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Comfort Inn & Suites Madison - Airport

2.5 star property

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Photo gallery for Comfort Inn & Suites Madison - Airport

Indoor pool
Lobby sitting area
Premium bedding, desk, laptop workspace, blackout curtains
Room amenity
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
4822 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪9 min walk‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Camp Randall Stadium
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(46 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(57 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn & Suites Madison - Airport

Pet-friendly hotel connected to the convention centre in Madison with free breakfast
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free shopping centre shuttle. Additionally, a 24-hour business centre, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn & Suites Madison - Airport gets good marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of East Towne Mall. You'll find features such as free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from East Towne Mall and 11 minutes from Ho-Chunk Gaming Madison
  • Free shopping centre shuttle service
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Madison - Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3595 square feet (334 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Madison - Airport. An area shuttle within 2 miles and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 miles
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,595 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (192 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Madison - Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.

We should mention

  • Pool access available from 7:00 AM to 11:00 AM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Comfort Inn & Suites Madison - Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 192 out of 1005 reviews
Rating 4 - Poor. 129 out of 1005 reviews
Rating 2 - Terrible. 95 out of 1005 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Carolina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Sherry

Travelled with family
Disliked: Cleanliness
The room was very dirty and the property had a bad smell. Do not recommend.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Property conditions & facilities, room comfort

Will not stay again.

Run down. Our first floor window would not shut and was open to parking lot. Very expensive for what we got.
Stayed 2 nights in May 2025

8/10 Good

Samuel

Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, breakfast was good. Cleanliness could be improved, especially in the bathrooms and the pool wall needs to be cleaned.
Stayed 1 night in May 2025

10/10 Excellent

Saheed

Stayed 1 night in May 2025

4/10 Poor

Libby

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unwilling to Issue a Refund, Rooms not Clean

I had booked 5 rooms for 2 nights and for 4 of the rooms I needed to change it to 1 night. They refused saying I would need to cancel the whole reservation and rebook. I had booked the rooms in Aug 2024 for the stay in May 2025 so I got the rooms at a reasonable rate. If I rebooked, the rooms would have been 2 times more for 1 night than I paid for 2 nights. Hotels.com called the hotel and requested they make the change to 1 night and they refused. Hotels.com said when I get there, I should request that they refund 1 night for the 4 rooms. 3 different front desk people took down my information and said they would talk to the general manager and have them call me. I'm still waiting for that call. We also had cleanliness issues with the rooms. In 3 of the 5 rooms there were cleanliness issues such as the beds looked like someone had slept in them, no soap, 1 towel, and a knock on the door in the middle of the night from a couple claiming to be the manager asking if the person could come in and look for a missing purse. My parents had an accessible room and my dad was looking forward to having a comfortable shower but there was no hot water. We complained and the staff said they must not have turned it on right or adjusted the water correctly. Seriously!! My parents aren't stupid. I'm still waiting for the call I was supposed to receive from the general manager of the hotel. Will never stay at this hotel again! Service and cleanliness were non-existent.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
This room could definitely use some work. When you turn on the water in the sink water goes all over. Second time we have stayed here and both times had the same room.
Stayed 1 night in May 2025

6/10 Okay

Aileen

Travelled with family and small children
Liked: Staff & service, amenities
I thought the pool was heated but it wasn’t at 9pm. The entire pool room was freezing, but the hot tub was nice. Since it was late, no clean towels were available so I had to walk all the way back to front desk to make the request and walk back to the pool.
Stayed 1 night in May 2025

8/10 Good

joann

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was fine, nothing special.
Stayed 1 night in May 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities
It is quite clean. Good place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Leah M, Liberty Lake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, and our room and shared spaces were all clean. The area around the hotel wasn't "beautiful", but it wasn't scary either. It was just meh. However, we weren't there for the area around the hotel. Parking was stretched out and I had to drive my mother in law to the entrance because of how far out I had to park, but that's really the only potential issue, and it was easily resolved. All in all, nice place & I'd stay again.
Stayed 3 nights in May 2025

4/10 Poor

Paula

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This place is in dire need of upkeep
Stayed 5 nights in May 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Parking was free, however limited had to park in the back of building that area had a few homeless people that appeared to possibly live back there. Didn’t feel safe. I only received towels when I asked. Once in the room they did not clean the bathroom when they delivered the towels, only made up one of the beds and the floor didn’t appear to be vacuumed when we arrived.
Stayed 4 nights in May 2025

8/10 Good

Brandon

Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Serge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. Staff very friendly and helpful.
Stayed 3 nights in May 2025

8/10 Good

Karla, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for graduation weekend. We felt safe and comfortable throughout our stay. The front desk staff was wonderful and there for anything you needed!
Stayed 3 nights in May 2025

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s good. No complaints.
Stayed 1 night in May 2025

4/10 Poor

Gustavo

Travelled with family
Disliked: Property conditions & facilities, room comfort

not the best

Place was very old, showed low to no maintenece.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. They held our luggage as we arrived very early in the morning, and we didn't want to haul it around sight-seeing. Reasonably priced. Across from shopping and eating. Rooms were comfortable and clean.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Sue

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great
Stayed 7 nights in Apr 2025

6/10 Okay

Kayla

Disliked: Property conditions & facilities
T
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2025