8/10 Good
nancy
Travelled with family
30 Mar 2025
Property was beautiful. We never left.
My child loved the kid’s club.
Food at Sin Lin was the best.
The ceviche bar was delicious too.
The grill and the churros and ice cream and the coffee bar were all fun choices.
The disappointing food was breakfast and lunch buffet at Azul which was bland and not up to the dining standards of the other restaurants.
The hotel was all inclusive which is so nice. We were told tips were included but every check had a section to add more. Not knowing how much of the all inclusive went to the tips - it was hard to know how much more to add. Felt like many of the staff were hoping for more.
Seems like when we’re spending that much money - we shouldn’t have to think about adding more tips. That would be my biggest complaint.
The other annoying thing is that I asked for healthy snacks in the mini bar and I was told they would get back to me - but never did.
Other than that - it really is a special place.
nancy
Stayed 4 nights in Mar 2025