Hotel with a 24-hour front desk, 4-minute walk to Kensington Gardens
This smoke-free hotel features a 24-hour front desk, express check-out and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a ballroom. Housekeeping is available once per stay.
MSK The Whiteley offers 43 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.
Bathrooms include a shower and hairdryers. This London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
During your stay at MSK The Whiteley, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas.
Free Wi-Fi (speed: 25+ Mbps)
Amenities include multilingual staff and a lift
Just a 4-minute walk from Kensington Gardens and 14 minutes on foot from Hyde Park
As a guest of MSK The Whiteley, you'll find multilingual staff, express check-out, and a lift. Public spaces have free WiFi. A complete renovation of MSK The Whiteley was completed in October 2025.
This London hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (once per stay)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Front entrance ramp
Handrails in stairways (102 centimetre high)
Lift (80 centimetre wide door)
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible path to lift
More
2 buildings
6 floors
Ballroom
Renovated entire property - October 2025
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Kitchenette
Microwave
Oven
Paper towels
Refrigerator
Toaster
More
Air conditioning
Electrical adapters
Energy-saving switches in guestrooms
Heating
Individual furnishings
Iron/ironing board
Laptop workspace
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 225 per accommodation, per stay
Breakage deposit: GBP 225 per stay
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: GBP 30 (subject to availability)
Late check-out fee: GBP 30 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
We should mention
One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.