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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Exterior
Food and drink
On the beach, white sand
Reception
3 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Spa

Explore the area

View in a map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪36 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Signature Level Suite

Signature Level Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Suite

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,546 reviews
Grand Palladium Jamaica Resort & Spa All Inclusive

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and a safe. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa, you'll be close to Chukka Ocean Outpost at Sandy Bay. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, a coffee shop and 7 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with deep-tissue massages at the spa
  • Amenities include a 24-hour business centre, meeting rooms and a lift
  • On-site recreation includes a gym
  • 8 minutes by car from Chukka Ocean Outpost at Sandy Bay and 11 minutes from Tryall Golf Club
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The luxury The Signature Level At Grand Palladium Lady Hamilton Resort & Spa also features a rooftop terrace, concierge services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Reviews

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 104 reviews
Rating 8 - Good. 23 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 6 out of 104 reviews

Reviews

10/10 Excellent

Chad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff were eager to help fix our reservation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the al a cartes and the buffets were wonderful. My husband loved the jerk huts. The signature lounge and the people were lovely! The beaches were awesome! People were so friendly. Cant say enough about the resort. Rooms were immaculate and so clean and attended to.
Stayed 9 nights in Jun 2025

6/10 Okay

John

Travelled with family

Sometimes Biggest is not the Best

Beaches and pool was great. Food was average. Restaurants served food far too slow. The constant weed whackers in the morning was very annoying. Suggest you get electric ones to keep the noise down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Daria

Travelled with family and small children
Disliked: Property conditions & facilities
The property is in need of renovation; food is not good. Lack of entertainment. But beaches and water are great,
Stayed 6 nights in Jun 2025

10/10 Excellent

Jared

Stayed 7 nights in Jun 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is really run down. The lobby had water leaking through the ceiling through a light fixture. Tiles are chipped throughout the property. The seating in the restaurants are filthy. Down to 2 toilets in Infinity ladies restroom. We started out in room 3212. The door/frame gapped when closed which is where I'm assuming this huge cockroach came through. It was moving so fast I initially thought it was a mouse. Had us standing on the bed screaming at 2am. We were told with Signature Level if you couldn't make app dinner reservations, the concierge had reservations spots set aside. None in app nor with concierge. So we just walked in to the steak restaurant and one or two tables being used so we were seated right away. Next we asked about the Indian restaurant. Nothing available. We walked right in to a completely empty restaurant. So was the concierge lying? App broken? All of the fun and games with the POP entertainment team during daytime are gone. The Jamaican show: trash. For a whole week we were told the hotel had no ginger to make the drink heart of Jamaica. Weird since I would think it's used in the food. In the Infinity bar area, I asked a waitress for a drink. She walked me to the bar so I could give the guys behind the bar my order and she went back to enjoying the music. Another waitress was dancing with the customers too. Need more Infinity area seats. Another roach in Signature lounge saw us off on last day. 2nd visit this year. Been coming since opened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed, with my family for a week (between May and June 2025). We selected the Signature Level for a more exclusive experience. I’m doing a 2 star since the Jamaica people was great. You do the math but here are the Pros and Cons on my vacation: Pros: Beautiful staff (People from Jamaica are awesome). Clean rooms and common areas. Beautiful beach area Clean pool and pool bar area Breakfast options and quality Activities for kids Cons: Food at a la carte restaurants not good Buffet food was acceptable but no many changes Pool/beach area closed at 6PM Lack of communication on restaurant activities by the concierges (cannot do hibachi since they never mentioned). No lobster night (keep saying “Temporary closed”). Palladium Travel Club is another timeshare sale pitch (don’t waste hours of your vacations). Rude Travel Club representative (Carlos), got loud, and unrespectful with my wife as we call out his bull… DJ only caters to a particular group, no variety whatsoever… (no salsa, no merengue, no bachata, no classics, no easy listening). No restaurant for surcharge available in property (to avoid all-inclusive options). AC is centralized controlled… although it says 21 degrees Celsius (69 F), the room never gets cold. Sofa-bed is not acceptable. Keep in mind: It rain every day after 2PM, sometimes until 10PM. Although, the weather it is not controlled by the resort, no many indoor options and once started raining, pool and beach are closed.
Stayed 6 nights in May 2025

8/10 Good

Marita, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful...service was outstanding..ali carte restaurants leave a lot to be desired...entertainment great
Stayed 4 nights in May 2025

6/10 Okay

Tamika, Winter Haven

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

STEPHEN EDWARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Jamaica and we had a wonderful time! The staff at Grand Palladium Lady Hamilton was so friendly and accommodating. We thoroughly enjoyed this vacation and will definitely return!
Stayed 4 nights in May 2025

2/10 Terrible

Elma, Madison

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
If your loved one is assaulted on the property, expect no one to do anything about it.
Stayed 4 nights in May 2025

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Carly Christina

Stayed 7 nights in May 2025

8/10 Good

Pia Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to carry our bags to the lobby no one came as scheduled upon check out, had we not decided to leave the room and carry our bags by foot we may have missed our transport service to the airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Luis Arturo Godoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Apr 2025

10/10 Excellent

Jimmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 12 days. What a wonderful time provided by these outstanding hosts. Lot of people, but the grounds are large and the service is top notch. I'd comeback again. The Signature Level is where it's at.
Stayed 12 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signature level is well worth the extra money.!!
Stayed 6 nights in Apr 2025

6/10 Okay

Hovanes

Disliked: Staff & service, property conditions & facilities
Customer service from wait staff is zero
Stayed 7 nights in Apr 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views, beach, drinks. Overall stay was fine. However my first three days were plagued with backed up bathroom. I was moved to another room and things improved tremendously afterwards. I would go back.
Stayed 5 nights in Apr 2025