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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee
Reception
Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(107 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.4 out of 10
Exceptional
(67 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.2 out of 10
Wonderful
(61 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.2 out of 10
Wonderful
(53 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Room Mate Macarena, Madrid Gran Vía

Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front desk safe, and pool umbrellas.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1142 out of 1566 reviews
Rating 8 - Good. 313 out of 1566 reviews
Rating 6 - Okay. 86 out of 1566 reviews
Rating 4 - Poor. 14 out of 1566 reviews
Rating 2 - Terrible. 11 out of 1566 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was always clean, staff was helpful and friendly, the location is perfect too. Right in the middle of everything.
Stayed 4 nights in Feb 2026

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Everything was EXCELLENT
Stayed 3 nights in Feb 2026

4/10 Poor

Noel

Stayed 1 night in Feb 2026

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location...that together with its clean amenities, friendly staff and comfortable rooms, made our stay really special. We simply loved it!!!
Stayed 3 nights in Feb 2026

8/10 Good

Olive

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was small but overall okay. Friendly staff, convenient location, great breakfast selection.
Stayed 2 nights in Feb 2026

8/10 Good

Jander

Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick, Renton

Liked: Cleanliness, amenities, property conditions & facilities
Great value, good sized rooms, enthusiastic staff and great location and breakfast. Highly recommend this hotel for a stay in metro Madrid!
Stayed 2 nights in Feb 2026

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. Room was perfect. Totally clean. Beautiful view over Gran Via. Staff were amazing. 100% this is where I will be staying on future Madrid visits.
Stayed 3 nights in Feb 2026

10/10 Excellent

Noel

Stayed 1 night in Feb 2026

10/10 Excellent

Dianelis

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Loved the terrace bar. Our room was very quiet even though we were in the busy Gran Via.
Stayed 3 nights in Feb 2026

10/10 Excellent

Yoselyn E

Stayed 3 nights in Jan 2026

10/10 Excellent

Hill

Stayed 2 nights in Feb 2026

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, amenities
The hotel was in a good location and the reception staff were very helpful. I was able to check in early however I had booked a cheap room and hotels.com gave me the option of either twin or king, however on arrival I was told that room is only a twin room so I had to pay an extra 20 euros to have a double bed. The morning of checkout the cleaner just walked in at 9am and then told me off for not putting the do not disturb sign on the door. I have never had this on the day of check out. I would expect them to check with reception that I had left.
Stayed 1 night in Feb 2026

8/10 Good

Roberto N

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jan 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Everything! Staff was incredible, very tasty and wonderfull breakfast, perfect location, very safe!
Stayed 3 nights in Feb 2026

10/10 Excellent

Wren Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful! We got recommendations on food and local activities that helped us fill our time with beautiful experiences. The room was clean and we had a great view. We were on a high floor, but right below reception which is on the top floors, so it could become a little loud on the ceiling sometimes. Still worth it!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sven Erik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views. Staff very professional and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente ubicacion, la Terraza muy bonita y la comida estaba buena. El personal muy atentos.
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great Staff. Friendly. My room was spacious. Clean. Modern.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sahanaz Akter

Stayed 7 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was really helpful, respectful and nice. Great terrace and good views. Everything was really clean as well. Would definitely stay here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

adrian

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Allysyn Ann

Stayed 6 nights in Jan 2026

8/10 Good

RoseMarie Louise

Liked: Cleanliness
The room was good and the hotel itself was in a central location on the Gran Via. Plenty to see and do nearby. Easy transport options. When we arrived to the hotel, the room wasn't ready and we couldnt checkin until 30minutes after checkin. The first morning there was no hot water, this was fixed and not an issue for the remaining days of the holiday and we were offered free breakfast for one of the days. The room was clean and had what we needed. Except would be good to have a bathroom door or curtain - the shower door is see through glass and only frosted for the toilet...
Stayed 3 nights in Jan 2026