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Grand Hotel Madaba

4.0 star property
VIP Access

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Photo gallery for Grand Hotel Madaba

Outdoor pool
Reception
Terrace/patio
Junior Studio Suite, Pool View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Aisha Um Al Mumeneen Street, Madaba, 882-17110
  • Place, Basilica of Saint George
    ‪12 min walk‬
  • Place, Madaba Mosaic Map
    ‪12 min walk‬
  • Place, Madaba Archaeological Park
    ‪15 min walk‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Junior Studio Suite, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About this property

Grand Hotel Madaba

Family-friendly hotel with free breakfast and bars/lounges
This hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site.
Grand Hotel Madaba offers 81 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Madaba. During your stay, you'll be within walking distance of Basilica of Saint George. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Basilica of Saint George and Madaba Mosaic Map
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 968 square feet (90 square metres) and includes a conference centre. An outdoor pool, a library, and a terrace are also featured at the family-friendly Grand Hotel Madaba. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madaba hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (968 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: JOD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for JOD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 20 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: JOD 15 (subject to availability)
  • Crib (infant bed) fee: JOD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Hotel Madaba offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Grand Hotel Madaba
Best Western Grand Madaba
Grand Hotel Madaba
Grand Madaba

Grand Hotel Madaba Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 116 reviews
Rating 8 - Good. 28 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 11 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent value for money and the bedroom spacious and comfortable. Super comfortable beds. Easy to walk into the busier part of town. Breakfast was good and the pool looked great, although we did not have time to enjoy that! Great for a short stay over when touring in Jordan
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Much better than the hustle and bustle of Amman, and cheaper. Very family oriented and kind staff. Very attentive and helpful. Breakfast is always good, compared to others in this category. Lots of restaurants and sites within walking distance.
Stayed 1 night in Sep 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Chai Peng

Liked: Cleanliness, staff & service, room comfort
Nice, clean and comfortable room. Half hour drive from airport. Check in/out was quick and breakfast was wonderful.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 8 nights in Aug 2025

8/10 Good

Abu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The only thing is the availability of hot water. Not always available
Stayed 3 nights in Jul 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with top notch service! They have amazing breakfast and very nice pool! Everyone was very friendly to us and they helped us with anything we needed throughout our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Coltrane

Great place, nice area for US travelers
Stayed 1 night in Jun 2025

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The word grand has never been more misused

We were so disappointed with our stay at this hotel. It was extremely tired and needed a very deep clean. The bed was very uncomfortable. We did not use the shower as it was unclean. We asked why the smoke detector has been covered and we were told the filter would enable more smoke to reach the detector… we checked out as soon as we could the next morning. It was not clean and we felt very uneasy in the local area.
Stayed 1 night in Jun 2025

10/10 Excellent

Ikram, Slough

Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Grand Hotel Madaba. It was a perfect base for the two nights we stayed for our visit to Petra and the Dead Sea. Room was very spacious with a beautiful balcony. We will definitely be back!
Stayed 2 nights in May 2025

4/10 Poor

Alisdair

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Stayed 1 night in May 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great experience at this hotel. I recommend it.
Stayed 5 nights in May 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay
Stayed 1 night in May 2025

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel - Would Recommend
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nadhya

Liked: Cleanliness, staff & service
Staff was very diligent, clean areas. Air conditioning not so good.
Stayed 1 night in May 2025

8/10 Good

Mohammed Nazmul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Leven

Very clean nice people good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At one time this Hotel was the Cats...even in today standard well worth the money with excellent breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chaundra

Stayed 2 nights in Apr 2025

10/10 Excellent

JAMAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JENNIFFER

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing. The staff was friendly and attentive, from the moment we arrived, the service was exceptional. The staff is very friendly and always willing to help with any request, such as for tour requests or car service actually was with Talfeeq, he was a good tour guide for the city. The rooms were clean and comfortable. Delicious breakfast and very varied with options for all tastes. The hotel was a perfect location to explore the area of Madaba.
Stayed 3 nights in Mar 2025