I know this is a new listing, so I'm not surprised there were a few kinks. The worst was with the check-in information. I was sent an email with a property address a day or two before our arrival date, but on the eve of our travel, I realized I didn't have the apartment number or info on how to actually get in. When I messaged via VRBO, I got a reply to call the property manager. I called and gave him my name and the address of the property, and he said he didn't have a property at that address. I was sitting in the airport in a panic that I was just scammed and would be without a rental when we got to LA. I messaged via the VRBO app again and this time they replied with a full-on confirmation email with a different address and lengthy instructions on getting into the building. When I buzzed in as instructed, I was told that the apartment should be unlocked and the keys would be inside, but of course the door was locked. I called back and then was directed to a lock box outside that had keys and garage opener. The keys worked, but the garage door opener did not. It took more calls and a visit from a maintenance guy to get one opener that worked. The coffee maker also didn't work and our bed had a "pit" in the center that if you rolled into, it was hard to get out of. Other than that, it was clean and a good size. We appreciated the balcony and rooftop pool access. Great neighborhood with plenty to do nearby. If they work out the kinks, it should be great for future renters.