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DoubleTree By Hilton Madinah Gate

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Photo gallery for DoubleTree By Hilton Madinah Gate

Bar (on property)
Exterior
Meeting facility
Restaurant
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
7965 King Abdul Aziz Rd, 3334 Al Hadra Dist, Madinah, 42368
  • Place, Dar Al Madinah Museum
    ‪3 min drive‬
  • Place, Quba Mosque
    ‪9 min drive‬
  • Place, Prophet's Mosque
    ‪11 min drive‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms (Connecting Rooms)

In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 King Bed, Connecting Rooms (Connecting Rooms)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed, Connecting Rooms

In-room safe, desk, laptop workspace, blackout curtains

Family Suite, 1 King Bed, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree By Hilton Madinah Gate

This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
DoubleTree By Hilton Madinah Gate offers 325 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at DoubleTree By Hilton Madinah Gate, you'll be connected to a shopping centre and close to Dar Al Madinah Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Prophet's Mosque and 7 minutes from Al-Rashid Mega Mall
There are 3 restaurants on site. Public spaces have free WiFi. A 24-hour business centre and 3 meeting rooms are available. The business-friendly DoubleTree By Hilton Madinah Gate also features a 24-hour fitness centre, concierge services, and laundry facilities. Free self parking is available.

This Madinah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
DoubleTree By Hilton Madinah Gate has 3 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; SAR 86.25 for adults and SAR 46 for children
  • 3 restaurants

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (66 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
During Ramadan, guests booked in a breakfast included rate plan may choose sahur (pre-dawn meal) instead of breakfast and guests booked in a dinner included plan may choose iftar (evening meal) instead of dinner.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree By Hilton Madinah Gate

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 86.25 for adults and from SAR 46 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
This property provides shuttle bus service to and from The Prophet’s Mosque (Al-Masjid An-Nabawi).
Property Registration Number 10011064

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

DoubleTree By Hilton Madinah Gate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Shafqat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent location 👌 only downfall is for Muslims the boundaries of hotel is out of haram.
Stayed 7 nights in Mar 2026

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marwan the hotel restaurant manager was amazing and treated me like family. Fresh healthy food! Hotel is very clean and smells nice!
Stayed 17 nights in Feb 2026

10/10 Excellent

Uzma

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 3 nights in Feb 2026

6/10 Okay

Mohammed Ahmed, Germantown

Stayed 2 nights in Feb 2026

10/10 Excellent

salim

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms staff and amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Abdullah Ayyub, Bridgetown

Feels very modern. It is considered out of the haram area so if you prioritize being in
Stayed 2 nights in Jan 2026

10/10 Excellent

Fiaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room and bathroom. Great service to the Haram by bus. Breakfast was excellent!
Stayed 1 night in Jan 2026

4/10 Poor

CHOUDHRY M U

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast and dinner were very poor. Although food was available, the quality was extremely disappointing. This is something you can only truly understand after staying here. Additionally, music plays throughout the hotel, which makes it unsuitable for guests visiting Madinah primarily for Masjid Nabawi and a peaceful environment
Stayed 3 nights in Jan 2026

10/10 Excellent

Khaled

Liked: Cleanliness, amenities, property conditions & facilities
An excellent stay from start to finish. The hospitality was outstanding, the facilities and rooms were spotless, and the staff were incredibly friendly, professional, and always ready to help. Truly made us feel welcome. Highly recommended!
Stayed 3 nights in Jan 2026

10/10 Excellent

Aicha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very good worker, all of them friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Talha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good new hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Noman, Macon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Good size rooms and efficient staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hassen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hôtel très propre
Stayed 3 nights in Jan 2026

10/10 Excellent

Mehdi, Houston

Stayed 1 night in Jan 2026

6/10 Okay

Babar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel breakfast limited options compared to other 5 star hotels
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities
Clean rooms, reliable and helpful staff, great amenities and servicing !!!!
Stayed 4 nights in Jan 2026

2/10 Terrible

Yasir

Liked: Cleanliness
Poor shower pressure , very very slow Music in restaurant and lifts / corridors despite holy land Requested reception to buy or give me a gift a prayer mat which was in the room , request was never considered Young lads on the reception, not mature or professional staff to deal with problems I wasn’t recognised hilton honours a gold member myself was diamond member before Poor management skills , needs supervision if to run Hilton hotel chains , requires professionalism
Stayed 7 nights in Dec 2025

10/10 Excellent

Mainul

Stayed 1 night in Jan 2026

10/10 Excellent

Jaffar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 3 nights in Dec 2025

10/10 Excellent

Javed

Stayed 1 night in Dec 2025

8/10 Good

Javed

Liked: Cleanliness, amenities
Good and clean room. Excellent restaurant service
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Clean and comfortable
Stayed 1 night in Dec 2025

8/10 Good

Abiti

Liked: Cleanliness, amenities, property conditions & facilities
The bathroom having smell unless it was good
Stayed 2 nights in Dec 2025

8/10 Good

Adel

Liked: Cleanliness, property conditions & facilities, room comfort
Brand new hotel Premium location at the tran station Just need to ne more active with housekeeping requests
Stayed 2 nights in Dec 2025

8/10 Good

sager

Stayed 2 nights in Dec 2025