This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.
Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Cooked-to-order breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the helpful staff and the location
Just a 4-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.
This 3-star Madrid hotel is smoke free.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Minibar
More
Air conditioning
Heating
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately EUR 13 for adults and from EUR 13 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Chic & Basic dot Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful hotel. We arrived early and they allowed us to check in. They had an available to do so and we really appreciated that. All around great place.
carmen
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
MARIA KRISELDA
5 Feb 2026
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, and right in the center of everything.
MARIA KRISELDA
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Long
17 Mar 2026
Liked: Cleanliness
Great services!!!
Long
Stayed 5 nights in Mar 2026
Verified
8/10 Good
Catherine
17 Nov 2025
Liked: Cleanliness
Location, quiet room, very good breakfast
Catherine
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Rocio
25 Feb 2026
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and caring! David was a delight
Rocio
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Holly
21 Dec 2025
Liked: Cleanliness, staff & service, amenities
Comfortable bed, best shower we've ever experienced in a hotel! Staff are super friendly. Great location in the center of everything.
Holly
Stayed 4 nights in Nov 2025
Verified
8/10 Good
Etienne
27 Nov 2025
Liked: Cleanliness, staff & service
Clean room, friendly staff, very central location, quiet room
It is a great place to stay in Madrid. It is very clean, quiet but amazingly close to so many great places. You can walk to major attractions or you can take the metro. It is really close to two lines. The stuff is really nice. I would come back.
karina
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Vanessa
6 Nov 2025
Friendly staff
central location
Vanessa
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Joel
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
Super silent and close to everything! Highly recommended!