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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Rooftop terrace
Reception
Standard Room (View) | Minibar, in-room safe, desk, laptop workspace
Porch
Daily buffet breakfast (EUR 19.95 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.4 out of 10
Exceptional
(42 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(93 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.6 out of 10
Exceptional
(58 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.2 out of 10
Wonderful
(40 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena, Madrid Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 865 out of 1182 reviews
Rating 8 - Good. 241 out of 1182 reviews
Rating 6 - Okay. 60 out of 1182 reviews
Rating 4 - Poor. 6 out of 1182 reviews
Rating 2 - Terrible. 10 out of 1182 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ayman Kassem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful stay at this hotel! The staff were incredibly welcoming and attentive, the rooms were spotless and beautifully decorated, and the amenities exceeded my expectations. The location was perfect, with stunning views and easy access to local attractions. I highly recommend this place for anyone looking for a relaxing and memorable experience. Can’t wait to come back!
Stayed 5 nights in May 2025

6/10 Okay

Helene

Liked: Cleanliness, staff & service

Un peu déçu

Chambre sur évaluée. Bruyant la nuit pour une chambre avec vue sur la rue. Climatisation difficile à contrôler. Bien situé mais vieil hôtel reconditionné.
Stayed 2 nights in May 2025

8/10 Good

Jessica

Stayed 5 nights in May 2025

8/10 Good

Yannick, Chambly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good and downtown Madrid. Close to everything.
Stayed 6 nights in May 2025

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It closed to everything. The staff is friendly and helpful.
Stayed 5 nights in May 2025

8/10 Good

Sumire Moana, Surrey

Stayed 5 nights in May 2025

10/10 Excellent

Niurka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, the best breakfast buffet offered out of many hotel we stayed in this trip
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay that is walkable to most everything.
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well located and overall amazing value. The roof terrace and pool are perfect to relax after a day out in Madrid.
Stayed 3 nights in May 2025

10/10 Excellent

Yona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being right on la gran via it was quiet in the room even on the first floor. Room was lovely, breakfast was great. Pool is very small but would be nice in the heat. The staff were amazing. In particular Ana was very helpful with some things we couldn’t organize from home and info on how to get around. Would highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
everything excellent
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything excellent
Stayed 5 nights in May 2025

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Nice location. Very nice and friendly staff. CC celebrar breakfast buffet.
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 2 nights in May 2025

10/10 Excellent

Maged

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good Room is okey Food very good
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, central, smart low frills.

The location and cleanliness of the room were excellent. As is typical of the Room Mates chain, the room was smartly decorated, allowing it to be small without feeling cramped for one person. In room amenities were limited but fine: towels, minibar, desk, ironing-board and safe, kettle with instant coffee and tea, and a pre-filled bottle of tap water. There was also a shower cap, shoe polishing kit, and note to call reception if you need anything else. I could have done with a box of tissues, but not enough to bother calling down for them. There’s not a separate bathroom, but rather a closet for the toilet and another for the shower. Totally fine for a solo traveler, but perhaps something to note if Here are the details that keep me from giving the place perfect marks: no ground floor lobby (there is a 24h doorman, but check in etc are on the 9th floor), slow elevators, construction next door (minimally annoying during the day, complete non-issue at night), and a mixup with late checkout where they turned off my key prematurely and made me go up to the ninth floor and close out my bill before letting me back into my room (which was particularly annoying because there’s an hourly charge for late checkout and this ate into the late checkout time I had planned on).
Stayed 4 nights in May 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 7 nights in May 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best
Stayed 2 nights in May 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Gran Via and accessible transportation all around.
Stayed 3 nights in May 2025

10/10 Excellent

Anibal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización. El staff es muy amable.
Stayed 2 nights in May 2025

8/10 Good

Wolfgang, Wesley Chapel

Travelled with partner
Liked: Amenities
The hotel is an affordable hotel in a very central location. Many things in walking distance, including the Royal palace. Good restaurants, fashion stores, name it. It feels like 5th Avenue
Stayed 3 nights in Apr 2025

10/10 Excellent

Rita

Stayed 14 nights in Apr 2025