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Four Points Flex by Sheraton Madrid Atocha

2.0 star property

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

Exterior
Standard Room, 1 Queen Bed, Terrace, City View | Down duvets, laptop workspace, soundproofing
Reception
A blue-toned kitchen area with a coffee machine, shelves with food items, and a fruit bowl.
A modern building with a unique angular design, featuring a mix of glass and concrete facades.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, El Retiro Park
    ‪18 min walk‬
  • Place, Atocha Station Memorial
    ‪19 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A modern room with a bed, a mounted TV, a wardrobe with a mirror, and a door.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Down duvets, laptop workspace, soundproofing

Standard Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

A hotel room with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Terrace, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Down duvets, laptop workspace, soundproofing

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with two beds, a TV, a small table, a trash bin, and a window with curtains.

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Madrid Atocha

This smoke-free hotel features a rooftop terrace, self parking and a microwave in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down duvets. 27-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Madrid Atocha. During your stay, you'll be within walking distance of El Retiro Park. Features include free WiFi in public areas, plus a rooftop terrace and self-parking (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Amenities include locker space, a car charging station and a lift
  • Guests speak favourably about the proximity to public transport and the clean guestrooms
  • Just a 3-minute drive from El Retiro Park and a few minutes from Gran Via
  • Cats and dogs welcome for a fee
Four Points Flex by Sheraton Madrid Atocha offers its guests a rooftop terrace, a vending machine, and a lift. Public spaces have free WiFi. Parking is available for a fee.

This Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 630 out of 1308 reviews
Rating 8 - Good. 394 out of 1308 reviews
Rating 6 - Okay. 192 out of 1308 reviews
Rating 4 - Poor. 59 out of 1308 reviews
Rating 2 - Terrible. 33 out of 1308 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monica M

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean and in a great location. Check-in was easy and smooth. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nelci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very lovely, the room was so clean and spacious, the only downside is that there are not many dining options available nearby, aside from that, it is a good location.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel with nice views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and comfortable beds
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nayeli

The staff was very helpful with everything and the room was super clean. Would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic room amenities but clean modern, good for a few night, and very close to Aldi supermarket and metro station
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dayeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean many restaurants and metro station is close to the hotel recommended
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aracelly

Liked: Cleanliness, staff & service, room comfort
Nice hostal near Atocha station, very comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sowmya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful, friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, and conveniently located just 10 to 15 minutes from all major attractions.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what needed, Clean, friendly staff, nearby restaurants across road in complex, nearby metro stop, We only needed the combined 10 journey metro pass for about 10 euros, plus the fee for the card.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and friendly staff but tiny rooms The shower door also serves as bathroom door. Very basic. Only just adequate breakfast.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was great. Very clean. Parking n/a. The breakfast was somewhat mediocre. Staff was extremely helpful and friendly. As we do not speak Spanish it was nice to have staff members who could help us in English
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
The room was clean with comfortable beds. Very bare bones, but a good location and friendly staff.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Viviana

Liked: Cleanliness, property conditions & facilities
Everything went smoothly, friendly staff at check in, room cleaning service daily although we were unsure if the bedding was actually changed but either way it was very tidy every time we came back!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
The room was clean and nice. The staff was amazing.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Exlent location
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Mate

Liked: Cleanliness, staff & service, property conditions & facilities
Good for its value, however the rooms could be better equipped. No proper door on the bathroom and literally no space for your clothes, not even a luggage stand
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a great service and they all very nice people
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026