Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Aerial view
Front of property
Coffee shop
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪5 min walk‬
  • Place, Cabo San Lucas Country Club
    ‪12 min walk‬
  • Place, Cabo San Lucas Bay
    ‪16 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

Room Junior

  • 33 sq m
  • Sleeps 4

Room Standard

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2

Junior Suite, Partial Ocean View (U)

8.2 out of 10
Very good
(99 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(189 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Up | 18+ | U)

8.4 out of 10
Very good
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up, M)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (Swim-Up, L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(118 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (C)

9.4 out of 10
Exceptional
(6 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

8.6 out of 10
Excellent
(29 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

8.2 out of 10
Very good
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

8.2 out of 10
Very good
(52 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room (Super Saver | C)

8.8 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Swim Up | 18+ | L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.6 out of 10
Excellent
(269 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(24 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite with Spa Bath

  • 67 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 33 sq m
  • Sea view
  • Sleeps 4

Suite Junior with Side Sea View

  • 33 sq m
  • Partial sea view
  • Sleeps 4

Room Premium

  • 33 sq m
  • Sleeps 3

Similar properties

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

Family fun on the beach, with 6 outdoor pools, near Cabo San Lucas Bay
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Cabo San Lucas - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
The free breakfast at Hotel Riu Palace Cabo San Lucas - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Medano Beach. Free WiFi in public areas, free self-parking and 6 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Medano, one of the property's 6 restaurants and 6 bars/lounges
  • Splash around at the waterslide or swim in the 6 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Medano Beach and 5 minutes on foot from Cabo San Lucas Bay
Hotel Riu Palace Cabo San Lucas - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Cabo San Lucas - All Inclusive offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a health club, and a steam room are also featured at the family-friendly Hotel Riu Palace Cabo San Lucas - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cabo San Lucas property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
El Medano – Overlooking the garden, this buffet restaurant only serves breakfast.
San Jose – This theme restaurant serves lunch and dinner. Open daily.
Mar de Cortes – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Krystal – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Misaki – Overlooking the garden, this theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Medano
  • Krystal
  • Mar de Cortes
  • Misaki
  • San Jose

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Cabo San Lucas - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3186 out of 5116 reviews
Rating 8 - Good. 1127 out of 5116 reviews
Rating 6 - Okay. 473 out of 5116 reviews
Rating 4 - Poor. 156 out of 5116 reviews
Rating 2 - Terrible. 174 out of 5116 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

RANDY DENNIS LE

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 7 nights in Sep 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

consuelo martin del campo

Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I fell in love with this place! The beachfront location is ideal, and the views are breathtaking. What really made our stay special, though, was the incredible staff - everyone was warm, welcoming, and made sure we had an amazing time!
Stayed 5 nights in Sep 2025

8/10 Good

Anna Vladimirovna

Liked: Cleanliness, property conditions & facilities
It was good, but we had difficulty finding an open spot at the buffet. They are understaffed and tried their best, but more staff are definitely needed for this busy resort. The food was pretty good too.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ramandeep

Stayed 3 nights in Sep 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Amenities
La calle antes de entrar al hotel ! Está horrible da mal aspecto!
Stayed 6 nights in Sep 2025

2/10 Terrible

Qusay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Shae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the Italian restaurant. Staff seemed distracted. We thought maybe the air conditioning was broken- it was SO hot inside. The set-up was weird… a buffet but also enters that were the same as what was on the buffet. And lots of flies, unfortunately
Stayed 7 nights in Sep 2025

10/10 Excellent

Darnell

Stayed 4 nights in Sep 2025

10/10 Excellent

Peter, North vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel five times. Staff is always very friendly and helpful. There should be some upgrades done to the rooms, it’s outdated. The in room bar should be hanging somewhere else as it is hard to reach for shorter people. The food in the restaurants good be better. It’s a hit and miss. We always enjoy our stay at this property.
Stayed 7 nights in Sep 2025

10/10 Excellent

Leland Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadn't been there for eighteen years.And the place was still in great shape, and the staff was awesome
Stayed 4 nights in Sep 2025

10/10 Excellent

Adolfo Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was amazing
Stayed 5 nights in Sep 2025

10/10 Excellent

Volodymyr

Stayed 5 nights in Sep 2025

10/10 Excellent

Rosella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort. Staff was very friendly
Stayed 3 nights in Sep 2025

6/10 Okay

Caroline Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff great. The
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya Morale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, great service!
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only, staffs are great! Service is excellent, clean, ocean view, pool area, furthermore, this hotel connecting to RIU Satafe another great resort. I would recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nikunj, Billerica

Liked: Cleanliness, staff & service, property conditions & facilities
Food option was ok. I w
Stayed 4 nights in Sep 2025

6/10 Okay

Aarian, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall was a good experience. However, I experienced two significant issues during my stay. First, a pair of my sun glasses were stolen, which was very concerning. Second, I was placed in a room with a non-functioning toilet that could not be flushed. Although an initial attempt was made to repair it, the issue was not resolved, and I was informed that further work was needed to lift the bowl. Unfortunately, this repair was not completed until two days later, leaving me without a functioning toilet during that time.
Stayed 4 nights in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to the Marina once or twice a day
Stayed 5 nights in Sep 2025

8/10 Good

claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first visit to a Riu in Mexico. All the staff was very friendly and forthcoming. Taxi service was great and reasonably priced to get you anywhere. Rooms were nice, roomy, plenty of anemities shampoo, conditioner, lotion, soap, hand soap is all provided and refilled as needed and was of good quality. Plenty of towels ect. Our room unfortunately had that faint mold smell but it wasnt bad enough to having change rooms due to our allergy issues. They have several restaurants, serving different foods at different times. We tried 3 different specialty restaurants. And really just ended up going to the main dining room, buffet style. The Japanese restaurant was a dissapointment, Another day we tried the Italian place. Had the mushroom truffle lasagna I got sicker than a dog. The Italian restaurant is a little further off the beaten path so maybe their food rotation is not the greatest. The Mexican restaurant was better than I expected went twice. Do yourself a favor and just hit the buffet more option and choices and you can pick and choose what looks best to you and is the freshest looking. Beach was beautiful. BUT it is not a very swimable beach. Red flags the whole time. Even though you did see some folks in the water. All in all it was a good trip and probably would go again
Stayed 8 nights in Sep 2025

10/10 Excellent

Enrique

Stayed 3 nights in Sep 2025