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Aparthotel

Smartr Madrid Gran Vía 47

3.5 star property

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Photo gallery for Smartr Madrid Gran Vía 47

A rooftop terrace with a city view, a glass of orange juice, a cup of coffee, and a variety of pastries and meats.
A compact kitchen with a built-in microwave, a sink, and a dishwasher.
A compact hotel room with a bed, a small kitchenette, a dining table with chairs, and a TV mounted on the wall.
A multi-story hotel with balconies, a central courtyard, and various shops on the ground floor.
A hotel room with a bed, a desk, chairs, a TV, and a window with curtains.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de Callao
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Single Studio

A bedroom with a bed, a desk, and a wall mural of birds.

Single Studio

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio (2 People)

A neatly made bed with white and green bedding, a teal throw blanket, and a wooden bedside table with a lamp.

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, Terrace (2 People)

A modern room with a bed, a desk, and a dining area.

Studio, Terrace (2 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (4 People)

A bedroom with a mural of two blue birds on the wall, a bed with red and multicolored pillows, and a blue blanket.

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (3 People)

A cityscape with a variety of buildings, including a prominent white building with a tower and a red and white building with a large sign.

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (B - 4 People)

A bedroom with a bed, green and yellow pillows, a nightstand, a bench, and a window with curtains.

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio with Gran Via Views (2 people)

A neatly made bed with white linens and a blue accent, a green accent wall, and a window with curtains.

Studio with Gran Via Views (2 people)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Smartr Madrid Gran Vía 47

Along with concierge services, this smoke-free aparthotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a shower. Weekly housekeeping is available.
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Smartr Madrid Gran Vía 47. During your stay, you'll be connected to a railway/underground station and just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services. This comfortable aparthotel has 67 apartments over 9 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a virtual front desk
  • Steps from Gran Via and 8 minutes on foot from Puerta del Sol
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Smartr Madrid Gran Vía 47 offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Smartr Madrid Gran Vía 47 also features express check-in, express check-out, and a lift.

This 3.5-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:30 AM to 10:30 AM and at the weekend from 8:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 67 units
  • 9 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 39 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639,VT11712

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 209 out of 631 reviews
Rating 8 - Good. 166 out of 631 reviews
Rating 6 - Okay. 109 out of 631 reviews
Rating 4 - Poor. 76 out of 631 reviews
Rating 2 - Terrible. 71 out of 631 reviews

7.6/10

Cleanliness

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, check-in, communication, listing accuracy
Great location & staff was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

WAEL

Liked: Cleanliness, check-in, communication, listing accuracy
Great location.
Stayed 1 night in May 2026
Verified review

4/10 Poor

wieslawa

Liked: Check-in, communication
Disliked: Cleanliness
Breakfast was very nice but not at the location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Zuleika

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel its in the perfect area. The rooms are too smalls and have low details attentions but the area in Gran Via is the best.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ashawncia

Liked: Cleanliness, check-in, communication, listing accuracy
very clean and beautiful view to city, great for first time visitor’s to Madrid
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Nina

Liked: Check-in
The location was great, right on grand via street. The room was tiny, and even though the listing said there was air conditioning they were between seasons so it wasn’t turned on yet in the building, and the room was extremely hot and uncomfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joi Kerr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great start and great staff, especially Tony and Princess.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Ameneh

Liked: Check-in, communication
Location is perfect but washroom was hard to have access , not equipped and kichten also not equipped. In general very basic
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

William

Liked: Cleanliness, check-in, communication
Room was very clean, bathroom fully functioning and new, comfortable bed and pillows, spacious room. Kitchen part also in good condition and functional. Some parts look tired and need replacing, for which the images of the rooms are not totally faithful - however, it will not affect your stay. It was quiet at night and it is very centrally and well located in terms of walking distances to main sites and access to public transport.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cassie

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and service is attentive.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Richard

Liked: Check-in, communication
Disliked: Listing accuracy
Breakfast was great although it was at a different location 100 yards away - this was not made clear in listing but i was ok with it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, check-in, communication, listing accuracy
Small but all you need
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, communication
Great location & value of money.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay was great. Place is close to everything. Room walls are a little thin.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Josue

Liked: Communication
Disliked: Cleanliness, check-in, listing accuracy
Hotel is a scam, the room does not look like in the pictures that are posted online
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jing peng

Liked: Amenities, communication
Disliked: Property conditions & facilities
Great location, the hotel is old.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Karissa

Liked: Check-in, communication
Nothing similar to the pictures.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

MARCEL

Liked: Amenities, property conditions & facilities
Great location and great staff
Stayed 5 nights in Sep 2025
Verified review

4/10 Poor

Victor

Disliked: Listing accuracy
Bedrooms are very small and noise from other rooms is quite poor. Bed is small cleanliness is ok. The terrace that's they claim to have in the hotel is not in the same premises, but in another building, the information on this matter is misleading. Steeply prized and poor value for money.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Steen

Disliked: Communication, listing accuracy
Ari conditioning was not cooling only heating. Cooling will first be turned on I May.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eimy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very decent accommodation for the price. Nice location, close to everything.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, communication
Disliked: Amenities
Staff members were extremely helpful and supportive. The location is excellent, you can find a variety of stores and local restaurants. The room was ok but the shower was very very tiny. Great time in Madrid.
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

Sonia Yolanda

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Great food.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Katya

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great, next to Callao metro station, you can walk anywhere from there and have many restaurants and shops close by. The staff is very kind and helpful. Rooms are small but clean and functional. Would stay here again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ignacio

Liked: Communication
Not the best property but valie for money and the breakfast was amazing!!
Stayed 3 nights in Jul 2025