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Pestana CR7 Gran Vía Madrid

4.0 star property
VIP Access

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Photo gallery for Pestana CR7 Gran Vía Madrid

Deluxe Grand View | 1 bedroom, minibar, in-room safe, desk
Rooftop terrace
Sports bar
Italian cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Gran Vía 29, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Grand View

City view

Deluxe Grand View

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Room

Cozy Room | 1 bedroom, minibar, in-room safe, desk

Cozy Room

9.2 out of 10
Wonderful
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for The Amazing CR7

The Amazing CR7 | 1 bedroom, minibar, in-room safe, desk

The Amazing CR7

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony

Premium Balcony | View from room

Premium Balcony

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Grand View

1 bedroom, minibar, in-room safe, desk

Premium Grand View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View

1 bedroom, minibar, in-room safe, desk

Premium View

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Pestana CR7 Gran Vía Madrid

Hotel with a rooftop terrace, steps from Gran Via
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and a safe. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 6 minutes on foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Pizzeria – This restaurant specialises in Italian cuisine and only serves dinner.
Sports Bar – This sports bar only serves light fare. Open daily.
Rooftop Bar – On-site rooftop bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 26 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pizzeria
  • Rooftop Bar
  • Sports Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great place very good location
Stayed 4 nights in Mar 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, Location, Location! Rooftop bar was a bonus. Stylish room with great amenities. Safe elevator keys. Get a deluxe balcony room here, it’s worth it!
Stayed 3 nights in May 2025

6/10 Okay

Pouria

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great I slept very peacefully
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and the location is amazing. Would stay here any other time at Madrid.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and in a great location. Comfy beds, clean, staff outstanding.
Stayed 2 nights in May 2025

8/10 Good

Maher

Travelled with family
Liked: Staff & service, room comfort

Great for Couples, Not Ideal for Families

We recently stayed here and while the hotel has some great qualities, it’s definitely not the most kid-friendly option. Room service ends at midnight, which can be tough when traveling with a toddler. We were also told there were no stairs, but that wasn’t true—you have to take the stairs from the first to the second floor before reaching the elevator, which was frustrating with a stroller. The room itself was very tight, especially with a baby crib inside—there was barely any space to move around. There was also a broken light strip on the side and noticeable black marks on the wall, which made the room feel a bit worn. That said, the breakfast offered was actually very good, and I would still recommend this hotel for couples or solo travelers. Just not ideal for families with young children.
Stayed 3 nights in May 2025

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexei

Liked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here very much! Loved how close to the metro we were- very convenient. Staff was very helpful and friendly! Rooms were great as well. Would recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Hugo

Stayed 1 night in Mar 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Apr 2025

8/10 Good

Enrique, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located in Madrid for those who are looking to be in the center of the night life and great restaurants. i have to say that I thought it was going to be different type of hotel, and it didn't exceed my expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ambrosio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS VERY GOOD... JUST A LITTLE MINOR DETAIL WITH THE SHOWER THAT WAS NOT ABLE TO USE THE TOP SHOWER
Stayed 2 nights in Apr 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Conveniently located
Stayed 2 nights in Apr 2025

8/10 Good

GABRIELA

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Oct 2023

10/10 Excellent

Eldaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was perfect. Shopping, restaurants, churches, transportation all with in walking distance. The staff was very friendly and helpful. The beds are very comfortable. They provide toiletries of good quality. They have restaurants within the hotel with an amazing view. They can store your luggage upon arrival until check in. Would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great & everything is very convenient in the area
Stayed 2 nights in Apr 2025

6/10 Okay

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t arrive to the property at time and was charged full price
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel for our 2 night stay to explore Madrid.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience in Madrid

It was great experience! Amazing location on the Gran Via and such a good place to stay with all the facilities.
Stayed 5 nights in Mar 2025

6/10 Okay

Katarzyna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nowhere to unload your baggage or even stop to ask the questions about the parking. We had to find a paking that was €38 per day not €26 as listed and walk with suitcases about 10 minutes. The view from the room not as described/showed.
Stayed 2 nights in Apr 2025