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Cuncyue Hot Spring Resort

4.0 star property

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Photo gallery for Cuncyue Hot Spring Resort

Hot springs
Restaurant
Outdoor pool
Panoramic Twin Room, 2 Queen Beds, Accessible | View from room
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.190, Zhandong Rd., Luodong, Yilan County, 26550
  • Place, Luodong Night Market
    ‪7 min walk‬
  • Place, Luodong Forestry Culture Park
    ‪10 min walk‬
  • Place, Yilan Tourism Factory
    ‪10 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪115 min drive‬

Room options

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down duvets, minibar, in-room safe

Elite Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down duvets, minibar, in-room safe

Classic Twin Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Imperial Corner Room

Imperial Corner Room | Premium bedding, down duvets, minibar, in-room safe

Imperial Corner Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • City view
  • 265 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, down duvets, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Panoramic Twin Room, 2 Queen Beds, Accessible

Panoramic Twin Room, 2 Queen Beds, Accessible | Premium bedding, down duvets, minibar, in-room safe

Panoramic Twin Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for IMPERIAL VIEW ROOM

Premium bedding, down duvets, minibar, in-room safe

IMPERIAL VIEW ROOM

  • Sleeps 4
  • Free Wi-Fi

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About this property

Cuncyue Hot Spring Resort

Along with 5 restaurants, this smoke-free resort has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a complimentary children's club and a business centre.
Cuncyue Hot Spring Resort offers 453 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, bathrobes and slippers.

This Luodong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs open between 7:00 AM and 10:00 PM.
Our customers tell us that they enjoy the overall property condition at Cuncyue Hot Spring Resort. During your stay, you're just a quick walk from Luodong Night Market. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, bicycles to rent and a playground
  • Within a 15-minute walk of Luodong Night Market and Luodong Forestry Culture Park
Cuncyue Hot Spring Resort offers its guests hot springs, an outdoor pool, and a children's pool. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 3897 square feet (362 square metres) and includes a conference centre. A terrace, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Cuncyue Hot Spring Resort. Self parking is free.

This 4-star Luodong resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 12:30 PM.
Cuncyue Hot Spring Resort has 5 restaurants on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 12:30 PM for a fee: TWD 770 for adults and TWD 385 for children
  • 5 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hot spring
  • Outdoor pool
  • Playground

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,897 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 42 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 770 for adults and from TWD 385 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Luodong
Cuncyue Hot Spring
Cuncyue Hot Spring
Cuncyue Hot Spring Resort Resort
Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Resort Resort Luodong

Cuncyue Hot Spring Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 275 out of 594 reviews
Rating 8 - Good. 184 out of 594 reviews
Rating 6 - Okay. 82 out of 594 reviews
Rating 4 - Poor. 30 out of 594 reviews
Rating 2 - Terrible. 23 out of 594 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is excellent
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was really comfortable. Staff were helpful and friendly.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Kwok Wai Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staffs were friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing views
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tzu Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Pretty good hotel and nice/friendly services
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chun-Hung

Liked: Cleanliness, staff & service, property conditions & facilities
The spa facilities on the 5th floor is excellent. Not crowded at all and plenty of space.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, spacious rooms, 2 hot spring tubs in the room are very nice! The only disadvantage was the railway right by the hotel, we can hear the alarm and the train clearly in the rooms.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rolhensha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, they sincerely wanted us to enjoy our stay here, both the front desk, and 1F restaurant for breakfast. The bedding was very comfortable. The breakfast buffet had a great variety and quality. The massage in the hotel was phenomenal!! We stayed for one night, and went back again to stay another night the next week. Definitely will go back, and strongly recommended!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Wen-Ta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has four soaking pools for women's hot spring sauna, clean and quite big! May enjoy buffet breakfast until 2pm, so can make it a brunch( however most dishes a lukewarm, cutting down the taste!). Room size decent also with two hot spring soaking tubs.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Siew Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was included in this property in the property's basement. Staff were really pushy about leaving google reviews on their service with their name. Room was very spacious with a patio. Bed was really comfortable and breakfast selection is a lottttt.
Verified

