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Chic & Basic dot

3.0 star property

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Photo gallery for Chic & Basic dot

Front of property
Deluxe Room | Minibar, in-room safe, blackout curtains, soundproofing
Flat-screen TV
Front of property
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle del Maestro Victoria 5, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Room

9.2 out of 10
Wonderful
(36 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(133 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room, Terrace

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Chic & Basic dot

This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 13 for adults and from EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot

Chic & Basic Dot Hotel

Chic & Basic Dot Madrid

Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1010 reviews
Rating 8 - Good. 230 out of 1010 reviews
Rating 6 - Okay. 66 out of 1010 reviews
Rating 4 - Poor. 13 out of 1010 reviews
Rating 2 - Terrible. 12 out of 1010 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2026

10/10 Excellent

Carl, Calgary

Stayed 2 nights in Feb 2026

10/10 Excellent

MARIA KRISELDA

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, and right in the center of everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Paola

Stayed 5 nights in Jan 2026

6/10 Okay

matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Lorie

Stayed 5 nights in Dec 2025

10/10 Excellent

Vívian, Guatemala

Stayed 1 night in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Comfortable bed, best shower we've ever experienced in a hotel! Staff are super friendly. Great location in the center of everything.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lydiette

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Not alot of light to the room
Stayed 1 night in Dec 2025

10/10 Excellent

Amaya

Stayed 1 night in Sep 2025

8/10 Good

Etienne

Liked: Cleanliness, staff & service
Clean room, friendly staff, very central location, quiet room
Stayed 3 nights in Nov 2025

8/10 Good

NJ

Liked: Cleanliness, staff & service, amenities
Room clean, quiet (looking into courtyard), shower excellent. Mattress good. Breakfast was limited of a menu though often nicely presented scrambled egg with avocado on toast especially nice) didn’t feel like you could ask for a second coffee and was never offered.
Stayed 5 nights in Nov 2025

8/10 Good

Dashawn

Stayed 1 night in Nov 2025

8/10 Good

Catherine

Liked: Cleanliness
Location, quiet room, very good breakfast
Stayed 3 nights in Nov 2025

6/10 Okay

Rajiv

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms under delivered when you look at the charges. Very basic facilities like hot water kettle are not provided. Room climate control has basic limitations. The entire hotel works either in cool mode or hot mode. So even if it's not very cold, you have to suffer a hot room. Don't recommend
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room and terrace. Clean, plebry of water provided and fridge
Stayed 3 nights in Nov 2025

10/10 Excellent

Bisham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean modern and simple.Bathrooms also clean with good water pressure.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Travelled with family
Friendly staff central location
Stayed 4 nights in Nov 2025

10/10 Excellent

Brannon Jessicca Grace

Nice hotel. Ideal location and did the job for our long weekend in Madrid!
Stayed 3 nights in Aug 2025