Hotel d’Lins Ontario Airport

3.0 star property

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1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Lobby
Outdoor pool
Family Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3400 Shelby St., Ontario, CA, 91764
  • Toyota Arena
    ‪13 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

Family Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

7.6 out of 10
Good
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel d’Lins Ontario Airport

Hotel with free breakfast, near Ontario Mills Shopping Mall
Along with a business centre, this smoke-free hotel has a 24-hour front desk and a garden. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and ATM/banking services.
Hotel d’Lins Ontario Airport offers 150 accommodations with a hairdryer and an iron/ironing board. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel d’Lins Ontario Airport. During your stay, you'll be within walking distance of Cucamonga-Guasti Regional Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and an ATM
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Ontario Convention Center and a few minutes from Ontario Mills Shopping Mall
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hotel d’Lins Ontario Airport also features a garden, an ATM, and a television in common area. Limited free parking is available on a first-come, first-served basis.

This Ontario hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that guests staying 7 nights or more will be required to change rooms on the 7th day of the reservation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus InnSuites
Best Western Plus InnSuites Hotel
Best Western Plus InnSuites Ontario Airport E
Best Western Plus InnSuites Ontario Airport E Hotel
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Plus InnSuites E Hotel
Best Western Plus InnSuites E
Hotel d’Lins
Best Western Plus Ontario Hotel
d’Lins Ontario Airport
D’lins Ontario Airport Ontario
Hotel d’Lins Ontario Airport Hotel
Hotel d’Lins Ontario Airport Ontario
Hotel d’Lins Ontario Airport Hotel Ontario

Hotel d’Lins Ontario Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 155 out of 1001 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen, Lawndale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! I was pleased w my room for 1 night as I was out of town. Sadly, there were no eggs for the continental breakfast. I know there's an egg shortage and all that stuff so I was okay with that. I will be back of I need a place to stay in the area again.
Stayed 1 night in Mar 2025

10/10 Excellent

danny

Liked: Cleanliness, property conditions & facilities
Had a great experience. The staff is really friendly, and the place is well kept.
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
I could hear my neighbors. Thin walls . The lobby was nice . But the buildings of the rooms need updating. Our bath towel were small. And the pipes for the shower made a lot of noise .
Stayed 1 night in Mar 2025

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Avelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely visit again

It has been many years since we stayed at this hotel. We weren't to happy with the last 2 visits and stopped going. I was unsure about booking but I'm glad I did. The service at the front desk was great. Check it out out process was friendly, fast and easy. Our room was nice, clean and smelled clean. I chose to get a room with a jetted tub and they had a lavender and chamomile bath salt that was so amazing and relaxing. There was a bit noise and thought I wasn't going to get any sleep but I heard the front desk shut it down. I slept well and looking forward to visiting again. Hopefully next time I will get up to try the breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Different TVs in the Rooms

I have stayed here plenty of times before and it is typically clean, quiet, and accommodating. However, the last two times I have stayed, I noticed that the tv's and the cable service were not the same. The premium channels (HBO) were not working. The remote was very user friendly. It was just different from my previous stays and doesn't feel like an upgrade. Not a big deal if you don't anticipate staying in your room very much, but I like to relax and watch TV when winding down from the day. Other than that, this place is a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexa

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.
Stayed 2 nights in Feb 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They are unethical.

Please everyone! Avoid this place due to poor customer service or not trying to make it right. Very unethical!! This was my first time and I cant even say my first time because I never stayed but it is my first interaction. Due to unforeseen issues i couldn't make the check-in time. I asked to change it to the next day and they refused. I bought insurance too. They stated i missed a window time and nothing else they could do. Then after i hung up, they send me an email to ask how my stay was. What stay?! I just told you the error in mistake was that the wrong day was chosen. The hotel took my money and did absolutely nothing to make it better but hey "thanks, we'll take your money still" $160 and would you like to book a room here today for the correct day?" Then, the hotel responds that i should have requested a change 24 hrs in advance and says hotels.com has a no refund policy. I called hotel.com and they said they would try to get the hotel to change the day. Hotels.com stated the hotel has a strict policy and wouldn't refund or work with changing the date. If you take the money, do something, as a business, to make it right. I've already told my family which is potentially thousands of lost $$ money.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

danny

Always a pleasant day, the staff is friendly and very clean
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really appreciate the late check out at no charge! Overall great service!
Stayed 1 night in Feb 2025

2/10 Terrible

Mohammad

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not family friendly at all.
Stayed 2 nights in Feb 2025

8/10 Good

Omar

Stayed 1 night in Feb 2025

10/10 Excellent

danny

Stayed 1 night in Jan 2025

10/10 Excellent

Suvannee

Stayed 1 night in Jan 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Jan 2025

4/10 Poor

Carlos

Stayed 1 night in Jan 2025

8/10 Good

Chris

Travelled with pets, Travelled with partner
I booked the executive suite thinking that there would be a t.v. In the living room area but they put it in the bedroom. We stayed there due to me having surgery and that I could recover in the bedroom and my husband could be in the living room area to watch t.v. The breakfast had pancakes, watered oatmeal and dried up potato wedges. The hotel had potential
Stayed 2 nights in Jan 2025

2/10 Terrible

Jessika

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay here again
Stayed 1 night in Jan 2025