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Westow House - London Crystal Palace

3.5 star property

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Photo gallery for Westow House - London Crystal Palace

Pub
Front of property
Designer toiletries, hair dryer, towels
Standard Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
Westow Hill, London, England, SE19 1TX
  • Place, Crystal Palace Park
    ‪1 min walk‬
  • Place, Secret Garden
    ‪4 min walk‬
  • Place, Crystal Palace National Sports Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪92 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Coffee and/or coffee maker

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Westow House - London Crystal Palace

Along with a restaurant, this smoke-free inn has a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include express check-out.
Guest accommodation at Westow House offers minibars and espresso makers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Westow House, you're just a quick walk from Crystal Palace Park. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include laundry facilities
  • Steps from Crystal Palace Park and 6 minutes by car from Dulwich Picture Gallery
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Westow House also features laundry facilities and express check-out.

This 3.5-star London inn is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Westow House Pub – On-site pub.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Westow House Pub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Westow House Aparthotel London
Westow House London
Aparthotel Westow House London
London Westow House Aparthotel
Aparthotel Westow House
Westow House Aparthotel
Westow House Inn
Westow House London
Westow House Inn London

Westow House - London Crystal Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 103 reviews
Rating 8 - Good. 15 out of 103 reviews
Rating 6 - Okay. 7 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient for us since our daughter lives nearby. Also, close to a bus and train station so easy to get to downtown London. Lots of places to eat and drink nearby.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Perfect for a Palace match overnight
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Stayed 2 nights in Dec 2025

10/10 Excellent

Phil

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, was very hot as we were top floor. Amazing breakfast. Building is beautiful. I did feel it was a little over priced though.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful. Great food. Nice room. Very good value.
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Another good stay at the Westow. Nice big room with a good selection of teas and coffee available. Our only issue was that the TV didn’t work due to a WiFi issue. This couldn’t be fixed during our stay but I was offered complimentary drinks which was an acceptable gesture.
Stayed 1 night in Nov 2025

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay, good decor in room great breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely wobderful place
Stayed 4 nights in Nov 2025

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Suchata

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect position to enjoy Crustal Palace. Great value as well!
Stayed 1 night in Oct 2025

8/10 Good

Owen

Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Rooms clean and food good
Stayed 1 night in Sep 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location - perfect for short stay
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the hi fi was better and the had Netflix
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking in, helpful & friendly staff, delicious breakfast. Unfortunately we couldn’t access the Wi-Fi, but otherwise we had a great stay.
Stayed 3 nights in Oct 2025

8/10 Good

Abigail

Stayed 1 night in Oct 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No noise at all from below pub.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Travelled with family
Great place to stay, rooms lovely and comfortable and a breakfast to die for. Thank you for a great weekend
Stayed 2 nights in Oct 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at Westow House twice now! Excellent value for money, really nicely decorated rooms, with all the amenities you would need! I really wouldn’t hesitate booking again if in the area. Staff are helpful. P.S you don’t hear the noise from the bar downstairs !
Stayed 1 night in Oct 2025