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Hotel ILUNION Atrium

4.0 star property

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Photo gallery for Hotel ILUNION Atrium

Lobby sitting area
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Lobby sitting area
Terrace/patio
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Gym
  • Breakfast available

Explore the area

View in a map
Emilio Vargas, 3 y 5, Madrid, Madrid, 28043
  • Place, Movistar Arena
    ‪4 min drive‬
  • Place, Bernabéu Stadium
    ‪5 min drive‬
  • Place, Gran Via
    ‪7 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Triple Room

Down duvets, in-room safe, desk, laptop workspace

Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Down duvets, in-room safe, desk, laptop workspace

Family Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, laptop workspace

Triple Room, 2 adults and 1 child

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(61 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Down duvets, in-room safe, desk, laptop workspace

Superior Double Room, Terrace

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down duvets, in-room safe, desk, laptop workspace

Double Room, Pet friendly

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, laptop workspace

Double Room Single Use

  • 20 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

Similar properties

Lobby

Hotel ILUNION Alcalá Norte

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is CHF 84
includes taxes & fees
19 Oct - 20 Oct
Hotel ILUNION Alcalá Norte

About this property

Hotel ILUNION Atrium

Hotel in Madrid with fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Hotel ILUNION Atrium offers 195 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Hotel ILUNION Atrium gets high marks from our customers. During your stay, you're just a quick walk from Arturo Soria Plaza Shopping Center. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Bernabéu Stadium and a few minutes from Movistar Arena
  • Pets welcome for a fee (restrictions apply)
Hotel ILUNION Atrium offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Atrium. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Hotel ILUNION Atrium has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • Onsite parking available only on request
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Atrium
Confortel Atrium Hotel
Confortel Atrium Hotel Madrid
Confortel Atrium Madrid
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium
ILUNION Atrium Madrid
ILUNION Atrium
Hotel ILUNION Atrium Hotel
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium Hotel Madrid

Hotel ILUNION Atrium Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Amy, Haltom City

Travelled with family
Liked: Cleanliness
Our room on the 3rd floor corner room as my request, the room was very hot and we mentioned to the staff was told will come up and check on us maybe could change the room, he never shows up! Luckily I’ve got a personal fan that helps us through the whole week!
Stayed 5 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining menu and convenient. The only thing that I didn’t like is that the last day they took one hour to bring the food and when they arrived we realized that it wasn’t the food that we ordered. They offered free dessert for the inconvenience. They must be kidding me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olanrewaju

Lovely place to be

Services 100/100. Environment nice. Room comfy. Price Affordable. The experience was amazing. I will come back next time
Stayed 2 nights in Jul 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay a bit always from the city. However, it worked for us as it was a busy pride weekend in Madrid and we were happy to be away from the noise / fiesta. Taxi services were easily accessible so the location was not a problem for us.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sarah

Travelled with family, Business traveller
Disliked: Amenities
I took pictures of my room. The bed not done properly, with stains on the bedsheets. Baseboards damaged, paint peeling off, food on the floor. The room was large decorated with ugly furniture . Breakfast area tables with coffee stains and breadcrumbs left on the tables. Staff rude snd not accommodating. Credit card charged ahead of time without my consent.
Stayed 2 nights in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel

A nice hotel convenient for work but if touring a good bit out of town and the nearest metro is 1km away. I found the restaurant staff quite rude and abrupt, so would need to work on their customer service I feel.
Stayed 3 nights in Jun 2025

10/10 Excellent

KENJI

Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been excellent, all staff members has been polite, special thank you to Tamara in reception, very kind and professional 😀 I have enjoy the pool and spent relaxing time there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Kelli

Stayed 1 night in May 2025

8/10 Good

Daneka

Liked: Cleanliness, staff & service, property conditions & facilities
They stay was great overall. Beds and pillows were a little uncomfy but I may just be being a bed snob. Had such a lovely time.
Stayed 5 nights in May 2025

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, breakfast was great, front desk staff was very friendly and helpful. The floor to ceiling window in our room was spectacular!
Stayed 3 nights in May 2025

4/10 Poor

Louise

Travelled with group
Disliked: Staff & service, amenities
The staff in restaurant were very rude. We ordered cocktails which took almost an hour. They didn’t know how to make anything we asked for despite it being on the menu. It became a joke in the end we had to settle on a beer and a warm glass of wine! Which the waiter brought over and said this is warm. The table was broken. It was comedy bad! The pool was closed. The reason we booked the hotel. No apology. No mention of it on the website. The air con didn’t work in the room.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Stayed 2 nights in May 2025

6/10 Okay

Murray

Disliked: Room comfort
The property was chosen because it was closer to the airport. The lobby was nice. The check in procedure was fine. When we got to the room, the temperature was 27 degrees Celsius. It was 33 outside. We tried to get the A/C to work, and ended up getting hotel staff to help. The A/C never went below 24 degrees for the two night stay. No apology was given, and no remedy (another room) was offered.
Stayed 2 nights in May 2025

6/10 Okay

Laura

Stayed 4 nights in May 2025

8/10 Good

Sunday Emmanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a 10/10 if the pool was working. The staffs were very nice. Also the gym could be better equipped.
Stayed 3 nights in May 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service
We had some problems with air conditioning when we arrived. Staff was very good at helping us to resolve the issue.
Stayed 2 nights in May 2025

10/10 Excellent

Nick

Stayed 1 night in May 2025

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with the family
Stayed 4 nights in May 2025

10/10 Excellent

Theodore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel like always
Stayed 1 night in May 2025

10/10 Excellent

ELIZABETH, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience at this hotel. The location is very convenient, especially if you want to run away from the noisy city center, Having good restaurants near the property, and public transportation, but also in front of the hotel, there is a taxi spot and prices are similar to Uber. But what truly made the stay exceptional was the staff. From the moment we arrived, every team member we interacted with was professional, welcoming, and genuinely helpful. They went above and beyond to ensure I was comfortable and had everything I needed. Their efficiency and warm attitude stood out and made me feel at home. I highly recommend this hotel not just for its location, but especially for the outstanding service. I’ll definitely be coming back!
Stayed 4 nights in May 2025

10/10 Excellent

MARIANA DANIELA

Liked: Cleanliness, property conditions & facilities
Good location, clean, and hosting a diverse population.
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Hotel, it’s like new and in a prime location to access all the main attractions within Madrid. It’s not central to the City but is ideal for the Airport/Central Madrid/Bernabeu and Athletico Stadium
Stayed 3 nights in May 2025