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Hatun Samay

3.5 star property

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Free daily buffet breakfast
Double Room, 1 Queen Bed | In-room safe, desk, blackout curtains, free WiFi
Front of property – evening/night
Point of interest
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Qori Wakanki 401,Barrio las Orquideas, Aguas Calientes, Machu picchu, Machu Picchu, 8681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪5 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪10 min walk‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, desk, blackout curtains, free WiFi

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, free WiFi

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | In-room safe, desk, blackout curtains, free WiFi

Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

Family Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hatun Samay

Hotel with a restaurant, near Aguas Calientes Hot Springs
A restaurant, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hatun Samay offers 24 accommodations with a safe and a hairdryer. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and complimentary toiletries.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hatun Samay, you're just a quick walk from Historic Sanctuary of Machu Picchu. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 0.5 mi (0.9 km) from Aguas Calientes Hot Springs and 2.4 mi (3.9 km) from Temple of the Sun
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hatun Samay.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 4:30 AM to 8 AM.
Hatun Samay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 4:30 AM to 8 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hatun Samay

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Desk
  • Dryer
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hatun Samay Hotel Machu Picchu
Hatun Samay Hotel
Hatun Samay Machu Picchu
Hatun Samay Hotel
Hatun Samay Machu Picchu
Hatun Samay Hotel Machu Picchu

Hatun Samay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine, However, communication was difficult. I was managing a large group- I called and emailed several times with no response. Sadly, that impacted my impression of the hotel. I did receive an apology on site.
Stayed 1 night in May 2019

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, room comfort
The staff was great! Our room was right off the train station which was difficult for me so it was changed immediately. The room was clean, spacious, and comfortable. The only issue is noise. You can hear everything. Unfortunately the neighbour beside the hotel decided to Crank their music from 3:30am onwards one night. No one slept that night. Thank-you Estephanie and Jose! You were fantastic😊
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Awesome treatment. Front desk personnel were very nice.
Stayed 1 night in Feb 2019

6/10 Okay

Victor

Liked: Staff & service, room comfort
Clean room, internet weak, breakfast was good
Stayed 2 nights in Dec 2018

8/10 Good

Alex, Melbourne, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the town making it convenient for shopping and dining.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Cecília

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Fabio

Liked: Cleanliness, staff & service, room comfort
A internet não funcionava
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zwar nur zwei Nächte im Hotel, aber ich kann nur Gutes berichten. Die Ausstattung, die Sauberkeit, die Lage im Zentrum waren Top, negativ kann man nur die Nähe zur Bahn auslegen, da aber die Bahn nachts nicht und überhaupt relativ selten fährt, war Das kein spürbarer Nachteil. Das zugehörige Frühstück war sehr gut und ausgiebig.
Stayed 2 nights in Aug 2019

6/10 Okay

Simona

Liked: Cleanliness
Stayed 1 night in May 2019