2/10 – Ungenügend
gina
Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
18. Feb. 2026
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hello my name is Gina Thomas, I stayed at the Garvey in from Friday February 13th, 2026 to February 16th, 2026. The Day I arrived I came down to your office to inform them that the tv did not work in our room 322. That there was no plug for the TV. They said they would send maintenance, 2 hours later, I went back down to check on the progress of maintenance showing up. They said he lives off site and he has not arrived yet. I had asked if they could move my rooms, I have 2 little kids, a 2 year old and 6 year old with me that wanted to watch the tv. They said they did not have any open rooms. I stated that I have seen your housekeeping clean multiple rooms from the time that I have arrived. They stated that they have all been reserved. I then asked to speak with a manager, they said the manager was not on site and they would be there in the morning. We went to bed around 10, about a half hour after we laid down we heard a knock on our door. It was maintenance, he tried to give me a new remote. I told him the remote works that there is not a power cord to the tv. He looked and moved stuff around and figured out there was not a power cord to the tv. He said he would have to ask the manager if they had one and he would return. I asked him to return in the morning due to it being after 10pm and my kids were sleeping.
The Next Morning Saturday there was not a manager on site, and was told again that the manager is not there. We never saw the maintenance guy again, no power cord
gina
Aufenthalt von 3 Nächten im Februar 2026