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Petit Palace Savoy Alfonso XII

4.0 star property
VIP Access

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Photo gallery for Petit Palace Savoy Alfonso XII

Bar (on property)
Creator video
Lobby sitting area
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Prado Museum
    ‪6 min walk‬
  • El Retiro Park
    ‪16 min walk‬
  • Plaza Mayor
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro) | Minibar, in-room safe, desk, blackout curtains

Double Room, Park View (Retiro)

7.8 out of 10
Good
(9 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Park view

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

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The price is CHF 125
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About this property

Petit Palace Savoy Alfonso XII

Art Deco Madrid hotel connected to a railway/underground station, a quick walk to Prado Museum
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, free use of bicycles and concierge services.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Petit Palace Savoy Alfonso XII. During your stay, you'll be connected to a railway/underground station and just a quick walk from Prado Museum. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the local sightseeing and the breakfast
  • Within a 10-minute walk of Prado Museum and Royal Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
El Retiro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, staff & service
The property is very well located, with many dining options nearby and just in front of El Retiro. Unfortunately it does not have air conditioning and the street is some noisy
Stayed 2 nights in Mar 2025

6/10 Okay

Graham

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location opposite Retiro and easy walking distance to historic centre
Stayed 3 nights in Mar 2025

6/10 Okay

Manuel

Liked: Cleanliness
Disliked: Amenities
Very subpar
Stayed 2 nights in Feb 2025

10/10 Excellent

Boris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to walk and enjoy! We stayed for few days so every morning after delicious breakfast at hotel, walked in Retiro park! What a beauty at any season of year! Walked to Prado Museum (5 min) and 20 minute walk to Palace and all Major attractions and shopping. Had dinner in a Restaurant on property and it did not disappoint!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property ,good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and service
Stayed 5 nights in Feb 2025

10/10 Excellent

Mazahir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the museums and Retiro park. Very quiet and safe area. The breakfast was amazing with lot of variety. Staff was very friendly, helped us make dinner reservations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this hotel. It is in a great location, walkable to many different restaurants and a beautiful park. I would highly recommend this place for anyone traveling to Madrid.
Stayed 2 nights in Jan 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is near interest points
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

hugo

Stayed 2 nights in Jan 2025

8/10 Good

Kilian

Stayed 2 nights in Jan 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo

Todo viejo y falta mantenimiento. Nada se parece a las fotos. El peor hotel que he estado en Madrid
Stayed 2 nights in Jan 2025

10/10 Excellent

Sebasian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful building super well locates in front of the park and it has one the best service I've ever had in Spain. The staff is super attentive. The only thing to improve is that the sink was all scratced but everything else was great. I would definitely stay here again

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities
This is a very nice hotel, elegant and clean, with very comfortable beds, and located right by beautiful park el Retiro. I have two complains, however: 1- The shower is really weird, very modern but with an impractical configuration. The commode is located right in front of the shower with no division, so the floor gets wet in the whole area. 2- they gave us a room with a view of an ugly light shaft. Also they offer a breakfast buffet but at annexhorbitant price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Stayed 3 nights in Nov 2024

2/10 Terrible

Shahram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, but the pictures does not match the inside reality.
Stayed 1 night in Dec 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delight

Ideal location, comfortable room, ideal walk-in shower, friendly staff, excellent breakfast, and the blackout curtains! We loved staying here. We had a room overlooking the park.
Stayed 7 nights in Dec 2024

10/10 Excellent

Meltem

Stayed 7 nights in Dec 2024

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful exterior but no frills modern inside. Clean and safe, with great location across from the park
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Stayed 2 nights in Dec 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, walkable to parque el retiro, puerta de alcala and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus alfredo

Stayed 4 nights in Oct 2024