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Hotel Regina

Property class: 4
VIP Access

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Photo gallery for Hotel Regina

A modern living room with a sofa, a coffee table, and a bookshelf.
Property video
A gym with weightlifting equipment, a motivational sign, and a wooden wall.
A balcony with breakfast items, two glasses of juice, and a view of a statue and building facade.
A modern hotel room with a sofa, a bed, a coffee table, and a framed artwork on the wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Alcala 19, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room (Interior)

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(78 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite (Interior)

A modern hotel room with a sofa, a bed, a round coffee table, and a large mirror.

Junior Suite (Interior)

10.0 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Alcalá)

A modern hotel room with a bed, a sofa, a small table, and a mirror.

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Alcalá)

A modern hotel room with a large bed, bedside table, and a view of the city through large windows.

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Penthouse, Terrace

A modern bedroom with a large bed, a desk, and a view of the outdoors.

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Penthouse, Hot Tub (Terrace)

A modern hotel room with a large bed, bedside tables, a desk, and a view of the city.

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse, Hot Tub (Terrace)

A modern bedroom with a wooden ceiling, a bed with white linens, a bedside table with a vase of flowers, and a small stool.

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Aduana)

A neatly made bed with a variety of pillows, a bedside table with a vase of flowers, and a nightstand with a small plant.

Double Room (Aduana)

9.4 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room (Aduana)

A neatly made bed with a variety of pillows, a bedside table with a vase of flowers, and a nightstand with a small plant.

Superior Double Room (Aduana)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

A modern hotel room with a large bed, a bedside table with a vase of flowers, and a view of the hallway.

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Exterior (Aduana)

A hotel room with a large bed, a headboard, bedside lamps, and a bedside table with a phone and a vase of flowers.

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Sofa Beds
  • Free Wi-Fi

Family Suite (Alcalá)

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Deluxe Room (Aduana)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite (Interior)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Single Room (Interior)

9.4 out of 10
Exceptional
(78 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Interior)

A modern hotel room with a large bed, a bedside table with a lamp, and a view of the city through the window.

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(144 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Regina

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Hotel Regina offers 175 accommodations with minibars and a safe. Select Comfort beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from Gran Via and 3 minutes on foot from Puerta del Sol
  • Airport and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 39 per person
  • Airport shuttle fee: EUR 75 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2086 out of 2379 reviews
Rating 8 - Good. 219 out of 2379 reviews
Rating 6 - Okay. 40 out of 2379 reviews
Rating 4 - Poor. 17 out of 2379 reviews
Rating 2 - Terrible. 17 out of 2379 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, but a lovely room in a great area!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Very nice location, clean rooms, and helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly and helpful staff. We enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ROBERTO COSTA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location downtown, breakfast facilities and service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful hotel from the interior design throughout to the excellent service, cleanliness, breakfast and location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and the staff lovely
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel in the heart of Madrid.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the place great for the price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yu-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great location and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great place !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel and location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Onelio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, hotel and location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including the breakfast was just excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel! Wonderful staff, clean rooms with darkening shades, nespresso, and Dyson hair dryers. The breakfast buffet was exceptional!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , the room is big and clean, i will go back forsure
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and breakfast. Staff are nice and helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service
One of my favorite hotels because of the location, the staff, the rooms, the cleanliness and the breakfast that to boot is included.
Light and shade controls at bedside. All in alll good design throughout the place
Nice bed linens
Huge shower
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service
Great location.
Stayed 2 nights in Jan 2026