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San Carlo Suite

4.0 star property

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Welcome to Hotel San Carlo Suite, where a sleek entrance sets the tone for a stylish stay.
Enjoy a freshly brewed cup of coffee in the comfort of your room.
Enjoy a relaxing soak in the bathtub, accompanied by a separate toilet and ample toiletries.
Relax in a spacious room with a large bed, flat-screen TV, and desk area.
Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Nassa 52, Lugano, TICINO, 6900
  • Via Nassa
    ‪1 min walk‬
  • LAC Lugano Arte e Cultura
    ‪3 min walk‬
  • Lake Lugano
    ‪17 min walk‬
  • Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Deluxe Suite (I)

Deluxe Suite (I) | Living area | Flat-screen TV

Deluxe Suite (I)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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LUGANODANTE Boutique & Lifestyle Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (955)
The price is CHF 354
for 1 room
includes taxes & fees
27 Jul - 28 Jul
LUGANODANTE Boutique & Lifestyle Hotel

About this property

San Carlo Suite

Lakefront bed & breakfast in Lugano with a bar
A bar/lounge and free Wi-Fi in public areas are available at this smoke-free bed & breakfast.
San Carlo Suite offers 4 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Lugano bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and fridges can be requested.

During your stay at San Carlo Suite, you're just a quick walk from Via Nassa. Features include free WiFi in public areas and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a car charging station and a lift
  • Steps from Via Nassa and Chiesa di Santa Maria degli Angioli
San Carlo Suite offers its guests a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 4-star Lugano bed & breakfast is smoke free.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 35 per stay)
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Refrigerator on request

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel San Carlo]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at San Carlo Suite

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Cots (infant beds) are available for CHF 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 35 per stay (1148 ft away)
  • Crib (infant bed) fee: CHF 15 per stay
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a security system
This property does not have a front desk. Guests arriving after hours will need to go to the following location to check in: Hotel San Carlo
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Splendori Suite B&B Lugano
Splendori Suite B&B
Splendori Suite Lugano
Splendori Suite
San Carlo Suite Lugano
San Carlo Suite Bed & breakfast
San Carlo Suite Bed & breakfast Lugano

San Carlo Suite Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Unja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very personable and helpful! And the location was perfect — on a pedestrian-only street and walkable to everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect! It was close to all of the shopping, the lake, restaurants, etc. And it felt so private going up an elevator to only our suite. Loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to shopping and dining options
Stayed 4 nights in Jun 2024

10/10 Excellent

Lodovico

Liked: Cleanliness, staff & service, property conditions & facilities
Fuziah was the best
Stayed 1 night in Jun 2024

6/10 Okay

Geraldine

Travelled with partner
Liked: Amenities, property conditions & facilities
The room is nice and spacious like an apartment. Clean. The heating cannot be controlled. Which is inconvenient. First night smells cigarette probably from t ventilation ducts.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La suite 1 del San Carlo Suite es muy linda, cómoda, sin ruidos, tamaño ideal para dos personas aunque éramos tres y también estuvo bien! Muy bien ubicado, a metros del Lago Lugano y de la zona de compras. Todo un 10. La recomiendo.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel in the heart of the old town with modern finishes in the room. Great location with super friendly and helpful staff. I would definitely stay there again if I'm in Lugano.
Stayed 1 night in Jul 2022

8/10 Good

Anna L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but dark

Stayed in one of the suites which had the benefit of a small kitchenette. The location is excellent and very quiet at night. The biggest drawback was that location on 2nd floor on a relatively narro street means that practically no sunlight comes in. And the lighting in the room wasn't very good so the lasting impression is of a fairly dark room. Good for sleeping but not really a place you wanna hang out on.
Stayed 2 nights in Mar 2021

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast at Bucherer’s

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Well I can't say I'm happy. I had to cancel this trip 5 days beforehand due to family illness. OK the rules dictate I lose everything as a result. Requested some kind of goodwill credit against a future retimed trip - silence. I appreciate rules are rules but it is still painful watching my $570 go straight to the owner's bottom line.
Stayed 3 nights in Jan 2020

8/10 Good

Arvind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

andre

Disliked: Staff & service, property conditions & facilities, room comfort

The worse hotel I’ve have ever stayed!!!

