Convenient to be right downtown, though the urban setting not for all. Place pretty much as advertised. But two problems: only one key, though there is a lockbox workaround. Bigger issue was extremely loud music bumping from club downstairs Sat night until close to 3 am. Other nights were fine but that was rough.
Overall the place was perfect for the stay however a few things of note would help improve the experience:
The listing did not clarify the parking options
The Check-in communication was very lacking
The Check-in procedure is not intuituve
Fix those few items and place is close to perfect.
Hate to have to leave this review, but I had a very bad experience that some of you all should be warned about.
I usually do not bring up the little things, but I will because I had a situation where my work asked me to extend my stay. I msged for an extension of 2 nights not more than 10 minutes passed and I canceled this. Come to find out I was charged anyways and they would not give me a refund. $300 dollars.
Not only will I never be staying here again because of this and I was planning to stay here when I was I will be telling EVERYONE to do the same.
Now letâs talk about
The apartment was great, good location and within walking distance to everything we wanted to do. I had trouble getting into the apartment and the customer service person was super helpful and quickly resolved my problem. The only issue was the bar on the bottom floor- street level. The noise was an issue and kept us up well past midnight due to the booming music. We were provided ear plugs for both rooms. The apartment is on the third floor and our floors still vibrated. Overall a good experience but be aware of the noise, at least on weekends.