2/10 Terrible
Bruce
21 Nov 2025
Checked into or double queen suite Monday evening and left for a family Birthday dinner. Upon returning to our room about 10:30 pm, we proceeded to unpack and get ready for bed. We began to smell a strong, sickening hydrocarbon odor that appeared to be coming through the heating duct. Called the front desk but got no answer. Went down to the front desk and an employee was there. Told her of the odor problem we encountered. She was going to offer us another double queen suite but realized there were no others available as she said they currently had 24 rooms out of service for maintenance. She also suggested that the smell we were experiencing could have been coming from some of the rooms that were having maintenance done. With no double suite rooms available, we packed up after midnight and left to find another hotel in the area that could accommodate us. We were given a full refund on our room, but it was a very disappointing experience as it might have not been
Bruce
Stayed 3 nights in Nov 2025