This is not a 4 hotel! Nor even a bed and breakfast hotel. There is no reception. If you don’t have connectivity, you can’t check in. I’ve tried to cancel when I saw this bad hotel but it was not possible. I agree with the no show rate, but as a customer, I have the right to cancel the reservation if I am not satisfied! Francesco was so rude during the check in. Pictures show does are not the reality.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and apartament, very clean with good amenities. Alexander was always available for any information. O recomend as a very good place to stay in the heart of Lugano.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
The location was excellent, but the room was booked for three people, and was only prepared for two. The sofar bed was not made up, and there were no pillowcases for the extra bed. There were only two towels for showering in the bathroom, and many of the toiletries were only partially filled, as though the previous guest had already used some and they were not replaced. There was an odor of sewer in the bathroom as well. I recieved prompt replies when I requested help from the staff, but communication was only via messaging, and I never saw an actual staff member. The staff member who was helping me was tied up in meetings for most of the day, and was therefore only able to bring me what I needed a few hours after my initial contact.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a pleasurable stay. Extremely clean; managed very professional by Francesco and would highly recommend for business or private travelers.
Stayed 2 nights in May 2019

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a little gem of a hotel

Great location in the heart of Lugano. Francesco was a great host and made sure I was well looked after. Suite was very clean with a nice comfortable bed.
Stayed 4 nights in Mar 2019

8/10 Good

jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Muralidaran, Union city, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. It will b better if they have receptionist to guide the tourist
Stayed 3 nights in Sep 2018

2/10 Terrible

Rich

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Sweaty locked out disaster

There is zero hotel staff. All electronic check in and check out. If something goes wrong no one will come to help. You get a receipt with a scanner code on it. It took 30 sweaty minutes to get it to open and then I didnt feel confident I could get back in the room so I had to prop in open. I called the number for the hotel and no answer. I called Hotels.com and they couldnt get a hold of anyone either. So they gave me a voucher for the next night because I couldnt stay there anymore. Oh yeah..just to add salt on the wound the air conditioning didn't work either.
Stayed 2 nights in Aug 2018

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service

Avoid This Facility

Potential guests should understand the suites are not staffed, i.e. there is no front desk. Geared to travelers with a cell phone. If you are from the U.S. and do not have an active cell phone, you are at a disadvantage. For a "luxury" suite here were the negatives: room is small and dark with inadequate lighting; there is a small kitchenette but no silverware; the stopper in the sink was broken; no creamer for the coffee no spare toilet tissue (the small "end of roll" left in the room ran out, but fortunately there is a COOP down the street so we could buy a replacement); not facial tissue; and, the topper, WiFi did not work (tried four devices standing under the WiFi device in the hall but none would connect). In addition, the "free breakfast" is a coupon for a cafe down the street. The breakfast as a croissant, two pieces of store bought white toast, one pad of butter and a cup of coffee. Finally, in an email, the "manager" of the suite directed me to the Lac Parking Silo and told me to give the attendant my name and my Splendori confirmation number. Problem: there is no attendant; it is a fully automated City garage. Charge for the night - 42 Swiss Francs. Positives - located one block from the lake with plenty of shops and restaurants. Also the A/C worked well.
Stayed 1 night in Sep 2018

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Digital checkin not easy

Self check in was difficult to process because hotel.com did not have reservation number needed to enter the online form. Called owner/manager and he tried to talk us through but language/accent was hard to understand over phone. Internet service was not operating our entire stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Kamen

Nice flat, close to the lake

Nice flat, close to the lake
Stayed 1 night in Aug 2018

10/10 Excellent

Angela, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, modern space. Self-explanatory check-in via kiosk.
Stayed 1 night in Aug 2018