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San Luca Palace Hotel

4.0 star property

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Photo gallery for San Luca Palace Hotel

Front of property
Lobby lounge
Terrace/patio
Reception
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Via San Paolino, 103, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪5 min walk‬
  • Place, Palazzo Pfanner
    ‪7 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, down duvets, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

San Luca Palace Hotel

This smoke-free hotel features a bar/lounge, a snack bar/deli and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and free use of bicycles.
San Luca Palace Hotel offers 26 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at San Luca Palace Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from Lucca Courthouse. You'll find features such as free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes complimentary bicycles
  • Steps from Lucca Courthouse and 3 minutes on foot from Walls of Lucca
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A meeting room and limo/town car service are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly San Luca Palace Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Lucca hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
San Luca Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

San Luca Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 347 out of 451 reviews
Rating 8 - Good. 84 out of 451 reviews
Rating 6 - Okay. 13 out of 451 reviews
Rating 4 - Poor. 3 out of 451 reviews
Rating 2 - Terrible. 4 out of 451 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite stay on our entire trip! Easy, safe, free parking on site. The owner was an extraordinarily friendly and helpful man. The breakfast was superb, and the area is beautiful. Will definitely be staying here again on future trips!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service
The staff were very helpful, but what really stood out was the value
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous staff and comfortable room. Could do with a kettle in the room
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kimberly Ann

Liked: Cleanliness, property conditions & facilities
Great hotel, wonderful food and nice staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, amenities
Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location; the rooms were spacious and clean and the staff friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the older historic hotel with proximity to everything and a wonderful staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely small hotel in a great location with a super breakfast buffet and very helpful staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very well located with parking for guesses
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly helpful staff, good parking
Stayed 1 night in Aug 2025
Verified

8/10 Good

James

Liked: Staff & service, property conditions & facilities
A modest older hotel in a great location and at a good price.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay. Comfortable bed and pillows, great showers and a delicious breakfast. Front desk support friendly and helpful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Neil

Liked: Amenities
Would definitely stay again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet, relaxed & comfortable. Great staff. Good variety at breakfast. Terrific location! Ride the bikes!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our week at San Luca Palace Hotel and we cannot thank the staff enough for their help and assistance with any small request. We felt so welcome and hope to return at some stage. Special thanks to the breakfast team and their wonderful coffee!!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay whilst in Lucca.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in spectacular villahermosina.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Martyn

Liked: Amenities, property conditions & facilities
Overall an excellent hotel well located with reserved parking in police car park next door hotel reception even moved my car at some point after an emergency
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
A lovely place just inside the city walls. Could do with a refresh of the decor, but otherwise, it is hard to complain about this well managed hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good at the hotel, and they had probably the best breakfast I’ve seen in Italy
Stayed 1 night in Nov 2024