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Arenal Suites Gran Vía

4.0 star property

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Exterior
Family Apartment, 2 Bedrooms, City View (2) | Down duvets, in-room safe, soundproofing, free WiFi
Business Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Family Apartment, 2 Bedrooms, City View (2) | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Silva 14, Planta 1, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2) | Down duvets, in-room safe, soundproofing, free WiFi

Family Apartment, 2 Bedrooms, City View (2)

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3) | Down duvets, in-room safe, soundproofing, free WiFi

Deluxe Apartment, 1 Bedroom (3)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6) | Down duvets, in-room safe, soundproofing, free WiFi

Business Apartment, 1 Bedroom (6)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Studio (8)

Business Studio (8) | Down duvets, in-room safe, soundproofing, free WiFi

Business Studio (8)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Apartment

Business Apartment | Down duvets, in-room safe, soundproofing, free WiFi

Business Apartment

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Arenal Suites Gran Vía

Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arenal Suites Gran Vía, you're just a quick walk from Gran Via. Free WiFi in public areas is available. This upmarket apartment building has 8 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a Smart TV
  • Free WiFi
  • Services include tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Gran Via and Plaza de Callao
Arenal Suites Gran Vía offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi.

This 4-star Madrid apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping available once per stay
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 8 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 225 reviews
Rating 8 - Good. 44 out of 225 reviews
Rating 6 - Okay. 6 out of 225 reviews
Rating 4 - Poor. 3 out of 225 reviews
Rating 2 - Terrible. 3 out of 225 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments were lovely and clean. They have everything you need for a comfortable stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lavanya

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Apartment was neat and well kept. Cristian was extremely helpful. I appreciate his prompt communication via whats app.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, check-in, communication, listing accuracy
We had a wonderful stay at Arenal Apartments. This was our second time and we will definitely be back! Excellent location just off Gran Via with lots of shops and restaurants nearby including a 24hr carrefour which is handy. The hosts were amazing, accommodating an early check in and storing luggage for us when checking out so we could continue enjoying Madrid. The apartment is clean, spacious and modern with all the amenities you need for a great stay. Very comfortable beds too! In short, I’d highly recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was spotless. It was very spacious for our family of 4 (2 adults and 2 children - we got the two bedroom two bath). The washer and dryer combo was definitely a plus. The location was great and close to everything. Our bedrooms faced the interior terrace, so it was very quiet at night. I just wish there was more storage place - dresser or extra closet - to be able to unpack completely. Our host, Christian was wonderful. We would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, room comfort, communication
Ideally located. Very clean and spacious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean and nice amenities. Only that it was a little bit hard to find if visited the first time.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, location was perfect!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot in Madrid!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Great experience
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, room comfort, communication
Vero nice place and very good location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Stav

Liked: Cleanliness, property conditions & facilities
Plenty of space, basic kitchen, washer/dryer
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located in downtown but still quiet.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort, communication
Fantastic apartment, great location and the people message you direct with clear instructions. Happily advise this place to other people 😁
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, communication
Second room is very small. It has no closet nor windows. Location is good but very busy.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities, communication
Remodeling very comfortable good location !!
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suites were clean, modern and spacious. Customer service was good. Highly recommend.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort, communication

Excellent Stay

Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Luz

Liked: Cleanliness, room comfort, communication

Great place near Centro

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, property conditions & facilities
Easy chheck in process
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Will come back one day

Great location, prompt service, large space and fully functional kitchen with washing machine.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Glenmda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Like the area and the apartment. Owner communicated very well.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Shen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Alexis

Christian was an excellent host.
Stayed 5 nights in Jul 2023