No hot water for a shower in the morning, only heat source in the room was a radiator, television did not work and there was no food available outside of the service times that you had to pre book for. Not great and will not stay again.
The food was ok, but breakfast was overcooked. We found the bed too hard for our liking, but that could be just us. The rooms are spacious and clean. The staff were friendly and helpful but the hotel could do with more staff. We had to wait for five minutes to check in because there was no one at reception.
My stay was disappointing. The price was high and I was expecting more.
The staff & customer service was excellent.
Staff helped me with bags to my room and the room location was very near the room.
It was not an accessible room
I did not bring my scooter from the car.
I would say it was more of a hostel booking with individual rooms not shared rooms.
Breakfast was self service.
Athletes village is just next to our son's halls of residence so very very convenient. Parking was good. Staff, especially at check in, were lovely. Would definitely stay again.
Attempted to change date of booking 2 weeks earlier ( not an unusual request) and Expedia , had my payment but no success indealing with hotel or did not make the effort .
Last time I will pay through an Agent for a hotel booking!
Nice little hotel within the Lboro Uni campus. Rooms are pleasant and well presented. Food selection not great but there is a small kitchen downstairs serving a buffet of quality food but itâs not cheap.
Absolute nightmare to find the hotel once on the campus. Little or no sinage and nobody on campus seemed to know where it was. Read great reports obout the food so was surprised to be given a cold fried breakfast on a cold plate. Woken several times during the night by noisy students returning to their dorms. Would not recommend
Very comfy bed in a large clean room. Thre are some specialist altitude ooms in this hotel, we had just a standard's room and I was surprised there wasnât even air con in these.
Breakfast was very average and all decor is very basic. For an over night stay it was perfectly fine but thereâs nothing special here so I wouldnât recommend if you were on a treat. Over priced for whats on offer.
This was a very nice hotel to stay in when visiting the University of Loughborough. It is right on the campus and has parking available. The staff were very friendly and helpful and I really enjoyed my dinner and breakfast. The room was large, airy and comfortable. It was inspiring to be dining with so many elite athletes too!
Very professional but relaxed environment. Staff so helpful and attentive. Rooms spotless with great views of the Arcticâs track and hockey pitch. Food was excellent.