8/10 Good

Ophelia

Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed there for 4 days 3 nights and i can say that their service is good. The breakfast buffet has a wide variety of selection from porridge pancakes noodles. Our family of 6 (3 adults 3 children) stay in a room and it has decent space to open 4 luggages. They have a balcony, 2 spring bathtub but I find the bathtub a little dirty as we can see black stuff at the bottom of the tub when filled.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

David

Disliked: Staff & service

Nice hotel but service could be better.

We waited more than a half-hour to check in. Although the room appeared great at first glance, the tiny details were neglected. For $6800 per night, I would anticipate getting better quality.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities
有禮貌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lina Lin

Liked: Cleanliness, staff & service, amenities
客房很乾凈, 服務人員都非常親切. 餐廳菜餚也很棒！ 厨師很盡心！
Stayed 1 night in Oct 2025
Verified

8/10 Good

LING FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐餐廳人員很熱情 但是星空酒吧什麼都要自己來！有低消又不便宜還要自己服務如自己喝水自己到、拿盤子等， 服務不像酒吧的水準
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SHIH-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的體驗
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Yunyun

Disliked: Cleanliness, property conditions & facilities, room comfort
櫃檯專業度非常低 沒有行李的服務，即使看到需要幫忙也不會有人來幫你 按了打掃燈結果沒有來打掃，打去櫃檯說人太多了所以沒有幫我們打掃，還說我們沒有掛牌，重點沒有人跟我們說要掛牌！ 目前覺得只有餐廳服務人員「陳冠霖」是服務最好的 退房的時候還說找不到我的單要我等，整個專業度極差
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Yichin

Disliked: Staff & service, property conditions & facilities, room comfort

不推薦入住

整體住宿體驗令人失望。 房價偏高，但服務與設施不符合期待：房間隔音差、早餐表面上看似選擇很多，實際上只是同樣的食材重複擺放，品質不佳。 頂樓夜景酒吧雖然氛圍不錯，但居然沒有提供任何防蚊措施。 以這樣的價格來說，不會再考慮回訪。
Stayed 1 night in Aug 2025
Verified

8/10 Good

MingHan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
羅東市區很顯眼的飯店，外表看起來是新的，但是內部設施卻略有舊損的感覺；人員服務熱情，對小朋友也親切；房內空間足夠，廁所部分很大，有2個泡澡溫泉池；早餐時間到1300，可以退房後當午餐吃，餐點內容就比較一般；飯店位置走到夜市大約10分鐘，還算方便的地方，聽得到火車走鐵軌的聲音。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

HSU CHENG

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

春假家族三間房間住宿體驗

飯店的隔音真的很差，火車經過的聲音讓我們無法安穩入睡。 五樓溫泉服務人員的態度不好，感覺非常不耐煩，我們第一次入住對進入會館的流程不是這麼熟悉，我們詢問毛巾怎麼沒給的時候還不耐煩的回答我們自己先離開他東西都拿出來了。春假近兩萬元的價位，可以有更更好的選擇。 但餐廳的服務人員態度非常好，也樂意幫我們解決問題。值得嘉許。
Stayed 1 night in Apr 2025
Verified

8/10 Good

慈頴

Liked: Staff & service, property conditions & facilities
服務人員優秀
Stayed 1 night in Apr 2025
Verified

8/10 Good

SHUFEN

Liked: Cleanliness, property conditions & facilities, room comfort
整體飯店設施很不錯，溫泉也非常棒，唯一晚餐的新鮮度可再加強！
Stayed 1 night in Mar 2025
Verified

8/10 Good

Yutsung

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
房間地板有吃剩的食物
Stayed 1 night in Feb 2025