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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Restaurant
Terrace/patio
Point of interest
Lobby
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Place, The Oaks
    ‪2 min drive‬
  • Place, MB2 Raceway Indoor Go Karting
    ‪4 min drive‬
  • Place, Ronald Reagan Presidential Library
    ‪14 min drive‬
  • Airport, Van Nuys, CA (VNY)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

9.2 out of 10
Wonderful
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(166 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(116 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Courtyard)

Room, 2 Queen Beds (Courtyard) | In-room safe, desk, iron/ironing board, cots/infant beds

Room, 2 Queen Beds (Courtyard)

9.2 out of 10
Wonderful
(48 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

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Exterior
Best Western Plus Thousand Oaks Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,017 reviews
The price is CHF 103
includes taxes & fees
11 Jan - 12 Jan
Best Western Plus Thousand Oaks Inn

About this property

Palm Garden Hotel

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a bar/lounge, Access to hot tub and self parking.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palm Garden Hotel gets good marks from our customers. During your stay, you'll be close to The Oaks. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 4-minute drive from Conejo Valley Botanic Garden and a few minutes from The Oaks
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palm Garden Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palm Garden Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Palm Garden Hotel was completed in August 2019.

Smoking is allowed in designated areas at this Thousand Oaks hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Sette Sorelle – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sette Sorelle

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 19 2026 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 909 out of 1346 reviews
Rating 8 - Good. 289 out of 1346 reviews
Rating 6 - Okay. 101 out of 1346 reviews
Rating 4 - Poor. 19 out of 1346 reviews
Rating 2 - Terrible. 28 out of 1346 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from check in to check out. Double queen room was new and clean. Got a courtyard room which was nice, but next to a sitting area so we were woken up quite a bit. Recommend a 2nd floor room or a room away from outdoor social areas.
Stayed 1 night in Oct 2025

8/10 Good

Rhys, Goleta

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia, Rancho Mirage

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, room very pretty, restaurant and bar area, excellent! I’ll definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tranee

Business traveller
Disliked: Property conditions & facilities
No elevators. TV selection was terrible. No smart TVs.
Stayed 1 night in Sep 2025

2/10 Terrible

Charles, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not impressed upon our arrival to see a sign that indicated that there would be NO hot water. I was also disgusted by the signature on the sign "Warm Regards!" As if the sign indicating that there was compassion from management. I was TOTALLY disgusted! I will never stay at this hotel again. The room was way too small. The Hampton across the street had studio rooms that provided the additional space. Needless to say, I would always pick the Hampton over your hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice if breakfast isn’t important

Nice area with restaurants and a grocery store in walking distance. The breakfast this hotel offers is truly subpar. No pancakes, no meat such as bacon or sausages. No waffles. It’s really a continental breakfast and it’s also the reason we would never stay at this hotel again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Clean
Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Business traveller, Travelled with family
Loved staying there last year, but I don’t think they’ve kept up their cleanliness standards. This trip had rough/stained towels and felt less safe. The restaurant is still a good spot though. Hopefully they’ll keep doing better. Grateful that they carrying packnplays for the babies.
Stayed 2 nights in Jun 2025

8/10 Good

SHIRLEETA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar area
Stayed 2 nights in Sep 2025

10/10 Excellent

Christiana

Stayed 2 nights in Sep 2025

10/10 Excellent

Talon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Ahyoung

Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice. The outside could’ve been kept up. There was a lot of leaves and dirt and stuff outside our door and around the property and there were a lot of kids that checked in that were annoying but overall it was a great hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Always great
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sue Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a resort-like vibe, but very reasonable prices. Breakfast is very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

tito

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Roy, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great dining, common areas and pool was really nice.
Stayed 2 nights in Sep 2025