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Four Points by Sheraton Los Angeles

3.5 star property

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Photo gallery for Four Points by Sheraton Los Angeles

Pool
Traditional Room, 1 Single Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Reception
Lobby
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast included

Explore the area

Map
Colo Colo 565, Los Angeles, Biobio, 4450811
  • Gran Casino Los Angeles
    ‪1 min walk‬
  • Mall Plaza Los Angeles
    ‪1 min walk‬
  • Los Angeles Municipal Theater
    ‪2 min walk‬

Room options

View all photos for Traditional Room, 1 Single Bed, Non Smoking

Traditional Room, 1 Single Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Los Angeles

Hotel with free breakfast, steps from AIEP Los Angeles
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
Four Points by Sheraton Los Angeles offers 90 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

During your stay at Four Points by Sheraton Los Angeles, you're just a quick walk from AIEP Los Angeles. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Restaurant 565, a fine-dining restaurant that serves Latin American cuisine
  • Services include tour or ticket assistance, a porter and luggage storage
  • Steps from AIEP Los Angeles and Gran Casino Los Angeles
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Four Points by Sheraton Los Angeles also features tour/ticket assistance, laundry facilities, and 24-hour room service. Self parking is free.

This 3.5-star Los Angeles hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Restaurant 565 – This fine-dining restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant 565

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during September, October and November.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Los Angeles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 25000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 25000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Four Points by Sheraton Los Angeles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 191 reviews
Rating 8 - Good. 70 out of 191 reviews
Rating 6 - Okay. 22 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 5 out of 191 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tight!
Stayed 6 nights in May 2024

10/10 Excellent

Jorge, Santiago

Great staff, very nice hotel. Location is not the best.
Stayed 1 night in Feb 2024

10/10 Excellent

CESAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. Staff were really nice and helpful. Just next to the only shopping mall in town. Neighborhood was ok, but not much to do or see around
Stayed 1 night in Jan 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good restaurant
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERT, BRAMBLETON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on our father/daughter road trip visiting the town he was raised in. We were greeted with wonderful fresh raspberry juice when we arrived. They even served my cousins that came to town with us For the day. The restaurant had a nice atmosphere with delicious food. Some trouble with the elevators. They may be too small for this hotel. Only one was working so we waited very long to get to where we wanted to go.
Stayed 2 nights in Feb 2020

8/10 Good

chris, Santiago, CHile

Travelled with family
Liked: Cleanliness, staff & service
No pool Location and staff.............................................
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is nice, breakfast kind of simple but sufficient.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely best hotel in town.

We parked our car in a nice parking area for cars up to 2.30m. The nice staff welcomed us with a drink and introduced us to the hotel. The view from the top floors is amazing. And their gym is just perfect. Never saw a hotel with such a big gym. Really nice hotel! Definitely!
Stayed 1 night in Aug 2018

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Location.

Good location, the hotel have a shopping mall and a casino next to it. There is a lot of nights activities around it.
Stayed 1 night in Aug 2018

8/10 Good

Lee

Liked: Staff & service, room comfort

Hotel stay.

English speaking people at the front desk. They try very hard to be helpful. The food at the hotel is average at best. Rooms are going down hill a little. At least they are clean.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Wifi didn't work for a day and hot water was not working in my room. They to fix it last night and it got warmer but no follow-up or resolution. Let's see if they do anything when I check out tomorrow morning.
Stayed 2 nights in May 2018

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not to nice

Small hard beds, hard pillows, not prepared to receive many people, breakfast was a mess
Stayed 1 night in Sep 2017

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort

Ok

We stopped there to spend the night on our road trip to the south of Chile. Very good option, probably the best in the area. Was a little dissapointed with the indoor pool, which lacked maintenance and cleaning
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Staff totally nice, good facilities, clean, breakfeast was delicious

10/10 Excellent

Steve, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with nice staff that helped us with everything we needed.

8/10 Good

Sergio, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THREESOMES WELCOME!!

I made a reservation for 3 adults, but the hotel assigned me a room that had a king size bed only. I called to confirm I needed 2 beds but the hotel guy said the reservation was for a room with a king bed only. When I arrived they insisted, finally I had to pay for the extra bed an additional 50%, which I would have preferred to be charged when making my reservation. I also had to wait for the second bed to be carried to, and fixed at my room. Everything else was as expected or even better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Diana, Bermuda

Perfectly adequate, but nothing special.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great service

We were very impressed with the service mentality and anxious they were to be helpful.

4/10 Poor

David, Reading

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check in challenge

Lack of signage to enable you to get to the 3rd floor Check in. Slow Check-in Receptionist lacked english -bit of a suprise as it's an american chain hotel Noisy Bar area Breakfast served in a meeting room

8/10 Good

Lawrence, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Los Angeles...Chile

Hotel was nice. Restaurant was okay, but we were surprised by some of the menu outages.

6/10 Okay

Verified traveller

Nice hotel next to the mall

It was good but they couldn't find my reservation, that took time. The matres are very hard.