Hostal Los Alpes

1.0 star property

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Photo gallery for Hostal Los Alpes

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Reception
Front of property
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Fuencarral, 17, 4 planta, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Family Triple Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room (Shared toilet)

9.4 out of 10
Exceptional
(6 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Hostal Los Alpes

Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free hostal.
Hostal Los Alpes offers 14 air-conditioned accommodations with a hairdryer and free toiletries. 24-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hostal Los Alpes. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests speak favourably about the overall condition of the property and the bathrooms
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
Hostal Los Alpes offers its guests express check-in, express check-out, and a lift. WiFi is free in public spaces.

This Madrid hostal is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • 10 steps to reach entrance
  • Lift (70 centimetre wide door)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:30 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:30 PM and 9:00 AM.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hostal Los Alpes.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Los Alpes Madrid
Los Alpes Madrid
Hostal Los Alpes Hotel Madrid
Hostal Los Alpes Hostal
Hostal Los Alpes Madrid
Hostal Los Alpes Hostal Madrid

Hostal Los Alpes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 353 reviews
Rating 8 - Good. 118 out of 353 reviews
Rating 6 - Okay. 24 out of 353 reviews
Rating 4 - Poor. 9 out of 353 reviews
Rating 2 - Terrible. 3 out of 353 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nok Man

Travelled with family
Liked: Cleanliness, staff & service
The room is clean with make up service every day. With fridge equipped. The bathroom is overall very clean although slightly old. The room space is quite sufficient for a three-bed. Air conditioner is strong enough.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints. Clean and comfortable!

Clean room kept comfortable with a fan. Great location on a pedestrian street off Gran Via. Felt very safe with three keys for building outer door, entrance to hostel, and entrance to room. Would definitely stay again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Los Alpes had a nice clean cheery room for us, very well appointed: we had mini microwave, mini fridge, electric kettle, three ceramic cups, three glasses, coffee, tea and even condensed milk with mini muffins and candies. There was a mini safe in the wardrobe (that we did not use).The receptionist was helpful, the cleaning lady was making our beds every day and even did our laundry per request (10 euros). Location was pretty good, in the walkable center and right next to Gran Via metro station and bus stops (buy a tourist transportation card, it is very convenient) . The street itself is lined with shops, and there are more of them on Gran Via. Warning: the street is converted to a walkable only, so taxis/Uber may bring you to a parallel street and let you out to find your way to the actual place. We had to cross from this street through a small lane on the left side to Fuencarral street proper, and the location is a kitty corner from Victoria's Secret store. Another warning: if you are taller than 6 ft, the beds and bathtub may feel small for you. In general, we liked the place and would stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos cómodos y limpios. Local super bien hubicado. Cerca de todo. Tiendas y restaurantes a poca distancia caminando.
Stayed 4 nights in Sep 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing!!First Day We Gotten to The Hotel Room the Bathroom Curtain was With Blo- - Stains as Well of One of the Pillows in My Bed and 2 of The Bathroom Tower With Yellow Stains and Brown Stain, The Air Conditioner in The Room Was Not Working, Call One of the Managers Name Sandra to Let Her Know About Everything in The Room and She Keep Saying Sorry and She Didn’t Know Why Those Stains of Blood Were There or Why The AC Was Not Working,That Night After We Return from Been Out the AC Was Not Working Again At This Time We Ring a Bell That is There in The Reception To Let Someone Know that AC Was Not Working No One Respond and Me And My Daughter When To Sleep Without No AC. By The Way Was Extremely Hot in Madrid, Also When I Reserved With You Guys I Pick a Double Twin Room That Shows in There Pictures That Have a Balcony, Well The Room Had a Window, They Explain to Me That the Rooms That Had a Balcony Were 3 Twins Beds.That Is Not What They Advertise in Your Page!!! I’m Very Upset and Disappointed That I Made Reservations at Hostal Los Alpes 17 Fuencarral Room 9, Madrid Spain. And Then With Expedia Don’t Know How You Do Business With Them, They Treat Me and My Daughter With A Horrible Attitude No Customer Service! Skills This Was A Nightmare!! My Vacation Was Ruin!! I Will Advise Customers Not To Rent There!
Stayed 5 nights in Sep 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location couldn’t be better. Just 2 minutes from La Gran Vía. Close to public transportation. Walking distance to Plaza del Sol, and other landmarks The Chueca neighborhood offers great restaurants. The tons are confortable and clean. We choose private bathroom. Was a great stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean one bedrrom with bathroom very well located ….great value for money👌
Stayed 2 nights in May 2025

