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Grupotel Mayorazgo

4.0 star property

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Photo gallery for Grupotel Mayorazgo

Breakfast, lunch, dinner served; Mediterranean cuisine
Property video
Porch
Exterior
Down duvets, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Flor Baja 3, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Puerta del Sol
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | Down duvets, minibar, in-room safe, desk

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Down duvets, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Room

Down duvets, minibar, in-room safe, desk

Economy Room

9.8 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Double Room Single Use

Down duvets, minibar, in-room safe, desk

Economy Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Premium Double Room Single Use

Down duvets, minibar, in-room safe, desk

Premium Double Room Single Use

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room

Down duvets, minibar, in-room safe, desk

Premium Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down duvets, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room Single Use, Gran Vía View

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Gran Vía View

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Gran Via View

Double Room, Gran Via View | Down duvets, minibar, in-room safe, desk

Double Room, Gran Via View

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Grupotel Mayorazgo

Hotel with a restaurant, steps from Gran Via
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Grupotel Mayorazgo's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Bar Retiro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and Plaza de España - Princesa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grupotel Mayorazgo. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Bar Retiro – This piano bar specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered.
GastroVia 61 – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Reviews

Grupotel Mayorazgo Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 747 reviews
Rating 8 - Good. 240 out of 747 reviews
Rating 6 - Okay. 101 out of 747 reviews
Rating 4 - Poor. 43 out of 747 reviews
Rating 2 - Terrible. 19 out of 747 reviews

Reviews

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful! The room was lovely and the staff were too. Really enjoyed my stay in the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness, the attention given to the customers in a very professional way. The rooms were very nicely decorated and spacious with a safe in the room. You also had the control of the air conditioner unit in your room which makes it very confortable and convenient. The bathroom is modern and very nice! Beds are so comfortable! Great hotel experience!
Stayed 7 nights in May 2025

10/10 Excellent

lara

Travelled with partner
Liked: Amenities
Wonderful location and excellent breakfast . Clean rooms and very nice staff. I would choose to stay at this hotel again!
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

2 or 3 star worth hotel !

Booked as a VIP access number, reception staff had no clue what that was and nothing promised was provided. Room had no water bottles , no kettle for tea and no ironing board ! Apart from the central location , nothing was worth the money paid . This is at best a 3 star property !!
Stayed 3 nights in May 2025

10/10 Excellent

Marcos

Stayed 2 nights in May 2025

8/10 Good

Tisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel , good location and beautiful room and breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, very clean. Breakfast buffet was amazing with lot of choices. Highly recommended
Stayed 6 nights in May 2025

10/10 Excellent

Suzanne

Stayed 3 nights in Apr 2025

8/10 Good

Francisco, Duran

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Excellent location. It's best feature, I would say. Otherwise, prices are higher than I anticipated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yhordanka

Liked: Cleanliness, amenities
The property is amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Wanying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a superb location, within walking distance of what we wanted to visit. Staff were friendly and helpful, especially Irene who worked in the bar/restaurant. Although we didn't use the restaurant, the bar prices were very reasonable for a hotel. Disappointed that the roof terrace was not open. Bed was large and very comfortable, bathroom was clean and modern. On the whole a very good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Josefina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Very good hotel. Perfect location. Nice staff. The only downside is poor sound insulation. Early morning cleaning staff make a lot of noise .
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good !
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, best choice for stay in Madrid
Stayed 2 nights in Dec 2024

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, and location was perfect for our needs.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024