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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Apartment, 1 Bedroom (3 people) | Living area | 45-inch flat-screen TV with digital channels, TV
Fridge, microwave, oven, stovetop
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
Calle Gran Vía 14, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Collection

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(26 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(12 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

Hotel with an outdoor pool, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Catorce Restaurante & – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 931 reviews
Rating 8 - Good. 153 out of 931 reviews
Rating 6 - Okay. 38 out of 931 reviews
Rating 4 - Poor. 19 out of 931 reviews
Rating 2 - Terrible. 13 out of 931 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ksenia

Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Florencia

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent location, everything very close. Has washer and dryer in the room. Staff was amazing, Marina at breakfast always had a smile, and the food was good!
Stayed 6 nights in Jul 2025

10/10 Excellent

Armen

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2025

10/10 Excellent

MILAGROS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and their friendliness to help with activities and getting around. The area was great!
Stayed 8 nights in May 2025

10/10 Excellent

Yohandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay in Madrid!

Great location! So close to all the major sites- Prado, Palicio Real, Parque Retiro! Nice size apartment. Lots of room to spread out. Only draw back was the bathroom was a little small and the shower leaked a bit. Beds were very comfy. Nice to have a kitchen for breakfast purposes. Would definitely recommend and stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Stayed 2 nights in Jun 2025

10/10 Excellent

Yahaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & more we could have asked for during our stay. Loved the decor, cleanliness, friendly staff, room amenities, & convenience to shopping & sites.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marieta

Stayed 7 nights in May 2025

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in the Heart of the City!

We had a fantastic stay at this hotel! The location is perfect, right in the center of everything, making it easy to explore the city on foot. The room was spotlessly clean and well maintained, which made us feel comfortable and relaxed throughout our stay. What truly stood out was the staff, everyone was incredibly friendly, welcoming, and always ready to help with anything I needed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ernesto

Stayed 10 nights in Jun 2025

10/10 Excellent

LORENA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is close to everything. And Busses run all day and night to get around and enjoy the towns beautiful buildings and museums. Breakfast was pleantiful and delicous. Staff was very helpful and polite. I wish i couldve stayed longer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 5 nights in Jun 2025

8/10 Good

Norah, Cooper City

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is located in Gran Via, with access to many shops and restaurants. The room decor was very nice, breakfast was excellent, and staff was very attentive. I cannot rate the facilities favorably as the shower in the bedroom clogged on our first use. We informed of the situation but no one was available to come right away. The next day no one came, and we had to complain. We could not use the shower well during a couple of days! We asked to be informed about the time frame for the repair. No one called and instead someone showed up while we were having breakfast, unclogged the shower and left dirty towels all over the floor and dirt inside the shower. While the hotel eventually sent a maid to clean - the whole situation was handled very poorly. The night before leaving, the second bathroom in the unit began leaking from the roof. We asked to speak to the manager and she did not make herself available. Eventually we checked out and received a text offering a discount for the next stay. Unfortunately, this discount did not adequately compensate us for the lack of use of the shower. While the apt looks very nice and the staff is friendly, they have to do a better job of maintenance of their facilities.
Stayed 5 nights in May 2025

8/10 Good

LAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean but outdated. There is minimal noise from outside. There is a rooftop bar but we cannot access it because it’s reserved for private party every night that we are there. We have to go to the hotel next to it for rooftop bar for the view.
Stayed 4 nights in Jun 2025

10/10 Excellent

Valia

Stayed 3 nights in Jun 2025

8/10 Good

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine, and the staff was friendly and helpful. We wish the breakfast was better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lavonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

This hotel is centrally located near the best tourist attractions and the metro is available right out the door for longer trips. The rooms have all the comforts of home. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, and very comfortable. Really enjoyed our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

subbiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center,easy to get to and from other places.
Stayed 4 nights in Jun 2025

8/10 Good

marcy

Stayed 2 nights in Jun 2025