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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Exterior
Indoor spa tub
Reception
Lobby
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Signature Level Villa Suite Oceanfront

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Villa Suite Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Junior Suite

7.0 out of 10
Good
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Suite

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Suite

8.0 out of 10
Very good
(5 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Junior Suite Single use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Junior Suite Single use

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Villa Suite Oceanfront Single use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Villa Suite Oceanfront Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Suite Single use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Suite Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Villa Suite Panoramic Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Villa Suite Panoramic Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Villa Suite Panoramic Ocean View Single Use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Villa Suite Panoramic Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Junior Suite Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Junior Suite Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Junior Suite Ocean View Single Use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Junior Suite Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Suite Oceanfront

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Suite Oceanfront

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Suite Oceanfront Single Use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Suite Oceanfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Catch some rays at the beach or spend the day relaxing at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and a safe. 60-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes and hairdryers.

This Lucea resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. The spa is open daily.
During your stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa, you'll be close to Chukka Ocean Outpost at Sandy Bay. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, a coffee shop and 7 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, deep-tissue massages or body treatments at the spa
  • Amenities include a 24-hour business centre, meeting rooms and a lift
  • On-site recreation includes a gym
  • 8 minutes by car from Chukka Ocean Outpost at Sandy Bay and 11 minutes from Tryall Golf Club
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The luxury The Signature Level At Grand Palladium Lady Hamilton Resort & Spa also features a rooftop terrace, concierge services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lucea resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: USD 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 157 reviews
Rating 8 - Good. 35 out of 157 reviews
Rating 6 - Okay. 17 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 9 out of 157 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Brittany Leigh

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Resort was beautiful, beaches and large pool. Check in was a disaster over 2 hrs waiting and being told I can't be helped to then be told I needed to go to a different check in for signature. Service was hit or miss, sometimes good and nice, sometimes just awful and careless. Sometimes our room was cleaned and a cute decoration, sometimes only the bed was made and garbage wasn't even changes. Food was average, was really disappointing and got food poisoning. Drinks were not the greatest either. Entertainment was good, but very basic. Nice to relax, but average at best
Stayed 7 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 6 nights in Feb 2026

10/10 Excellent

Latoya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There were some issues in the beginning of our stay like late checking in because the room wasn’t clean, no Internet, no working phone in our room but after complaining about to management they resolved the issues
Stayed 2 nights in Feb 2026

8/10 Good

Leopold

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the signature level and private beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dionne, Ellenwood

Stayed 2 nights in Feb 2026

10/10 Excellent

Mauriceo

Stayed 1 night in Feb 2026

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Everything is fantastic! The food, the staff etc and you must select the signature level. You won’t regret it!
Sunset view!
Stayed 4 nights in Feb 2026

10/10 Excellent

Niall, Wokingham

Stayed 9 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our trip! Service was fantastic, food was very good, and the resort was lovely. Definitely a good time.
Stayed 3 nights in Jan 2026

8/10 Good

Jennie

Stayed 4 nights in Jan 2026

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Despite the hurricane’s initial impact, construction activities continued unabated. During our stay, we were deprived of essential amenities such as air conditioning and cable television. Furthermore, we were deceived into attending a consultation regarding a timeshare membership. This was orchestrated by the hotel staff, who had initially invited us to a complimentary breakfast and tour of the property. However, their intentions were solely commercial, as we were being targeted for a sales pitch. Overall, the property has amazing views, but we were not aware of some hidden parts of the property until the last day. And even after complaining to multiple staff members about our issues, nothing was resolved or addressed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Darrin

Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great people!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Jin-Li

Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2025

8/10 Good

William Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed post Melissa and they were working very hard to on repairs. The Signature side was being worked on as it was hit the hardest so we were placed in a third floor ocean view room. All the restaurants were open and events were taking place at various times. We happened to be there for their champagne tree lighting ceremony and it was beautiful. We have stayed at this resort a few times now and always love it. The staff are always super friendly and accommodating. We will likely return in the future.
Stayed 6 nights in Dec 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness
Hotel was beautiful and the staff were great. Everyone was super friendly. I was confused by why I was not on the Lady Hamilton side of the resort? I was also confused how I signed up for a timeshare presentation? They usually send offers in the email/mail that offer free stays if you listen to the presentation. We were checking in and just trying to be agreeable and polite but I did not want to spend any part of my vacation listening to a timeshare unless there was a free stay involved. All we got was a discount on a massage. The spa and massage was great too!
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheran

Stayed 1 night in Dec 2025

10/10 Excellent

SHELISA, DESOTO

Liked: Cleanliness
The air went out THIS WAS BEFORE MELISSA
Stayed 6 nights in Oct 2025

10/10 Excellent

Arriette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Grand Palladium for 3 days, the service and the staffs were excellent. I had the most beautiful and spotless room at the bungalow and the view is 10/10. The staffs are very helpful and attentive. What stood was the view from the room. We stayed there as group of friends and our rooms were very close to each other. Thank you so much. That was my second there and I will definite comes back. The food made me feel like I am home. I recommend this resort 100 percent and I will be back soon.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best meal
Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Oct 2025

8/10 Good

Eddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great with a beautiful view. Any issues that came up were resolved immediately by very helpful and courteous staff. Breakfast buffet was good. Lunch and dinner buffets needed more variety, however, the A La Carte restaurants were exceptional. The spa was very peaceful and relaxing and the masseuses were amazing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
That issues with the a/c was my only issues. Took my entire stay and me leaving a day early to get some Comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Jonathan, Gering

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you read any reviews please read mine. Honestly I read all the lowest reviews after i booked this property and was nervous after and wow was i glad we didn't change our booking. First off we are from middle of nowhere western Nebraska so food choices are meat and potatoes and the best Mexican food anywhere. So food and eating in a different country always has its difficulties. We did not starve. If we didn't enjoy the restaurant we hit the buffet and were more than satisfied. We tried several places out of our comfort zone. We don't have indian or Jamaican flare in 200 miles of our house. But we tried it and came away experienced and knowing it was okay just not in our menu options going forward. Lets talk staff...we had the nicest most complementary staff experience. They were nice always asking if we were okay. Dont be a stuck up and say hello and actually treat them as a perdon and not there to wait on you without acknowledgement. Tips go a long way into better service and deep pours on drinks. We didnt pass a single employee ever that did not ask how we were. The only person we had any issue with was a waitress in the sports bar. She was rude and kept rolling her eyes at us. Never helped us no matter how long we waited. Guess what we did....went to the bartender and tipped him well in front of her and he was amazing!! Lastly upgrade when you book to signature level. Room with ocean view was insane! Well worth the extra money if you want to impress the Mrs.
Only part of the pool! Its huge
View from our bed
First sunset!
Signature level
Stayed 7 nights in Oct 2025