4/10 Poor

Habib

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

micro size room for couple, is not DB

FIRST:=The double room given to me was less the international size it was arroune2.7*3.0=8.1square meter= total area including mini bathroom*shower are the Mini bathroom was size of 1.8*1.1 ,meter only Also the bed size was queen size 1.4*2.1 meter and not double bed size 1.6*2.1 W.C. has three TOOLS inside. Which no human can use the Wc chair, your both leges cannot suit the chair position you should side sitting only. I requested to change room, but reception refused due to no place in hostel. the inner room has small window. all night outside door hinges for hangers rusted and very load notice. the rooms wall is soundless and no isolation very thin, each door leaf shutting is very loud. The AC unit not working at all since not in season, no notes book to explain the emergency cases .no English langue services from reception, no fire detective devices were notice inside the rooms, no garbage bin inside the Wc, no cooling device inside the room manly two plates two big plates, and two glasses and tea glasses, oven and bread toaster and bottle cattle with 2 forks ,2 one-two knifes ,one wine bottle opening one big sizer. the inner elevator four people capacity reach from ground floor up to the middle level per ech floor you need 10 steps then to reach your front door. You need three keys to enter the building and floor level and your room.no any services provided to the clinet.no answer or reply. THE money value for a such tinny /micro room is extremely high.
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic break in Madrid!

I had a fantastic 7 days stay in this hostel. The hostel is only a couple of minutes walk from Gran Via metro. Excellent location for transport links, shops, restaurants and central tourist attractions. I had a very nice room in the hostel with air con, ceiling fan, radiator, microwave, fridge, tv, shower and sink. The room was cleaned on a daily basis including fresh towels. Really impressive! Also, a double window to a court yard area so had some natural sunlight which was welcoming. The hostel occupies the fourth floor of an old building. There is a lift and although the building is on a very busy shopping street, my room was peaceful and quiet. I would certainly recommend this hostel for a stay in Madrid.
Stayed 7 nights in Apr 2025

8/10 Good

Azaria

Stayed 2 nights in Apr 2025

10/10 Excellent

TRAM

Liked: Cleanliness, staff & service, property conditions & facilities
Well use of the space.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Kristina

Stayed 4 nights in Mar 2025

8/10 Good

Vesko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

George

Liked: Amenities
Does not get better when it comes to location!!! Walked to every site worth seeing. Feel great! Small room, but it has a microwave and fridge. Very nice “on site” staff. Would absolutely stay again!!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and location.
Stayed 2 nights in Dec 2024

10/10 Excellent

ANASTASIOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms with the basic amenities, and welcoming personnel. thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

JUNIOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay just off the Gran Via

Great value hotel in Centro location. I think we were upgraded as our 15m room was well over 20m, with balcony (locked access) and an amazing view over Madrid. Like a penthouse suite with awesome sunrises. Excellent small bathroom and great to have a fridge and desk. Note that there is half a flight of stairs up to the reception from the lift and our unnumbered room was another flight up.
View from room
Stayed 5 nights in Nov 2024

10/10 Excellent

Arianne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Enkhzaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! 100 metres from Gran Via and metro station. Friendly and helpful staff. The room was perfect! The only negative were the bath towels. Not sure about the material, but you couldn’t get dry with them!
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and quiet room. Parking was a bit challenging.
Stayed 3 nights in Jun 2024