find staff over helpful. Breakfast meal was far too expensive. Beds were comfortable but lack of space in room. I think there must be a shortage of toilet rolls in this hotel not much when we arrived refilled on third day.

10/10 Excellent

Florence, Nederland, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoroughly Enjoyable

The hotel is situated in an excellent location. It takes about 5 mins. to walk to Buckingham Palace. There are numerous resturants around the area including one in the hotel. Good location to catch tour buses and the underground transportation. Hotel staff was very helpful and pleasant.

8/10 Good

yankee, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covenient location

Have read reviews about hotel from other travel sites prior to booking. Had noted pertinent negatives then but with a very convenient location and reasonable cost, booked hotel anyway. It is reasonable place to stay in for its cost. Do not anticipate more star service and lofty expectations but personable attitude of staff makes it satisfactory place.

10/10 Excellent

Trish, Vancouver Isalnd, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, family elegance

This hotel is not flashy. It is geared towards business and family travellers. That said, this hotel was spotless, the staff were absolutely wonderful and helpful and it is very quiet although it is in the centre of the action and only 2 blocks from Victoria Station. The breakfast was comprehensive and was well done. The hotel was full when we checked but there was a calm, efficient air about the lobby. Many travellors relaxed in the several different seating areas and it felt welcome there. I'm glad we chose this hotel. I recommended it to other participants on our tours and will do so to others. I will use this hotel again when I go to London. It is convienient, good value and the staff are very approachable. The concierge rocks!

6/10 Okay

Verified traveller

Liked: Staff & service

A good three star hotel at best

If I were giving out stars I’d struggle to give this hotel the four claimed. A good three at best, mainly down to the great location and the efficient and friendly reception staff. Fantastic location, almost opposite Buckingham Palace and a gentle 20-30 minute stroll to either Trafalgar Square and the shopping or to the Big Ben/London Eye area. All staff on reception were very pleasant and easy to deal with. Although only using the concierge once he was extremely friendly and obviously knowledgeable. Room was a decent size with two double beds and a sofa bed. Plenty of storage, a desk, a chair and a TV. Bathroom was also a good size with bath and shower. Beds were VERY firm. This may suit some people but I woke each morning with a stiff shoulder. Although the room was at the front of the hotel overlooking a busy road, the double glazing prevented the noise from being an issue and getting to sleep was easy (no doubt partly due to being on the go for 12-13 hours a day!). As mentioned in other reviews, the hotel is quite ugly from the outside and the rooms and corridors could do with a facelift but the reception area is much better being clean, airy and modern. Only ate once in the hotel. Breakfast on our first morning. At £15.99 per head it was extremely overpriced for what was offered. A small continental selection of mostly very dry pastries and a couple of melon choices, two fruit juices, a few cereals were available and a typical full English buffet. Unfortunately the hot food was brought out in such small quantities that you found yourself queuing for some bacon then having to queue again for an egg etc. (We found a very nice Garfunkels just off Trafalgar Square which provided a much better breakfast for less than half the price).

10/10 Excellent

L, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and great service

Perfect location, close (mostly walking distance or not more than a few minutes by bus) to all the city points of interest, including palaces, parks, monuments, museums, etc. Perfect transportation to virtually any part of the city, including the airport. Convenient access to shopping centers and other stores - you can easily walk (15 minutes) even to the legendary Harrod's. The hotel is clean and convenient with interesting interior and big rooms. Internet is not free, but you can buy a card or order on-line.

8/10 Good

Rebecca, Long Island, NY

Liked: Staff & service

Good Hotel

The hotel was decent. A few issues I has was that when we got our room the bathtub was dirty. Also, room service, which they say is 24 hours really is not. After a specific time they stopped serving hot food. The room was a good size and it had air conditioning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location for touring, not for nightlife

being only blocks from Victoria station made it very convenient getting there from Heathrow and also for jumping on the tube and being anywhere in the city. Since it's a big station there are plenty of restaurants and even a few pubs nearby but the problem was that they all closed so early, like stopped serving food at (the latest) 10pm and stopped serving drinks around 1130 or midnight. This can be problematic when you have been sightseeing all day and then see a show or something and then still need dinner. As a plus though, there are a few theatres (WICKED!) about 3 blocks from the hotel so very convenient, even some shopping not too far of a walk. Also, a double decker touring bus stop right in front of the hotel so very convenient for that. Not super luxourious, had to call to get an icebucket and wine glasses but they were brought up promptly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sue, St. Louis MO

Liked: Staff & service, property conditions & facilities, room comfort

Close to Buckingham Palace

Great location, close to the sites, the underground, the coach station, restaurants, shops etc. We walked everywhere and took the underground. It is very easy to navigate and get around. Buy a few tickets at once to avoid long lines. Changing of the guard is interesting but very hard to see, WAY WAY too many people. I traveled with my daughter who is 10yrs old. She got pushed and shoved a lot walking. Not a very kid friendly city. Restaurants roll their eyes and hate seating you if you have kids with you. There is no AC anywhere in this city. The room was air conditioned, but not what you expect if you are from the US. The hotel was charming, and staff was SO friendly and accomodating.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

6/10 Okay

David, Maryland US

Liked: Staff & service

Great location, tired hotel

The location can't be beat. Easy access to tube, Victoria Station, shops, etc. Picture of lobby on Expedia page is NOT accurate, not the elegant English but rather stark, leather chairs/loveseats. Outside is dirty concrete and hallways dark, worn. Rooms large, but again worn. Beds comfortable, great service from front desk. I am completely puzzled about "great breakfast" comment. The pathetic buffet was 15 Ls (read over $20 US-over $40 US for two for breakfast!!). Selection poor, ran out of 50% of the items and kept telling us they would replace. Never happened. Go to a Starbucks or one of the places in Victoria station. This is not a 4 star hotel, more like a struggling 3 star. Fortunately staff and location made up for it's tired, worn appearance and awful breakfast.

8/10 Good

Katherine, Mount Pleasant, Michigan

Liked: Staff & service

Great Location!

This hotel is very close to many of London's big tourist attrations. The staff were polite and helpful. The rooms are a bit chilly, but also very clean. The only problem we had was two rolls of our film dissapeared - probably thrown away by housekeeping. Overall we were satisfied with this hotel.