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El Viso Smart

3.5 star property

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Interior entrance
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | 2 bedrooms, down duvets, individually decorated, individually furnished
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Private kitchen | Fridge, dining tables
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area | Flat-screen TV, books
Front of property

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Lopez de Hoyos 60, Madrid, Madrid, 28002
  • Place, Paseo de la Castellana
    ‪9 min walk‬
  • Place, U.S. Embassy
    ‪11 min walk‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen, City View

Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area | Flat-screen TV, books

Deluxe Apartment, 2 Bedrooms, Kitchen, City View

  • 85 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 2 Double Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed

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About this property

El Viso Smart

Family-friendly hotel connected to a shopping centre in Madrid with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a conference centre and a business centre. Housekeeping is available on request.
Guest accommodation at El Viso Smart offers an iron/ironing board and blackout curtains. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at El Viso Smart, you're connected to a shopping centre and just a quick walk from Golden Mile. Features include free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Self-service breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from Bernabéu Stadium and a few minutes from Thyssen-Bornemisza National Museum
  • Airport, bus station shuttle and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There are 4 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site.

WiFi is free in public spaces. A nightclub, multilingual staff, and laundry facilities are also featured at the family-friendly El Viso Smart. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee.

This 3.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6 AM to noon.
El Viso Smart has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6 AM to noon for a fee: EUR 9 for adults and EUR 9 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Nightclub
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Dining table
  • Refrigerator

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 28 June 2024 to 27 June 2026 (dates subject to change).

Access methods

Host will greet you

Pets

  • Pets: EUR 9 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 12.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (66 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 4:00 AM
  • Cleaning/housekeeping/linen fee: EUR 50 per day
  • Crib (infant bed) fee: EUR 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned
El Viso Smart offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Viso Smart Apartment Madrid
El Viso Smart Apartment
El Viso Smart Madrid
El Viso Smart Hotel
El Viso Smart Madrid
El Viso Smart Hotel Madrid

El Viso Smart Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

E. Maionica, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comments. Terrible host. Asking for cash-payment.
Stayed 2 nights in Dec 2017