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Upemba Hôtel

4.5 star property

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Photo gallery for Upemba Hôtel

Restaurant
Meeting facility
Egyptian cotton sheets, premium bedding, down duvets
Exterior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
34 Av. Mwepu, Lubumbashi, Haut-Katanga
  • Place, Lubumbashi Zoological Park
    ‪10 min walk‬
  • Place, Musée National de Lubumbashi
    ‪3 min drive‬
  • Place, Lubumbashi Golf Club
    ‪6 min drive‬
  • Airport, Lubumbashi (FBM-Lubumbashi Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets

Family Double or Twin Room

  • City view
  • 7 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, down duvets

Economy Room

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room

  • City view
  • 5 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Bathroom | Combined shower/bathtub, rainfall showerhead, hair dryer, bathrobes

Luxury Double Room

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Reception
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  • Parking included
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4.2 out of 5, Very good, 69 reviews
The price is CHF 85
includes taxes & fees
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About this property

Upemba Hôtel

2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and free airport pick-up. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar.
Upemba Hôtel offers 80 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. This individually furnished accommodation includes dining tables. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, computer monitors and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages and massages. The spa is open daily.
During your stay at Upemba Hôtel, you'll be within walking distance of Lubumbashi Zoological Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 3 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, fitness classes and Pilates classes
  • Just a 2-minute drive from Lubumbashi Zoological Park and a few minutes from Musée National de Lubumbashi
  • Free airport pick-up shuttle service
Upemba Hôtel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The luxury Upemba Hôtel also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. You'll have access to the health club at a partner property. A free shuttle from the airport to the hotel is free (available 24 hours). Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Lubumbashi hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Upemba Hôtel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • Beaux Arts architecture
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime

Check-out

Check-out before 6:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Upemba Hôtel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Upemba Hôtel Hotel
Upemba Hôtel Lubumbashi
Upemba Hôtel Hotel Lubumbashi

Upemba Hôtel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything promised, I got it on time. The room service was excellent and quick.
Stayed 15 nights in Nov 2024
Verified

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impression

It’s a good Hotel 🏨 and the most important thing that I appreciate is that the people a friendly
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Benny

Liked: Staff & service
I din’t like they policy about the free transportation (shuttle) they charge $30 to take their customers to the airport, but on Expedia the shuttle is free.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Gianni

Disliked: Staff & service, amenities, property conditions & facilities
The credit card using is limited
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Room had a lot of cockroaches
Stayed 14 nights in Apr 2024
Verified

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities
It took them 2 hours to check us in after a 22 hours flight, and telling us to pay extra because the price we booked with online was not accurate according to the receptionist the room was full of dust everywhere, the shower door wasn't working properly, and they are cockroach in the room, wifi was not working properly at all. I won't recommend this place to anyone. While booking it says it includes one way from the airport to the hotel or from the hotel to the airport. But they are not respecting what they said and accomplished them. They don't do proper maintenance at all
Stayed 17 nights in Aug 2025
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Hôtel bien situé, recommandé par l'ami congolais qui m'avait invité.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable et personnel attentionné
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Basile

Liked: Cleanliness, staff & service

C'est OK

Il y a eu quelques problèmes avec la climatisation, l'électricité. Cependant le staff a assez vite réagit et m'a mis dans une autre chambre.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

El Hadji Malick

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilettes avec une mauvaise odeur. Tâches. Wifi pas opérationnelle
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Francis

Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jean vicky

Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

arnold

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Fallone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024