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Best Windsor Inn

2.5 star property

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Desk, laptop workspace, iron/ironing board, rollaway beds
Desk, laptop workspace, iron/ironing board, rollaway beds
Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Spa
  • Pool
  • Pet-friendly

Explore the area

View in a map
5410 Interstate 27, Lubbock, TX, 79404
  • Place, Buddy Holly Center
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪5 min drive‬
  • Place, University Medical Center
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Basic Room

  • Sleeps 5
  • 2 Queen Beds

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The price is CHF 54
includes taxes & fees
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About this property

Best Windsor Inn

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, an indoor pool and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, Access to hot tub and a business centre.
Best Windsor Inn offers 64 air-conditioned accommodations with DVD players and coffee/tea makers. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Best Windsor Inn. During your stay, you'll be within walking distance of Clapp Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym and a steam room
  • Just a 3-minute drive from Clapp Park and a few minutes from Hub City Unleashed Dog Park
  • Cats and dogs welcome for a fee
Best Windsor Inn offers its guests a full-service spa, an indoor pool, and Access to hot tub. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. A fitness centre, a steam room, and a vending machine are also featured at the family-friendly Best Windsor Inn. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9 AM

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Best Windsor Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 301 out of 982 reviews
Rating 8 - Good. 299 out of 982 reviews
Rating 6 - Okay. 157 out of 982 reviews
Rating 4 - Poor. 103 out of 982 reviews
Rating 2 - Terrible. 122 out of 982 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
After we checked in we went up to our r
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

JaVonda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Disliked: Staff & service

D

Upon arriving to check in we learned the pool was under renovations it stated on the website it would be closed June 5-6 only. After discussing this with the front desk clerk that we’d like to cancel our reservation she looked to see if they had a cancellation policy
Stayed 1 night in Jun 2025

10/10 Excellent

Maxine

Stayed 1 night in Jun 2025

2/10 Terrible

Sheryle

Travelled with family
Disliked: Staff & service, property conditions & facilities

Thanks, but no thanks

We chose to stay at this hotel because after five days of traveling we just needed a day to stay and relax. They advertise a swimming pool and spa so sounded perfect. After they got me checked in they let me know that the swimming pool and spa we’re not up and running and we’re being worked on and hopefully would be up by the next day. I later found out that they actually had five health code violations as they had to post it on the door. The beds were fairly comfortable, but the air conditioner never cooled down the room. We put the air conditioner to 61 and it never fell below 80 in the room the morning of our last day we realize that there was a puddle of damp carpet underneath the air conditioner. I contacted hotels.com to try to cancel my second night and rearrange a different place but when they made contact with the hotel, they were put on hold and hung up on several times.
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
This was functional and easy to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Chasiti

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

This hotel has an elegant touch for a moderate price. The room was comfortable and spacious. We didn't use the pool, but our friends were happy to have an indoor pool in the winter. Breakfast wasn't exciting, but the coffee was good.
Stayed 1 night in Jan 2025

6/10 Okay

Tara

Stayed 1 night in Mar 2025

2/10 Terrible

Christopher

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Worse stay ever.

The pillows are like cement bags,the curtains are so old they don't close allowing the neighboring lights to keep the room bright and the door is so un even that the hall lights also seep into the room. I didn't sleep but four hiurs total because the bed was so unconformable along with the blankets. I won't be staying here in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Staff was amazing. Thanks for a great nights rest.
Stayed 1 night in Mar 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not to bad of an experience

Do not expect to be able to pay with Google Wallet. Evidently their machine is not up to date. Other than that the breakfast bar was about as good as it is going to get for hotel food. The room was clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff friendly, breakfast was good, clean pool and hot tub. Highly recommend especially because the price was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great. There was a lot variety breakfast samples. It was is quite one at night.
Stayed 1 night in Feb 2025

8/10 Good

Kaysie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, breakfast was good. Good place to lay our heads. Only reason I am not giving 5 stars is because we had issues with hot water.
Stayed 2 nights in Feb 2025

8/10 Good

Shruthi

Stayed 1 night in Feb 2025

4/10 Poor

Lesia

Disliked: Amenities
We were charged a fee to check in early of $25. Never had that happen before anywhere else that I checked in early. The air conditioning was not working properly. Our room was not clean properly. They cleaned half of it and did not come back and finish the other half of the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eva

Stayed 1 night in Jan 2025

8/10 Good

Don, Alto

Travelled with pets
Liked: Staff & service, amenities
The room was nice.... once I was moved to one with a functional shower.... and the breakfast was better than expected.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just trash
Stayed 1 night in Jan 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

We were very satisfied with our stay at Best Western Plus. The bed was comfortable, and everything was clean. The breakfast and coffee was also good.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024