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Hotel Caravelas

4.0 star property

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Photo gallery for Hotel Caravelas

Outdoor pool, pool loungers
Interior
Breakfast buffet
Exterior
Standard Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
Rua Conselheiro Terra Pinheiro, 3, Madalena, 9950-329
  • Place, Pico Island Vineyard Culture
    ‪4 min drive‬
  • Place, Gruta das Torres
    ‪8 min drive‬
  • Place, Horta Harbour
    ‪55 min drive‬
  • Airport, Pico Island (PIX)
    ‪11 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Caravelas

Beach fun in outdoor pool, near Museu do Vinho
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a meeting room and dry cleaning. Limited housekeeping is available.
Hotel Caravelas offers 137 accommodations with minibars and a safe. Rooms open to furnished balconies. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Hotel Caravelas. During your stay, you'll be within walking distance of Museu do Vinho. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by foot from Museu do Vinho and a 4-minute drive from Pico Island Vineyard Culture
  • Airport and local-area shuttle service available for a fee
Hotel Caravelas offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available on request) and an area shuttle are available for a fee. A library, a terrace, and an arcade/games room are also featured at the business-friendly Hotel Caravelas. Limited free parking is available on a first-come, first-served basis.

This 4-star Madalena hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person
  • Crib (infant bed) fee: EUR 35.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Caravelas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Caravelas Madalena
Hotel Caravelas
Hotel Caravelas Madalena
Hotel Caravelas Pico/Madalena
Hotel Caravelas Hotel
Hotel Caravelas Madalena
Hotel Caravelas Hotel Madalena

Hotel Caravelas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 213 reviews
Rating 8 - Good. 91 out of 213 reviews
Rating 6 - Okay. 42 out of 213 reviews
Rating 4 - Poor. 11 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Blake

Liked: Staff & service
It was a bit run down and unkept
Stayed 4 nights in Jun 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel.

Our room and bathroom were very good, with large comfortable bed, excellent bedding and towels and very clean. The breakfast buffet was good and opened at 7.00, allowing time to start activities early. Our only disappointment was that we arrived at 10.00 on the ferry from Horta and, whilst knowing that check in was not officially until 4pm did hope to get in the room before we did at 3pm.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hugo

Stayed 1 night in Jun 2025

6/10 Okay

Patrick

Liked: Cleanliness

Good location, basic room and terrible view

Good location, basic room and terrible car park view
Stayed 1 night in May 2025

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff, Miguel was particularly helpful. Comfortable room with good breakfast. Complimentary tea was available in the Reception area during our stay, which was much appreciated. Walking distance from shops. Parking can be a bit tricky, but perhaps they have additional spaces we were not aware of
Stayed 2 nights in Mar 2025

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location.
Stayed 2 nights in Sep 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Better then I expected, A welcomed surprise
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Disliked: Staff & service, amenities, property conditions & facilities
Staff always seem to be irritated. They are not helpful. The beds are hard as a plank of wood. Furnishings are very dated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way better than expected

Wow, this hotel has some of of the best hotel staff I have experienced (the bartender was a bit maudlin for 11pm on a Saturday), amazing location, great pool and lots of breakfast. My air conditioner was leaking - they came and fixed it and even left me an extra large towel if it acted up.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Property conditions & facilities

Great choice in Pico

The staff here are excellent. Good breakfast. Great view.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Charna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing for me I didn't like was the mattress was very hard. I would stay there again, perfect location, great staff and breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Property conditions & facilities

Lovely hotel on Pico island

Lovely hotel on Pico island great breakfast included. Beds are on the firmer side and parking might be a bit of a challenge in peak times but would stay again for sure. Pool area looked great too.
Front entrance
Pool area
Stayed 2 nights in Feb 2024

2/10 Terrible

Cheryl, Ottawa

Stayed 2 nights in Jan 2024

6/10 Okay

CARMEN DOLORES, TAIPA

Travelled with family
Disliked: Property conditions & facilities
Old accommodation
Stayed 1 night in Sep 2023

8/10 Good

peter

Stayed 2 nights in Jun 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Nice and clean but a little dated
Stayed 2 nights in Mar 2023

8/10 Good

minja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location they forgot of reserved transfer from AP to hotel
Stayed 4 nights in Sep 2022

2/10 Terrible

Janette

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The most depressing hotel we have experienced. The hotel staff was unresponsive, excluding the maids. The beds are extremely hard and like sleeping on a rock. The breakfast was simply unedidble.
Stayed 4 nights in Aug 2022

8/10 Good

nicholas

Liked: Cleanliness, staff & service
very nice hotel. good service and pleasant staff. bar was nice too
Stayed 1 night in Aug 2022