4/10 Poor
John
Travelled with family
17 Sept 2025
Disliked: Cleanliness, property conditions & facilities
We had a great welcome from the young lady that was at the front desk and no problems checking in. We were sent to our room and the room was dark all curtains closed and no air on. It was stuffy and hot. The first thing was the bathroom light was all messed up and the light very dim, so dim that you could not see the toilet and had to leave the door open to use the bathroom. My husband went to the front desk and the young lady apologized and offered to move us across the hall. We packed up and moved and the room was better but not much. Since the room had a kitchen we decided would be a great since our two like to have food that is hot, so we got the dish tote and of course then stove burners would not heat up. They really need to clean that stove and get it fixed. The microwave worked, but we had no plug to keep water in the sink to wash the dishes we would use. That evening I went to the bathroom to give our 6 year old a bath and there was no plug for the tub and the tub looked dirty with chips in it. The exhaust fan was very loud as well. The beds had to be full size and not very comfortable . We had requested queen size not full. Fortunately we made it work for the two nights we reserved, but know when we return to this area, we will not book at this hotel again. Really needs to be updated and cleaned up and maybe that would help. Plus make sure the lights , stove etc work so your clients can utilize those so not have to eat out all meals. Thank you
John
Stayed 2 nights in Sep 2025
