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Mercure Lyon Genas Eurexpo

4.0 star property

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Photo gallery for Mercure Lyon Genas Eurexpo

Exterior
Garden
1 bedroom, free minibar, in-room safe, blackout curtains
Meeting facility
Lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
36 Rue Antoine Pinay, Genas, Rhone, 69742
  • Place, Genas Karting
    ‪4 min drive‬
  • Place, Genas Bowling
    ‪4 min drive‬
  • Place, K1 Speed Lyon
    ‪4 min drive‬
  • Airport, Lyon (LYS-Saint-Exupery)
    ‪15 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, free minibar, in-room safe, blackout curtains

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed

1 bedroom, free minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

1 bedroom, free minibar, in-room safe, blackout curtains

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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The price is CHF 84
includes taxes & fees
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About this property

Mercure Lyon Genas Eurexpo

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free wired Internet in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site. Housekeeping is available on request.
Mercure Lyon Genas Eurexpo offers 84 accommodations with free minibar items and minibars. LED televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Lyon Genas Eurexpo, you'll be within walking distance of Genas Karting. You'll find features such as free self-parking and free wired Internet, plus a restaurant.
  • Free wired Internet
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at COTé le restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Eurexpo Lyon and 7 minutes from Groupama Stadium
  • Pets welcome for a fee
Mercure Lyon Genas Eurexpo offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A library, a terrace, and a garden are also featured at Mercure Lyon Genas Eurexpo. Self parking is free.

This 4-star Genas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 11:00 AM.
COTé le restaurant – Overlooking the garden, this restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COTé le restaurant

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 753 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ambassadeur Genas
Ambassadeur Hotel Genas
Mercure Lyon Genas Eurexpo Opening July 2017 Hotel
Mercure Lyon Opening July 2017 Hotel
Mercure Lyon Genas Eurexpo Opening July 2017
Mercure Lyon Opening July 2017
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Eurexpo Hotel
Mercure Lyon Eurexpo
Mercure Lyon Genas Eurexpo (Opening July 2017)
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Genas Eurexpo Genas
Mercure Lyon Genas Eurexpo Hotel Genas

Mercure Lyon Genas Eurexpo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 267 reviews
Rating 8 - Good. 103 out of 267 reviews
Rating 6 - Okay. 36 out of 267 reviews
Rating 4 - Poor. 13 out of 267 reviews
Rating 2 - Terrible. 6 out of 267 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kit Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lovely place.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite efficient stsff,very clean, nice bed, spacious room.
Stayed 1 night in Sep 2022
Verified

8/10 Good

makombo

Liked: Amenities, property conditions & facilities
Nice at the reception
Stayed 1 night in Jul 2024
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel acceuillant et serviable.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for travellers

The hotel is a good choice for travellers. We first got a room that previously has been a smoking room and despite a long time ago and good cleaning the room was not satisfying for us not being smokers. But the reception was very helpful and we got a new room to our satisfaction. They have a safe parking outside and close the gates during the night. Fresh and clean hotel that served a good breakfast before we hit the road again. Recommended.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

It was ok. Gym wasn’t up to much. Old equipment. Hotel was ok and free parking was good as not many hotels do that
Stayed 2 nights in Jun 2024
Verified

8/10 Good

kathleen

Liked: Cleanliness, staff & service
Our room was way too hot. No AC. 2 floor fans which shut off after 1.5 hours. We could open a window, but didn't help. The restaurant was excellent!
Stayed 1 night in Oct 2022
Verified

6/10 Okay

christopher

Liked: Cleanliness
Hotel was fine, that's about all I can say not 4 star for sure, more like 3. Poor restaurant choices for breakfast. Room carpet dirty, pillows smelt as though pillow cases hadn't been washed in months. Location very convenient to motorway. Outside is a little run down. Staff English is minimal which for a hotel I found very strange. Not worth the money paid. Not terrible but not great.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Shanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
He lights in the room did not work and thr hotel was sold out so no room to switch to:(
Stayed 1 night in Jun 2024
Verified

8/10 Good

Steen

Disliked: Cleanliness, staff & service, property conditions & facilities
Slidt
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Thomas

Hotel tres bien dzns l ensemble mais les chambres malgre quelles soient spacieuse demainnun rafraichissement
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheikh

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Dec 2025
Verified

8/10 Good

Magali

Liked: Staff & service, property conditions & facilities, room comfort
Chambre propre (attention aux joints dans la baignoire), personnel sympathique
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Gwladys

Liked: Cleanliness, staff & service, amenities
Très grand hôtel, très bon accueil. Par contre très bruyant et le parking pas très pratique
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle terrasse extérieure, petite piscine pour se détendre
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Denis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Des défauts majeurs

J’avais réservé une chambre avec un lit double et il m’a été attribué une avec 2 lits simples. Demande faite à la réception où il m’a été dit qu’il n’y en avait plus de disponibles. Mais qu’elle ne fut pas ma surprise en entrant dans la salle de bain de voir que la douche avait été utilisée (sol mouillé) et qu’était resté accroché au porte serviette un slip d’homme visiblement porté !!! Inadmissible pour un établissement de ce rang ! Réception prévenue quelqu’un est venu récupérer l’objet en question… et voilà. De plus, malgré le nombre conséquant de chambres, il n’y a qu’une seule machine à café au petit déjeuner, ce qui crée une obligation d’attente. Enfin, 2 bornes de recharge pour voitures électriques sont disponibles mais ne fonctionnent pas : impossible recharger ma voiture. Ceci dit et ces inconvénients passes, le personnel est accueillant, serviable et disponible ce qui est un bon point.,
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Clarisse

Liked: Amenities, property conditions & facilities
Hôtel très propre, chambres grandes, hall d’hôtel agréable et bon accueil à la réception.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeur sûre.

Une valeur sûre sur Genas, bien mieux que les hôtels environnants. Toujours compréhensifs si imprévus. Personnel toujours souriant et avenant. ++
Stayed 1 night in May 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court séjour au Mercure

Hôtel sympa et accueillant (intérieurement). Chambre confortable et bien insonorisée. La vue sur la terrasse laisse cependant à désirer avec un monticule de tables et de chaises qui ne reflète guère que nous sommes dans cette catégorie d’hôtel !
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Samir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Séjour très moyen et pas digne d un 4 étoiles

Un système de chauffage que j ai mis à l arrêt avec le boîtier prévu dans la chambre mais qui a continué de tourner toute la nuit => bruit inutile Pompe flacon gel douche inutilisable => galère pour prendre la douche La peinture dans les WC complètement prise par l humidité et donc a refaire Enfin loin des standards d un 4 étoiles !!!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel propre et bien équipé..
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour. Personnel accueillant et sympathique. Hôtel agréable. Je recommande.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Jose

Disliked: Amenities, property conditions & facilities
No atienden reclamaciones. La calefacción no funciona en la habitación y después de dos reclamaciones y confirmado que pasarían a revisar, nadie apareció.
Stayed 1 night in Mar 2023